Executive housekeeper

2 weeks ago

Ottawa, Canada GDI Integrated Facility Services Full time

We are looking for the missing jewel to complete our team to occupy the Executive Housekeeper position. An honest, determined, dynamic, meticulous person, with a sense of initiative and willing to take up new challenges to offer an exceptional customer experience. Le Germain Ottawa Hotel is ready to welcome the department next leader.


Through its Hotel Services, GDI combines the highest quality of maintenance services with the expertise of personnel management to offer hotel administrators an optimal organization. It allows simplified management, while offering its employees competitive employment conditions, opportunities to grow in rewarding environments of high quality, as well as the recognition of individual achievements, a guarantee of success.


GDI’s goal is the satisfaction and well-being of guests and employees.


This key member of the team is chosen for their natural ability to take care of hotel guests, their energy and enthusiasm. They are responsible for the day-to-day and long-term operations of the Housekeeping Department. The Housekeeping Manager will be supported to perform his daily tasks to the best of his ability.


Summary of Position:

  • Cultivate a culture that promotes inclusion, innovation, productivity, and collaboration.
  • Build strong relationships, listen intently, and utilize clear & transparent communication.
  • Plan, schedule and direct housekeeping team members to carry out their duties.
  • Hand out individual work assignments.
  • Help develop standard operating procedures & policies to ensure the highest level of cleanliness and maintenance at all times.
  • Carry out room inspections daily to ensure standards are maintained.
  • Work with other hotel departments on common tasks.
  • Liaise with Front Desk, Engineering and other related departments to coordinate guest services and resolve any issues promptly.
  • Manage recruitment for the Housekeeping department.
  • Participate in the training of new team members.
  • Coach, develop & manage the performance of the Housekeeping team members.
  • Manage the budget of the Housekeeping department.
  • Adhere to the Health & Safety policy and ensure safe work practices are followed at all times.
  • Monitor and revise departmental health & safety tools including WCB and WHMIS training programs, policies and practices, as needed.
  • Ensure that the administration of the Housekeeping team meets all workplace standards.


Requirements

  • Proven ability to lead and motivate a team of employees.
  • Effective verbal, written and computer-oriented skills.
  • Strong interpersonal and people skills.
  • Driven by challenge and an ability to work under pressure.
  • Strong organizational and time management skills.
  • Ability to be flexible with schedules, assignments and additional duties.
  • Degree or Diploma in Hospitality Management preferred.
  • Minimum 1-2 years’ experience at a Supervisory or Manager level within a housekeeping division.


Must be able to pass a Police Criminal Background Check.

GDI Services (Canada) LP is committed to accommodating applicants with disabilities up to the point of undue hardship during the recruitment, assessment and selection process. Please notify GDI Services (Canada) LP if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation GDI Services (Canada) LP will work with you to determine how to meet your needs.

If you are hardworking, fit, authentic and want to invest yourself to make a difference in a dynamic job, we are waiting for you to join our team

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