Multilingual Quality Assurance Professional
1 week ago
We are seeking a highly skilled Multilingual Quality Assurance Professional to join our team at Tech Mahindra. This is an excellent opportunity for someone who is passionate about ensuring the highest quality of service delivery.
Key Responsibilities:- To monitor and evaluate the quality of transactions, ensuring compliance with predefined quality parameters.
- To conduct random and stratified sampling to audit calls and emails.
- To provide coaching and feedback sessions to improve quality scores and customer experience.
- To participate in internal and external calibration sessions and handle production activities during volume spikes.
In this role, you will have the opportunity to work on key deliverables such as establishing controls on transaction processing, reporting and publishing transaction quality metrics, and providing feedback and suggestions for improvement.
The ideal candidate will have excellent verbal and written communication skills, proficiency in MS Office and quality tools, and analytical skills. Relevant working experience in an international Service Desk/Technical Support environment is preferred. Basic knowledge of Statistical Process Control is also required.
Benefits:- A competitive salary of $80,000 - $120,000 per annum, depending on location and experience.
- An attractive benefits package including medical, dental, and vision insurance, 401(k) matching, and paid time off.
- Ongoing training and development opportunities to enhance your skills and career prospects.
If you are a motivated and detail-oriented individual who is passionate about delivering high-quality results, we encourage you to apply for this exciting opportunity.
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Multilingual Claims Professional
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Professional Recruiter for Quality Assurance
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Canada Kelly Services (Canada), Ltd. Full timeWe are seeking a highly skilled and detail-oriented Multilingual Healthcare Communications Specialist to join our team. As a remote bilingual phone interpreter, you will play a critical role in facilitating effective communication between individuals with limited English language skills and representatives from various industries.The ideal candidate will...
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Multilingual Payroll Compliance Expert
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Canada Tech Mahindra Full timeJob Description:We are seeking a highly skilled Multilingual Technical Solutions Specialist to join our team at Tech Mahindra.Responsibilities:Serve as the First Point of Contact: Serve as the first point of contact for customers seeking technical assistance, providing step-by-step instructions to help users troubleshoot and resolve common problems.Technical...
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Multilingual Talent Acquisition Specialist
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Canada Service Corporation International Full timeJob SummaryWe are seeking a highly skilled Multilingual Talent Acquisition Specialist to join our team at Service Corporation International. This is an exciting opportunity for a recruitment professional to support the full recruitment life cycle, including sourcing, advertising, screening, testing, interviewing, and reference checks.About the RoleThe...
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Quality Assurance Specialist
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Multilingual Member Services Coordinator
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Senior Quality Assurance Specialist
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Quality Assurance Director
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Quality Assurance Lead
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Canada Caldic North America Full timeJob SummaryWe are seeking a highly motivated and organized Quality Assurance Lead to join our team at Caldic North America.Key Responsibilities:Lead Implementation of HACCP, GMP, and GFSI Programs: Develop and implement effective quality assurance and control programs to ensure compliance with regulatory requirements and company standards.Food Safety and...
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Software Quality Assurance Specialist
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Canada Direct IT Recruiting Inc., WBE Canada Certified Full timeJob DescriptionWe are seeking an experienced Software Quality Assurance Specialist to join our team at Direct IT Recruiting Inc., WBE Canada Certified. As a key member of our QA team, you will play a vital role in ensuring the quality and reliability of our software applications.About the Role:This is a full-time position with a fully remote work model.The...
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Senior Quality Assurance Specialist
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Canada Quarry Consulting Full timeQuarry Consulting seeks a highly experienced Senior Quality Assurance Specialist to join our team. Salary: $120,000 - $150,000 per annumThe ideal candidate will have 5+ years of IT experience and 3+ years of Solid QA experience.We are looking for someone who can test existing system processes and provide recommendations for improvements.A key responsibility...
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Quality Assurance Analyst
2 days ago
Canada Aquent Full timeJob Title: Quality Assurance AnalystLocation: Oakville or Welland, ON (Hybrid)Salary/Pay Rate: $33 to 37.50/hourHours: Full-timeDuration: 3 monthsAbout the Role:We are seeking a skilled Manual Tester with experience in software quality assurance to join our team as a Quality Assurance Analyst.Your Key Responsibilities:Verify newly introduced applications and...
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Senior Quality Assurance Specialist Lead
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Canada PrecisionERP Incorporated Full timePrecisionERP Incorporated is currently seeking an experienced Senior Quality Assurance Specialist with a strong background in quality assurance, including requirements gathering, documentation, mapping, UAT Testing and Test Scripting. The ideal candidate will have at least 10 years of experience working on HCM/HRIS Systems.Key Responsibilities:Lead all...
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Quality Assurance Expert
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Canada Astek Full timeThe Astek Group is a global player in engineering and technology consulting, supporting its international clients in the intelligent deployment of their products and services.With over 7800 employees committed to promoting complementarity between digital technologies and complex system engineering, the company fosters a culture of entrepreneurship and...
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French Language Quality Assurance Specialist
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Canada Tata Consultancy Services Full timeTata Consultancy Services, a leading IT services and consulting company, is seeking a skilled French language quality assurance specialist to join our team.We are committed to delivering high-quality services to our clients, and we believe that this role will play a crucial part in achieving that goal.The ideal candidate will have excellent proficiency in...
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Senior Software Quality Assurance Specialist
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Canada Insight Global Full timeJob DescriptionInsight Global is a leading provider of workforce solutions, and we are currently seeking a Senior Software Quality Assurance Specialist to join our team on a 4-month contract.About the RoleWe are looking for an experienced Manual QA Tester to work fully remote on our client's website and travel agent booking portal projects. As a Senior...