SAP Isu Lead

6 months ago


Mississauga, Canada Capgemini Full time

**Utilities Experience**: Essential for this role.
- ** SAP Service Cloud Implementation**: Experience in implementing SAP Service Cloud for a utility client currently using CRM 7 and ISU (ECC 6).
- ** C4C Service Cloud for Utilities**: Functional lead experience on C4C Utilities Implementation and upgrade projects.
- ** Technology and Integration**: Good understanding of underlying technology and integration of S/4HANA backed systems and C4C services knowledge.
- ** Implementation Activities**: Drive key activities of SAP Service cloud implementations; integrating with backend S/4HANA utilities solution.
- ** Workshops**: Present key workshops as per methodology to gather business requirements and translate them into design specifications.
- ** System Configuration**: Scope, design, and configure the system to meet business requirements.
- ** Integration Collaboration**: Work with integration SMEs and the S/4HANA ABAP team to connect SAP Sales & Service Cloud with the back-end S/4HANA IS-U environment.

**Expectations**:

- ** Communication Arrangement and Services Setup**: Setup SOAP services configuration and end points changes in S/4HANA and C4C Integrations for Utilities solution.
- ** Business Process Knowledge**: In-depth knowledge of business processes in Service Cloud Utilities Call Center solution.
- ** Service Cloud Module Implementation**: Hands-on experience in service Cloud module implementation.
- ** Customer Service Processes**: Hands-on experience with SAP Utilities Customer Service processes.
- ** Integration Setup**: Exposure to integration setups with various SAP and non-SAP systems.
- ** Debugging Issues**: Ability to debug issues due to SAP ECC to S/4HANA upgrade and integration to C4C service cloud impacts.
- ** Workshops**: Drive workshops with Business and IT teams.
- ** Processes**: Familiarity with MIMO process, address management, utilities exception management, BMD and TMD, and ticket management for customer inquiries, interactions, and requests.
- ** Methodology and Deployment**: Exposure to SAP service cloud implementation methodology and deployment options.
- ** Design and Configuration**: Knowledge of design and configuration, especially ticket management processes.
- ** Requirements Gathering**: Experience in conducting requirements gathering workshops and solution design.
- ** Scoping and Fine-tuning**: Experience in scoping and fine-tuning the SAP C4C solution.
- ** Key User Tools**: Experience with key user tools and screen adaptations.
- ** Org Structure and Customer Data**: Experience in creating org structures and customer data.
- ** Custom Reports**: Experience in customizing and tailoring reports as per customer requirements.
- ** Workshop Management**: Manage design and requirement gathering workshops with customers.
- ** Communication and Collaboration**: Good communication and collaboration skills.
- ** Implementation Activities**: Drive key activities of SAP Service cloud implementations, integrating with backend S/4HANA IS-U solution.
- ** Integration Familiarity**: Familiar with integration between the utility (Electric and Gas) industry’s C4C Service Cloud and SAP S/4HANA ISU using CPI and SAP business processes.
- The pay range that the employer in good faith reasonably expects to pay for this position is $39.30/hour - $61.40/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis._


  • SAP C4c Isu Lead

    7 months ago


    Mississauga, Canada Epsilon Solutions Full time

    **Role: SAP C4C ISU Lead** **Work location: Mississauga ( L4W 5S7)/ Office Location** **Duration : Long Term Contract** **Job Detail**: **Role: 14215509 - SAP C4C ISU Lead** **Work location: Mississauga ( L4W 5S7)/ Office Location** **Job Detail**: - **Utilities experience a must.**: - **Implementing SAP Service Cloud for a utility client that is...


  • Mississauga, Canada ReachWebExperts Full time

    """SAP ISU CRM Functional consultant - 1. Should have around 6+ Year experience in SAP CRM-ISU landscape Implementation and support projects. 2. Knowledge of Utility Business Processes and basic ISU functionalities. 3. Good understanding on Integration to other SAP and Non-SAP systems 4. Comprehensive knowledge of SAP CRM ISU Data Model 5. Knowledge of...

  • SAP Functional Analyst

    3 months ago


    Mississauga, Canada Aptino Full time

    **Qualifications**: - 10+ years experience in **SAP ISU Device Management (DM) / Energy Data Management (EDM)** Functional and technical - Strong knowledge of S/4HANA ISU DMEDM module - Strong functional knowledge to understand the Company’s usage of SAP IS-U and integration to other IS-U modules like Billing, FICA, C4C - Ability to map business...


  • Mississauga, Canada Insight Global Full time

    h3>Job DescriptionThis role will be responsible for ensuring the effective implementation and support of billing processes in electricity distribution and meter-to-cash SAP systems, with expertise in data migration, system integration, and lifecycle management.Lead SAP ERP functional analysis, system design, configuration, customization, and...

  • SAP Training Lead

    6 months ago


    Mississauga, Canada Magellan Aerospace Full time

    Magellan Aerospace is a global, integrated aerospace company that provides complex assemblies and systems solutions to aircraft and engine manufacturers, and defence and space agencies worldwide. At Magellan we have over 80 years of collective knowledge and experience in the aerospace industry, and believe one truth: People create value. Employees are our...

  • SAP Team Lead

    7 months ago


    Mississauga, Canada Robocart.ai Inc Full time

    **Key Responsibilities**: **Technical Expertise**: - Oversee the installation, configuration, and maintenance of SAP systems. - Troubleshoot and resolve technical issues related to SAP Basis and Java environments. **Project Management**: - Plan, execute, and manage SAP projects from inception to completion. - Develop project plans, timelines, and...

