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Deskside Support Technician
4 weeks ago
* Perform desktop and COTS software installation/upgrades including staging & imaging
* Provide break-fix services
* Perform 1st, 2nd, or 3rd level deskside support services troubleshooting & remediating hardware, software and network related issues for end users & Executives (white glove)
* Provide 1st, 2nd, or 3rd level help desk support for end users & Executives (white glove)
* Perform LAN & internetworking related activities
* Handle bench repairs & remedial maintenance
* Deal with 3rd party IT vendors as required Knowledge, Skills, and/or Abilities Required:
* 3-5 years of hardware, software (Windows 7/10), or end user support experience
* Have intermediate internetworking & troubleshooting skills
* Must have a minimum of a Diploma from a recognized IT program
* Have A+ certification & other IT industry certifications from CompTIA, Microsoft, Cisco, or other OEMS (Dell, Toshiba, Lenovo, HP, etc.)
* Must be a self-starter & can manage multiple tasks concurrently
* Good customer service skills
* Good verbal & written communication skills
* Ability to work independently or as part of a team
* Ability to complete tasks effectively with minimal supervision
* Available to work flexible work schedule *IND1* Job Types: Full-time, Fixed term contract
Contract length: 6 months Pay: $40.00 per hour Expected hours: 40 per week Benefits:
* Dental care
* Extended health care
* Paid time off
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday Education:
* DCS / DEC (preferred) Experience:
* IT support: 5 years (preferred) Licence/Certification:
* CompTIA A+ (preferred) Work Location: In person
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