Bilingual Client Care Representative

7 days ago

British Columbia, Canada Equitable CA Full time

At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and client-responsive staff. Join Equitable today.Position Title: Bilingual Client Care Representative (French/English)Reports To: Manager, Client Care CentreDepartment: IndividualTerm: Permanent Full-TimeSchedule: 8 hour rotating shift between the hours of 8:30am ET and 7:30pm ETLocation: British ColumbiaStart Date: January 6, 2025 (please note: a six week training program will be required upon completion of our orientation program)Work Arrangements: You will work from your home office 100% of the time. You may be required to be in-person at our office in Waterloo, ON or another assigned location within the Waterloo Region, on an as needed basis. Sales related roles may be required to travel based on the assignment.The Opportunity: At Equitable, our driving factor is excellent client service - not how long each interaction takes. you will work in an environment where people are valued and where putting the client first is the only way we do business.Our Client Care Representatives are subject matter experts in all aspects of our Individual Life and Critical Illness products and can quickly answer questions and resolve different problems for our customers. We provide you with extensive training to ensure that you are equipped with the knowledge to assist and educate our clients with their varying needs.Our company culture is critical to our success, and we take it seriously. From the first day, you’ll see we’re different In Orientation, you’ll learn all about the company and the ways we’re connecting with each other and the communities we serve.Join a recognized service leader in the insurance industry today and one of Waterloo Area’s and Southwestern Ontario's Top EmployersWhat you will be doing: The Client Care Representatives are our brand ambassador, providing excellent client service to internal and external clients (our clients, advisors, and our regional sales and service offices). You’ll take ownership for effectively resolving life and critical illness insurance related inquiries using a thorough knowledge of the products and by demonstrating your expertise and accountability. While most of the time is spent handling incoming telephone calls, you may also respond to email inquiries.You will also have the opportunity to work closely with other departments and learn about what they do as you work with them to resolve inquiries.What you will bring:• Fluency in both French and English is required for this position, including the ability to speak, read, and write proficiently in both languages• Previous experience in a phone-based client care/service role is required• Previous experience in an insurance company, or a related medical field is an asset• Superior interpersonal skills to manage relationships with internal and external clients• Excellent listening skills to facilitate positive outcomes with inquiries and irate callers• Ability to handle high stress levels in a fast-paced production environment• Excellent verbal and written communication skillsWhat’s in it for you:• A healthy work-life balance with employee wellness top of mind• Annual bonus program, annual vacation allowance, and company-paid benefits program• An additional paid volunteer day each year so you can spend time giving back to the community• Immediate enrollment in the company’s pension program with employer matching• Employee resource groups that support an inclusive work environment• Tuition support and specialized program assistance• An onsite, full-service cafeteria with a variety of daily options• Discounts on company products and services, and access to exclusive employee perks• Regular EQ Together events focused on company togetherness and collaborationAs part of the recruitment/offer process you will be required to:• Complete an assessment and/or testing (see below)• Provide two professional references (minimum one supervisor and above)How do I apply?1. Select Apply Now at the bottom of the page and apply to the role through our careersite.2. Complete your PLUM profile here and complete the Plum Discovery Survey. (Please note that priority will be givenThis role is open due to an existing vacancy.To learn more about Equitable, we encourage you to explore our organization.At Equitable, we are committed to providing equal access to employment opportunities across our organization. Please contact our HR team at careers@equitable.ca if you would like to receive our job postings in an alternative format or require an accommodation with the application process.#LI-Remote

  • Bilingual Client Care Representative

    1 week ago

    British Columbia, Canada Equitable CA Full time

    At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and client-responsive staff. Join Equitable...

  • Bilingual Client Care Representative

    1 week ago

    British Columbia, Canada Equitable CA Full time

    At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and client-responsive staff. Join Equitable...

  • Bilingual Client Care Representative

    7 days ago

    British Columbia, Canada Equitable CA Full time

    At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and client-responsive staff. Join Equitable...

  • Bilingual Client Care Representative

    6 days ago

    British Columbia, Canada Equitable CA Full time

    At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and client-responsive staff. Join Equitable...

  • Bilingual Client Care Representative

    5 days ago

    British Columbia, Canada Equitable CA Full time

    At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and client-responsive staff. Join Equitable today. ...

  • Bilingual Customer Care Specialist

    6 months ago

    British Columbia, Canada Worldline Full time

    **Bilingual Customer Care Specialist - ISV** **Location**: Cross-national work flexibility: remote, in-person, and hybrid (the option to work from our beautiful Victoria, BC office) **Salary: $51,500 CAD** **Bilingual: French and Engish** We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The...

  • Virtual Care Coordinator

    6 months ago

    British Columbia, Canada SE Health Full time

    ***: Join our team and make a difference! As a Virtual Care Coordinator with Elizz by SE Health, you'll play a crucial role in supporting positive relationships with clients, families, and our dedicated team. **Why join our team?** **Competitive Compensation. **Our Total Rewards package includes a competitive salary, group benefits, RRSP pension, and...

