Director of Quality Assurance

1 week ago

Canada SmartSimple Software Full time

We are a growing B2B SaaS company delivering innovative software solutions and consulting services to our clients across philanthropy, government, and corporate sectors. With the combined strengths of Foundant Technologies and SmartSimple Software, our platform supports organizations in automating workflows, managing data, and driving impactful change. As we expand our offerings, including a new consulting arm, we remain dedicated to helping our clients achieve success through tailored software and expert guidance that complements their unique missions.



Where You’ll Work:

  • SmartSimple Software and Foundant Technologies are remote-first workplaces. We recognize the distinct advantages of workplace flexibility.
  • SmartSimple’s headquarters are located in Toronto, Canada with our EMEA office based out of Dublin, Ireland. Foundant’s headquarters is located in Montana. Employees will have the option of working from the office (when it is safe to do so) if they wish or they may work remotely from home.



What You’ll Do:

We are looking for an experienced leader to drive Software Quality Assurance efforts across our B2B SaaS product portfolio. The ideal candidate will develop and implement QA strategies, manage staffing, and oversee both manual and automated testing processes across multiple products.

  • You’ll develop and execute QA strategies aligned with product goals in close partnership with the CTO, product management, and development teams for each product.
  • You’ll develop a highly competent and productive QA team, through recruitment, coaching and enablement activities.
  • You’ll establish and optimize QA processes, including:
  • In-sprint acceptance testing for newly developed work items.
  • Left-shifted automated regression testing built into the CI/CD process.
  • Pre-release testing, covering:
  • System/integration-level manual and automated functional testing.
  • Performance benchmarking.
  • Load/stress testing.
  • Compliance assurance (e.g., accessibility, security).
  • You’ll ensure that test assets (automated tests, manual test cases, test environments, and test data) are fit for purpose.
  • You’ll articulate the case for incremental investments in people or tooling necessary to address any material gaps / risk, and advocate for these investments as appropriate.
  • You’ll monitor and report on quality metrics and KPIs.
  • You’ll drive continuous improvement in QA practices.
  • You’ll be a role model and advocate for Foundant’s culture and leadership values.


What You’ll Need:

  • 10+ years of QA management experience in B2B SaaS environments
  • Strong knowledge of QA methodologies and best practices
  • Experience with modern tooling for automation functional and performance testing
  • Experience with modern tooling for test case management
  • Excellent leadership and communication skills
  • Ability to manage multiple projects and competing priorities
  • Must be legally eligible to work in Canada/US


Desired Qualifications;

  • BSc in Comp Sci or equivalent experience
  • Familiarity with Agile development methodologies
  • Experience with CI/CD pipelines



Why You’ll Love Working at SmartSimple & Foundant:

  • You will be entering into a culture of inclusion, innovation, and collaboration. At our newly merged company, we believe that software is autobiographical – and we want you to be part of our shared story.
  • Your first three months will begin with our Cara (meaning "friend" in Irish) and Mentor program, which will introduce you to team members from all levels and areas of the organization, fostering strong connections across the company.
  • Your professional and personal development are top priorities. You'll have access to training opportunities to elevate your technical knowledge and skills, and your manager will provide ongoing feedback and regular 1-on-1s to support your growth.
  • We believe in autonomy and responsibility, giving you the freedom to approach your work in ways that promote creativity and independent thought. Employee recognition is at the heart of our culture – when you do a great job, we make sure everyone knows it
  • We offer a competitive salary and benefits plus wellbeing initiatives and reimbursement programs tailored to support your personal growth and development and work/life balance



SmartSimple and Foundant are equal opportunity employers, committed to building a diverse workforce that represents the communities we serve. We welcome and encourage applications from all qualified candidates, and will consider all applicants without regard to race, color, citizenship, religion, sex, marital/family status, sexual orientation, gender identity, Indigenous status, age, disability, or individuals who may require accommodation.


In accordance with the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act (AODA), and other applicable legislation, SmartSimple and Foundant are also committed to providing accommodations throughout the interview and employment process. Accommodations are available upon request for candidates participating in all aspects of the selection process. If you have accessibility requirements during the recruitment process and require accommodation, please contact hr@smartsimple.com.

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