Business Analyst

2 weeks ago


Greater Toronto Area, Canada Infoya Full time

Company Description

Infoya is a pioneering consulting firm, collaborating with visionary leaders to achieve outsized business impact. We are focused on following areas of business transformation space:

1. Advisory: We help determine the overall strategy and set the roadmap.

2. Enablement: We work closely with clients to enhance the potential of their technology through implementation of proven technology solutions.

3. Sustainability: Infoya works with its clients to ensure lasting change.


Job Description

  • Ability to liaison between lines of business and the development team, while working with a wide range of stakeholders and collaborating with your team 
  • Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals+  
  • Author business requirements and other supporting materials to detail business need 
  • Partner with Scrum Teams to translate user needs into accurate and complete business user stories, document process flows (Visio, PowerPoint) 
  • Facilitate requirement sessions with Product Owners, Architects, current and future users of toolset 
  • Author training documentation, maintain and manage Product information sites (Jira, Confluence, SharePoint)
  • Create Epics, User Stories and build sample test cases using the scope provided by Product owners.
  • Ensure broad awareness and consensus for all in- & out- of scope business requirements 
  • Validate UAT test conditions & results 
  • Triage and prioritize testing, post implementation and production defects.  
  • Proficiency in business applications, data usage and management.
  • Support technology release events, prior/during/post deployment, participate in Production Support validation 
  • Triage and resolve issues highlighted by downstream applications 
  • Ability to Demonstrate tools (and associated enhancements) to user community and prospective stakeholders; identify opportunities to expand product adoption  
  • Support the definition and generation of project metrics and reporting across product backlog of user stories 
  • Works with the Product owner to align team with the product vision, sprint goals, and other necessary information 
  • Work with Scrum Master and align user stories based on team velocity  
  • Creates an environment of collaboration within the teams that allows for open dialogue and productive solutions for resolving conflicts 
  • Seeks opportunities for improvement to the overall effectiveness of teams and the organization  
  • Communicates organizational impediments to leadership; clears impediments for the team 


Qualifications & Experience:-

  • Bachelor’s degree and 4+ years of Business Analyst/ Business System Analyst experience 
  • Balance of technical knowledge and business acumen 
  • Hands on with JIRA, Confluence and Visio 
  • Knowledge of JAVA, Restful API, SOAP is a plus 
  • Experience of working closely with stakeholders including Technical Architects, Development Leads, Developers, Quality Analysts etc
  • Proactive, self-starter with excellent project management skills and ability to manage multiple tasks effectively 
  • Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment 
  • Established background in launching software or services in partnership with engineering teams and high degree of proficiency in prototyping, iterative development, understanding of Agile principles.
  • High degree of organization, individual initiative, and personal accountability 
  • Proven track record of delivering data driven solutions with a customer-first mindset 


Key Success Factors:

  • Strong Communication
  • Proactive and initiative atker
  • Analytical thinker
  • Decision-maker
  • Problem-solver



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