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Client Rep

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Toronto ON, Canada Nella Food Equipment Full time

Nella Toronto is looking for a highly motivated e-commerce customer service associate to join our small, rapidly growing e-commerce team for our North York location*_*Assist customers with Online Chats, email and Phone calls* Provide quotation to customers with options available.* Answer phone calls and direct customers to the correct department or person.* Able to do multiple roles and be open to growth in other areas of e-commerce* Ability to assist customers with online inquiries/orders.*Requirements:** Understanding of Shopify & FreshDesk is an asset.* Knowledge of Autoquotes is an asset* Must have excellent professional English skills, both written and interpersonal.* Amazing customer service skills* Proficient with Excel and Google Sheets.* Job Type: Full-timeJob Types: Full-time, PermanentPay: $18.00 per hourBenefits:* Dental care* Extended health care* On-site parkingSchedule:* 8 hour shift* Monday to FridaySupplemental pay types:* Commission payExperience:* Customer service: 1 year (required)* E-commerce: 2 years (required)Work Location: In person