Customer Support Representative
2 weeks ago
Job Location: CanadaWe are seeking a friendly and dedicated individual to join our team as a customer service representative. In this role, you will be the primary point of contact for our valued customers, providing exceptional service to ensure their satisfaction and loyalty. You will handle a variety of inquiries, complaints, and requests, striving to exceed expectations with every interaction.As a customer service representative, you will actively listen to customers' needs, empathize with their concerns, and respond promptly and professionally to resolve any issues. You will be responsible for accurately entering and updating customer information in our database, maintaining confidentiality and adhering to relevant policies and procedures. You will also have the opportunity to contribute to improving our customer service processes, identifying trends and areas for improvement.Responsibilities Greet and assist customers in a friendly and professional mannerAnswer incoming phone calls and respond to customer emails and inquiries promptlyProvide accurate and relevant information to customers regarding products, services, and policiesResolve customer complaints and concerns in a timely and satisfactory mannerAccurately enter and update customer information in our databaseCollaborate with other departments to resolve complex customer issuesKeep abreast of product knowledge and stay informed about new features and updatesSupport sales team by cross-selling or upselling products when appropriateFollow company guidelines and protocols for handling customer interactionsStrive to meet or exceed established customer service goals and metricsRequirement High school diploma or equivalentPrevious experience in a customer service role is preferredExcellent verbal and written communication skillsStrong problem-solving and decision-making abilitiesAbility to work well in a team-oriented environmentSolid organizational and time management skillsProficient in using customer service software and computer applicationsAbility to remain calm and professional under pressureFlexibility to work evenings, weekends, and holidays, if requiredMust be authorized to work in (Canada)
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Customer Support Representative
2 weeks ago
Toronto, ON, Canada EightSix Network Inc Full timeWe are seeking a friendly and dedicated individual to join our team as a customer service representative. In this role, you will be the primary point of contact for our valued customers, providing exceptional service to ensure their satisfaction and loyalty. You will handle a variety of inquiries, complaints, and requests, striving to exceed expectations...
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Customer Support Representative
2 weeks ago
Toronto, ON, Canada Clarity Recruitment HR Full timeJob Location: Canada We are seeking a friendly and dedicated individual to join our team as a customer service representative. In this role, you will be the primary point of contact for our valued customers, providing exceptional service to ensure their satisfaction and loyalty. You will handle a variety of inquiries, complaints, and requests, striving to...
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Customer Support Representative
2 days ago
Toronto, ON, Canada Clarity Recruitment HR Full timeJob Location: CanadaWe are seeking a friendly and dedicated individual to join our team as a customer service representative. In this role, you will be the primary point of contact for our valued customers, providing exceptional service to ensure their satisfaction and loyalty. You will handle a variety of inquiries, complaints, and requests, striving to...
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Technical Customer Support Representative
1 week ago
Toronto, ON, Canada Eurofase Lighting Full timeABOUT EUROFASE:For 30+ years, showrooms, designers, and architects have relied on Eurofase Lighting as their go-to brand for providing a diverse selection of high-quality innovative lighting for both residential and commercial applications. As a leading lighting company, serving multiple channels via the specialty lighting showroom, electrical wholesaler,...
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Technical Customer Support Representative
1 week ago
Toronto, ON, Canada Eurofase Lighting Full timeABOUT EUROFASE:For 30+ years, showrooms, designers, and architects have relied on Eurofase Lighting as their go-to brand for providing a diverse selection of high-quality innovative lighting for both residential and commercial applications. As a leading lighting company, serving multiple channels via the specialty lighting showroom, electrical wholesaler,...
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ClinicSense: Customer Support Representative
2 weeks ago
Toronto, ON, Canada Philpar Full timeClinicSense: Customer Support Representative ClinicSense is growing our team! We are hiring a full-time Customer Support Representative to provide product information, educate customers, and resolve any emerging problems that our customers might face with accuracy and efficiency. You will be working directly with customers to support them, maintain and grow...
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Technical Customer Support Representative
3 weeks ago
Toronto, ON, Canada Eurofase Lighting Full timeABOUT EUROFASE: For 30+ years, showrooms, designers, and architects have relied on Eurofase Lighting as their go-to brand for providing a diverse selection of high-quality innovative lighting for both residential and commercial applications. As a leading lighting company, serving multiple channels via the specialty lighting showroom, electrical...
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Customer Support Representative
1 day ago
Toronto, Ontario, Canada Ace Management Group Full timeAce Management Group is looking for a Customer Support Representative to proactively support and provide direct customer service strategies for a renowned client in the telecommunications industry. As the Customer Support Representative, you will fuel the client's excitement as their direct point of contact. We need someone in this role who has successfully...
