Product Manager

7 days ago

Greater Toronto Area, Canada TERAGO Full time

We are seeking a highly skilled and results-driven Product Manager to join the TERAGO team. In this role, you will provide strategic leadership and hands-on execution to shape and enhance TERAGO’s product portfolio. You will ensure our offerings align with market needs, exceed customer expectations, and drive business growth. As a key member of the product team, you will play a critical role in defining, launching, and refining products that support TERAGO’s mission and strategic objectives.


Key Responsibilities


Product Development

  • Lead and drive the strategic vision for TERAGO’s product portfolio, providing both internal and external leadership to ensure alignment with market demands and corporate goals
  • Develop and maintain comprehensive 3-year product roadmaps, ensuring they align with business objectives and market trends
  • Manage end-to-end product development, from ideation to launch, enhancing TERAGO’s portfolio with new products that address customer needs and drive business growth
  • Collaborate with internal teams, external vendors, and customers to drive the creation of innovative solutions that meet market needs
  • Monitor emerging technologies and market shifts, evaluating their potential impact on TERAGO’s product offerings and adapting strategies accordingly


Product Management

  • Own the lifecycle management of existing products, ensuring they evolve to meet changing customer needs and market dynamics
  • Serve as the Subject Matter Expert (SME) for internal stakeholders and customers, providing insights and guidance on product functionality and value
  • Provide product training to key internal teams, including Operations, Support, Customer Experience, and Sales, ensuring they are equipped to deliver exceptional customer experiences
  • Collaborate with Sales teams to develop playbooks that effectively communicate product value and market differentiation
  • Partner with Sales and Marketing to craft compelling product positioning, messaging, and go-to-market strategies that resonate with TERAGO’s target audiences
  • Support Sales and Marketing efforts by developing marketing collateral, and sales tools tailored to partners and customers
  • Work with the Pricing team to establish competitive product pricing, bundling strategies, and promotional offers that optimize profitability and market share
  • Collaborate with Sales and Finance teams to evaluate the financial and strategic value of special deals, non-standard projects, and pricing scenarios
  • Business case development, providing insights to support investment decisions in products, platforms, and network infrastructure
  • Define and execute go-to-market strategies, ensuring successful product launches and adoption across targeted markets
  • Conduct thorough market analysis, leveraging research, segmentation, and customer feedback to inform product decisions and strategy
  • Perform competitive analysis, establishing TERAGO’s unique product positioning and differentiators in the marketplace
  • Communicate product strategy and roadmaps effectively to internal and external stakeholders, supporting marketing and PR initiatives through blogs, webinars, and industry events


Education & Experience

  • 5+ years of experience in product management, product development, or technical product sales, preferably within the telecommunications or technology sectors
  • Strong understanding of networking solutions such as SD-WAN, SASE, security services, internet, Ethernet, and managed services, with a focus on how these technologies address customer use cases
  • Familiarity with cloud services and cloud service providers (CSPs) is highly preferred
  • Proven experience collaborating with or working alongside direct and channel sales teams to drive product adoption and revenue growth
  • Experience evaluating and assessing technology solutions is a strong asset, particularly in the context of product development and market fit


Skills & Knowledge

  • Proven track record of project execution, delivering on time and within scope
  • Ability to simplify complex technical concepts into clear, compelling solutions that resonate with customers
  • Strong product marketing expertise, including market research, product positioning, and differentiation strategies
  • Excellent forecasting and business case development skills, with a strong analytical mindset
  • Creative and proactive in overcoming challenges and finding innovative solutions
  • Exceptional relationship management skills, with the ability to build and maintain strong internal and external partnerships
  • Outstanding communication, writing, and presentation skills, with the ability to engage stakeholders at all levels


Please submit your resume via email to: teragocareers@terago.ca


TERAGO is an Equal Opportunity Employer and welcomes and encourages applications from all interested and qualified candidates. TERAGO will provide accommodations throughout the recruitment, selection, and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform TERAGO staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

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