  • SAP Integration Lead

    6 months ago


    Mississauga, Canada Epsilon Solutions Full time

    **Job Role: SAP Integration Lead** **Location: Mississauga, Canada** **Duration: Long Term Contract** - **Required Skills (3 at most): - Analyze business requirements and providing functional and technical design solutions for SAP PI/PO carve-out project.**: - **Strong understanding of interfaces using various integration technologies like IDOC, SOAP,...

  • SAP Integration Lead

    6 months ago


    Mississauga, Canada Epsilon Solutions Full time

    **Job Role: Integration Lead** **Work location: Mississauga ( L4W 5S7)** **Duration: Long Term Contract** **Job Detail**: - **Required Skills (3 at most): - Analyze business requirements and providing functional and technical design solutions for SAP PI/PO carve-out project.**: - Strong understanding of interfaces using various integration technologies...

  • SAP Mm Test Lead

    6 months ago


    Mississauga, Canada Themesoft technologies Full time

    **Position: SAP MM Test Lead** **Location: Mississauga, ON (Remote)** **Experience: 10+** **Required Skills**: 1. S/4 Hana Testing Experience 2. Data Migration Testing Experience 3. Materials Management / Master Data experience **Roles & Responsibilities** - Work with local teams and central QA team members in the execution of test plans and managing...

  • SAP OTC Lead

    2 days ago


    Mississauga, Canada Magellan Aerospace Full time

    Magellan Aerospace is a global, integrated aerospace company that provides complex assemblies and systems solutions to aircraft and engine manufacturers, and defence and space agencies worldwide. At Magellan we have over 80 years of collective knowledge and experience in the aerospace industry, and believe one truth: People create value. Employees are our...

  • Lead, Applications

    6 months ago


    Mississauga, Canada Element Fleet Management Full time

    Get started on an exciting career at Element!_ Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team. What We...

  • SAP Basis Consultant

    7 months ago


    Mississauga, Canada spruceinfotech Full time

    Company Description Spruce InfoTech is a leading information technology firm that provides varied services to help clients change manage and transform their businesses by means of high quality, innovative and cost effective solutions. We provide services to different companies from small scale level to even fortune 500 organizations and guide them in the...

  • SAP Basis Consultant

    6 hours ago


    Mississauga, Canada spruceinfotech Full time

    Company Description Spruce InfoTech is a leading information technology firm that provides varied services to help clients change manage and transform their businesses by means of high quality, innovative and cost effective solutions. We provide services to different companies from small scale level to even fortune 500 organizations and guide them in the...

  • SAP Srm

    6 hours ago


    Mississauga, Canada E-Solutions IT Service PVT LTD Full time

    Role : SAP SRM Consultant Location :Mississauga, Calgary, and Burnaby. Full time job **Required Qualifications**: - Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. **Preferred Qualification**: - Possess strong...

  • SAP Functional Lead

    2 weeks ago


    Mississauga, Canada Insight Global Full time

    Hybrid, full-time role.Job Description:The SAP Functional Lead for Device Management/Energy Data Management (DM/EDM) is responsible for implementing and supporting the SAP IS-U DM/EDM module. This module is crucial for managing device-related processes in electric utilities, such as meter management and energy data handling.Requirements:5-7 years in SAP IS-U...


  • Mississauga, Ontario, Canada Insight Global Full time

    Job OverviewThis role requires a seasoned SAP expert to lead the implementation and support of the SAP IS-U DM/EDM module.The ideal candidate will have extensive experience in SAP IS-U Device Management, Agile development, and customer-facing roles.Salary Information$160K - $190K per year, plus comprehensive benefits package.Exact compensation may vary based...

  • SAP Administrator

    7 months ago


    Mississauga, Canada Burnbrae Farms Full time

    Burnbrae Farms Limited, a leading egg producer and processor with operations across Canada has an immediate requirement for SAP Administrator. As an active member of the IT team, you will be responsible to manage SAP systems and ensure that all integrations to SAP are designed, setup and maintained in a secure, best practices and efficient manner. You will...

  • SAP Consultant

    2 months ago


    Mississauga, Canada Capgemini Full time

    The SAP SuccessFactors Employee Central (EC) Consultant will provide expertise in implementing and managing SuccessFactors Employee Central, including benefits and integrations with SAP HCM and third-party tools. This role requires strong organizational and communication skills and involves travel within Canada for client site visits. Qualifications: -...


  • Mississauga, Canada Software International Full time

    **Type**: Contract **Location**: Hybrid (Mississauga - Onsite Hybrid) **Duration**: 12 months - 1 Year **Rate**: Based on Experience The SAP Technical Specialist position is responsible for managing ABAP Development, configuration, business process changes, developing functional & technical specifications, testing as well as writing user manuals and...

  • SAP Functional Lead

    4 weeks ago


    Mississauga, Ontario, Peel region, Canada Insight Global Full time

    Hybrid, full-time role.Job Description:The SAP Functional Lead for Device Management/Energy Data Management (DM/EDM) is responsible for implementing and supporting the SAP IS-U DM/EDM module. This module is crucial for managing device-related processes in electric utilities, such as meter management and energy data handling.Requirements:5-7 years in SAP IS-U...