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Organizational Change Manager

2 months ago

North York, Canada TES The Employment Solution Full time

The incumbent will be responsible for using change management principles, best practices, and tools to map and the key roles and responsibilities within that map, develops a process to edit or develop policies, procedures, and possesses (including additional needs in technology, facility requirements, training, schedule integration, and back-up plans), works with the Program Manager to recommend a list of prioritized next steps with a timeline, recommends a governance structure and RACI matrix, and prepares a change management and communication plan.


•Completion of a University degree in Business Administration/ Communication, Public

Administration or in a field related to change management.

•Formal Organizational Change Management certification/ accreditation is considered an asset.

•Ability to develop organizational change management tactics to help shift mindset, behaviors, and achieve results through program and divisional activities, communication and leadership messages.

•Ability to work in an environment where multiple stakeholders may be resistant to

change, and need effective communications strategies to maximize engagement and minimize stakeholders change resistance.

•Proficient in software applications relevant to the work (i.e. Microsoft Office including

Access and Project, SharePoint, etc.).

•Apply analytical skills

•Plan and organize activities/ projects to meet section and organizational goals, Use office technology, software and applications

•Minimum 5 Years of experience in organizational change management.

•Must demonstrate experience working in the public sector (preferably in municipal transportation services) as a leader of change and transition.

•Extensive experience in practical and methodological application of organizational change management principles and processes with a demonstrated track record of completion of complex, large, transformative projects with competing timelines.

•Must demonstrate experience in formal organizational change management including extensive use of best practices in current state assessment, gap analysis, and future state identification.

•Must have or rapidly acquire a comprehensive knowledge of the Ontario Human Rights Code and Related Orders including disability accommodation and accessibility requirements pertaining to passengers and employees.

• Must have effective interpersonal, presentation and communication skills

(verbal and written) to interface with multi-disciplinary project teams.