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Customer Support Representative
2 days ago
Toronto, Canada Ace Management Group Full timeAce Management Group is looking for a Customer Support Representative to proactively support and provide direct customer service strategies for a renowned client in the telecommunications industry. As the Customer Support Representative, you will fuel the client's excitement as their direct point of contact. We need someone in this role who has successfully...
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Customer Support Representative
1 month ago
Toronto, Canada Vault Credit Corporation Full time**Customer Support Representative** Vault Home Credit Corporation DBA VaultPay is designed to ease the consumer financing transaction between our Partners and Homeowners. We offer customers total payment control with simple and easy financing options for Homeowners and their Home Improvement loans. We are looking for a motivated, customer-focused Customer...
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Customer Support Representative
2 weeks ago
Toronto, Canada Ace Management Group Full timeCustomer Support RepresentativeAce Management Group is looking for a Customer Support Representative to proactively support and provide direct customer service strategies for a renowned client in the telecommunications industry. As the Customer Support Representative, you will fuel the client's excitement as their direct point of contact. We need someone in...
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Customer Support Representative
1 week ago
Toronto, Ontario, Canada Ace Management Group Full timeCustomer Support RepresentativeAce Management Group is looking for a Customer Support Representative to proactively support and provide direct customer service strategies for a renowned client in the telecommunications industry. As the Customer Support Representative, you will fuel the client's excitement as their direct point of contact. We need someone in...
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Customer Support Representative
2 weeks ago
Toronto, Canada Clarity Recruitment HR Full timeJob Location: Canada We are seeking a friendly and dedicated individual to join our team as a customer service representative. In this role, you will be the primary point of contact for our valued customers, providing exceptional service to ensure their satisfaction and loyalty. You will handle a variety of inquiries, complaints, and requests, striving to...
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Customer Support Representative
2 weeks ago
Toronto, Canada Clarity Recruitment HR Full timeJob Location: Canada We are seeking a friendly and dedicated individual to join our team as a customer service representative. In this role, you will be the primary point of contact for our valued customers, providing exceptional service to ensure their satisfaction and loyalty. You will handle a variety of inquiries, complaints, and requests, striving to...
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Customer Support Representative
2 weeks ago
Toronto, Canada Clarity Recruitment HR Full timeJob Location: Canada We are seeking a friendly and dedicated individual to join our team as a customer service representative. In this role, you will be the primary point of contact for our valued customers, providing exceptional service to ensure their satisfaction and loyalty. You will handle a variety of inquiries, complaints, and requests, striving to...
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Customer Support Representative
2 weeks ago
Toronto, Canada Clarity Recruitment HR Full timeJob Location: CanadaWe are seeking a friendly and dedicated individual to join our team as a customer service representative. In this role, you will be the primary point of contact for our valued customers, providing exceptional service to ensure their satisfaction and loyalty. You will handle a variety of inquiries, complaints, and requests, striving to...
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Customer Support Representative
2 weeks ago
Toronto, Canada Clarity Recruitment Hr Full timeJob Location: CanadaWe are seeking a friendly and dedicated individual to join our team as a customer service representative. In this role, you will be the primary point of contact for our valued customers, providing exceptional service to ensure their satisfaction and loyalty. You will handle a variety of inquiries, complaints, and requests, striving to...
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Customer Support Representative
2 weeks ago
Toronto, Canada Clarity Recruitment HR Full timeJob Location: CanadaWe are seeking a friendly and dedicated individual to join our team as a customer service representative. In this role, you will be the primary point of contact for our valued customers, providing exceptional service to ensure their satisfaction and loyalty. You will handle a variety of inquiries, complaints, and requests, striving to...
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Customer Support Representative
1 week ago
toronto, Canada Clarity Recruitment HR Full timeJob Location: CanadaWe are seeking a friendly and dedicated individual to join our team as a customer service representative. In this role, you will be the primary point of contact for our valued customers, providing exceptional service to ensure their satisfaction and loyalty. You will handle a variety of inquiries, complaints, and requests, striving to...
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Customer Support Representative
1 week ago
toronto, Canada Clarity Recruitment HR Full timeJob Location: CanadaWe are seeking a friendly and dedicated individual to join our team as a customer service representative. In this role, you will be the primary point of contact for our valued customers, providing exceptional service to ensure their satisfaction and loyalty. You will handle a variety of inquiries, complaints, and requests, striving to...
