Client Manager, Commercial Insurance

Found in: Appcast CA C2 Glassdoor - 2 weeks ago

Ottawa, Canada Risk Balance Inc. Full time

WE OFFER:

  • Great learning and growth opportunities
  • Hybrid remote work flexibility
  • A competitive compensation package
  • Full Benefits Package
  • RRSP Matching Program
  • Professional Development Courses & Designations
  • 100% tuition re-imbursement for business relevant courses and training
  • Vary Days


POSITION OVERVIEW

We are looking for a positive and professional individual to join our team as Client Manager. To succeed in this position, you must be detail-oriented, highly organized, and passionate about exceptional client service. The role will involve intricate collaboration with other team members, particularly the Account Administrator and Account Executive.



RESPONSIBILITIES :

  • Managing a portfolio of predominantly technology industry clients, building relationships based on trust and expertise.
  • Handling overall account management, including renewals, mid-term changes, remarketing, contract reviews and claims.
  • Working closely with the Account Executive in identifying client exposures, strategizing on program structure, and recommending ongoing coverage improvements.
  • Collaborating with the Account Administrator to coordinate documentation requirements and identify overall account support needs.
  • Actively participating in new client opportunities, including analyzing pre-existing insurance programs and formulating recommended improvements.
  • Developing professional relationships with underwriters and negotiating on a win-win basis.


REQUIREMENTS:

  • RIBO license required (or to be obtained within 4 months of employment).
  • A minimum of 5 years commercial insurance experience, preferably within the Technology industry.
  • Completion of University degree is preferred.
  • Bilingualism (English/French), while not mandatory, would be a significant asset for this position.
  • Strong organizational skills with a high degree of attention to detail.
  • Ability to build and maintain positive relationships with key business partners and clients.
  • Comfortable with problem-solving, critical thinking, and decision-making.
  • Excellent communication skills (both verbal and written).
  • Aptitude towards teamwork and adaptability.
  • Ability to effectively participate in multiple projects and meet deadlines.
  • Strong knowledge of Microsoft Office suite of programs.


Risk Balance is actively committed to support diversity, equity, and inclusion. We serve and recognize and respect human differences and similarities. We value the diversity of people and actively encourage women, indigenous peoples, members of visible minorities, people with disabilities, and lesbian, gay, bisexual, transgender, and queer (LGBTQ2+) persons to apply. We are committed to providing accommodation upon request for applicants and employees with disabilities. If you require accommodation, we will work with you to meet your needs.

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