SAP Service Cloud V2 Consultant

2 days ago


Mississauga, Canada Aptino, Inc. Full time

Job Summary:

We are seeking a Techno-Functional SAP Service Cloud V2 Consultant to design, implement, and maintain SAP Service Cloud V2 solutions for a Utilities Customer. This role requires a blend of technical expertise and functional knowledge to drive innovation and support business processes.

Key Responsibilities:

  • Develop and implement SAP Service Cloud V2 solutions, including Green Field Instance setups.
  • Customize workflows, reports, business rules, integrations, extensions, KUT fields, and custom objects.
  • Integrate SAP Service Cloud V2 with other systems and third-party applications.
  • Provide technical support and ensure security compliance for SAP Service Cloud V2 applications.
  • Collaborate with business stakeholders to understand requirements and deliver solutions.

Qualifications:

  • 8-10 years of hands-on experience with SAP Service Cloud V2 or strong implementation of prior C4C versions.
  • Expertise in SAP Service Cloud V2, SAP C4C, SAP C/4HANA, and SAP Cloud Platform Integration.
  • Functional knowledge of customer service processes in the Utilities industry.
  • SAP certifications preferred.
  • Strong problem-solving, communication, and teamwork skills.


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