Inventory feed specialist
1 week ago
Summary of Job
The Inventory Feed Specialist will be responsible for managing the feed set-up and QA process for dealerships inventory data. The Specialist will have a strong understanding of the inventory management platform and be able to provide effective suggestions and solutions for complex set-ups. They will also be responsible for tracking, reporting, and escalating any roadblocks to project leaders and management.
Key Areas of Responsibility
1. Configuration of Inventory feeds
- Oversee and manage configuration of all required Inventory data feeds.
- Work as a liaison between feed providers and the clients to address any issues, including data issues to ensure that feeds are accurate and running effectively.
- Verification of the data to ensure that Trader is receiving the expected information from the 3rd parties.
- Understanding Inventory data flow within the Trader and AutoSync ecosystem.
- Must be able to communicate effectively to Clients, Project Managers, and Managers.
2. Documentation and Reporting
-This role will be responsible forthe documentation and reporting of tasks and progress of projects.
- Ensure SLA’s are met or exceeded.
- Advising of any roadblocks or deterrents that may occur from completing a feed set up.
3. Troubleshoot and/or report any issues or defects found to Product teams
Education, Experience and Technical skills
- Bachelor’sDegree or equivalent experience
- Strong communication skills
- 1+ years of experience in a customer support capacity
- Experience in the automotive industry, particularly DMS Systems and Inventory Data
- Strong Excel skills
Required Soft Skills and Competencies
- Very strong communication skills.
- Must be extremely organized, detail-oriented and capable of self-managing and multitasking in a fast paced, cross functional environment
- Excellent problem-solving skills, quick thinking and accurate
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