  • Client Care Coordinator

    2 weeks ago

    Surrey, British Columbia, B3R, Halifax region, Canada Fraser Health Authority Full time

    SalaryThe salary range for this position is CAD $49.20 - $67.08 / hour Job SummaryFraser Health is the second largest health system in Canada with over 45,000 staff, medical staff and volunteers, and is the largest of five regional health authorities in British Columbia, providing hospital and community-based health services to nearly 2 million people in...

  • Health Care Aide

    4 months ago

    British Columbia, Canada NuVou Solutions Full time

    At NuVou Solutions, we are committed to reshaping the landscape of long term care by providing quality trained staff to our clients. We are looking for **Personal Support Workers** that will bring a caring and compassionate approach to supporting seniors. We are looking for **Support Workers** who prefer casual, part-time OR full-time work and have the...

  • Resident/Client Care Coordinator

    2 weeks ago

    Abbotsford, British Columbia, V0M, Fraser Valley, Canada Fraser Health Authority Full time

    SalaryThe salary range for this position is CAD $49.20 - $67.08 / hour Job SummaryFraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities. Our...

  • Nurse Practitioner

    1 month ago

    British Columbia, Canada TEEMA Full time €100 - €110

    Virtual Nurse Practitioner Rate will depend on experience $100-$110 per hour Part Time and Casual: Our clients is a leading healthcare technology company dedicated to improving access to high-quality healthcare services across Canada. They are committed to leveraging advanced technology to provide virtual healthcare solutions that empower individuals...

  • Resident/Client Care Coordinator

    2 weeks ago

    New Westminster, British Columbia, K3L, Greater Vancouver, Canada Fraser Health Authority Part time

    SalaryThe salary range for this position is CAD $49.20 - $67.08 / hour Job SummaryJoin our registered nursing (RN) team and you may be eligible for a signing bonus up to $15,000! Apply now to speak to a recruiter about this incentive or click here to learn more. We are currently looking to fill a Part Time opportunity for a Resident/Client Care Coordinator...

  • Client Partner, Disability Management

    2 weeks ago

    Surrey, British Columbia, B3R, Halifax region, Canada Fraser Health Authority Full time

    SalaryThe salary range for this position is CAD $38.12 - $54.80 / hour Job SummaryAre you passionate about making a difference in the lives of employees facing health challenges? Join Fraser Health as a Client Partner in Disability Management and be at the forefront of employee rehabilitation and return-to-work initiatives!Key Responsibilities:Comprehensive...

  • Client Partner, Human Resources

    2 weeks ago

    Surrey, British Columbia, B3R, Halifax region, Canada Fraser Health Authority Full time

    SalaryThe salary range for this position is CAD $45.46 - $65.35 / hour Job SummaryFraser Health is seeking a dedicated and experienced Client Partner, Human Resources to join our team. This full-time position offers an exciting opportunity to provide comprehensive human resource consultation, advice, and support to our assigned departments.Key...

  • Client Partner, Human Resources

    2 weeks ago

    Abbotsford, British Columbia, V0M, Fraser Valley, Canada Fraser Health Authority Full time

    SalaryThe salary range for this position is CAD $45.46 - $65.35 / hour Job SummaryFraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities. Our...

  • (RN/RPN) Resident/Client Care Coordinator

    2 weeks ago

    Surrey, British Columbia, B3R, Halifax region, Canada Fraser Health Authority Full time

    SalaryThe salary range for this position is CAD $49.20 - $67.08 / hour Job SummaryFraser Health is the heart of health care for nearly two million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations and is home to six Métis Chartered Communities. ...

  • Primary Care Physiotherapist

    2 weeks ago

    Kamloops, British Columbia, L2B, Thompson-Nicola, Canada Interior Health Authority Full time

    Position SummaryJoining us at North Shore Primary Care Centre, located in Kamloops, B.C., you’ll play a pivotal role within a coordinated approach to health care delivery ensuring clients receive the right care by the right provider, when and where they need it. This position works 07:50 to 19:00 hours rotating days of the week. We are seeking a highly...

  • Banking Customer Service Representative

    2 weeks ago

    Delta, British Columbia,, Greater Vancouver, Canada CWB Full time

    At CWB , we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by:Putting people first and building relationships with intentionSeeking out and embracing new ideasBelieving that how we do things is as important as what we doBanking Customer Service Representative & SpecialistRole...

  • Health Care Assistant, Residential Care

    2 weeks ago

    Vancouver, British Columbia, B6B, British Columbia, Canada Fraser Health Authority Full time

    SalaryThe salary range for this position is CAD $29.83 - $29.83 / hour Job SummaryWe are looking for individuals interested in current and future casual opportunities working as a Health Care Assistant in the following locations: AbbotsfordBurnabyChilliwackLangleyMaple Ridge/Pitt MeadowsMissionNew WestminsterTricitiesWhite RockSurreyPlease ensure to indicate...

  • Dealing Representative

    1 week ago

    British Columbia, Canada, Canada Kazana Capital Full time

    About UsKazana Capital is a dynamic and growing exempt market dealer specializing in providing investment solutions to a wide range of clientele. Kazana Capital's product offerings focus on real estate and real estate backed investments. We are committed to delivering exceptional financial services and investment opportunities to our clients. As a...