Full-Time Office Customer Service Representative

4 weeks ago


Toronto ON, Canada Humber College Full time

Committed to student success through excellence in teaching and learning, Humber serves 31,000 full-time students and 56,000 continuing education registrants. With an internationally recognized reputation for quality learning, Humber offers a wide-range of career-focused opportunities for students to personalize their educational path, including 180 full-time programs across more than 40 fields of study, 200 part-time and 60 online programs or courses. More than four out of five of Humber graduates are employed within six months of completing their studies. ca Role Description This is a part-time hybrid role for an International Customer Service Advisor at Humber College. As an International Customer Service Advisor, you will be responsible for providing exceptional customer service to international students and assisting them with inquiries related to admissions, registration, immigration, and student services. This role is located in Toronto, ON, with flexibility for some remote work. Qualifications Excellent verbal and written communication skills in EnglishExperience in customer service or a related fieldKnowledge of the admissions and registration processes in a postsecondary education settingUnderstanding of immigration regulations and procedures for international studentsStrong organizational and problem-solving skillsAbility to work independently and as part of a teamProficiency in Microsoft Office and customer relationship management (CRM) softwareExperience working with diverse cultures and backgroundsStrong interpersonal skills and the ability to build rapport with students



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