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Executive Housekeeping Manager

2 months ago

Ottawa, Ontario, Canada GDI Integrated Facility Services Full time
Executive Housekeeper Job Description

We are seeking a highly skilled and experienced Executive Housekeeper to join our team at Le Germain Ottawa Hotel. As a key member of our Housekeeping Department, you will be responsible for ensuring the highest level of cleanliness and maintenance throughout the hotel.

Key Responsibilities:

  • Cultivate a culture that promotes inclusion, innovation, productivity, and collaboration.
  • Build strong relationships, listen intently, and utilize clear & transparent communication.
  • Plan, schedule and direct housekeeping team members to carry out their duties.
  • Hand out individual work assignments.
  • Help develop standard operating procedures & policies to ensure the highest level of cleanliness and maintenance at all times.
  • Carry out room inspections daily to ensure standards are maintained.
  • Work with other hotel departments on common tasks.
  • Liaise with Front Desk, Engineering and other related departments to coordinate guest services and resolve any issues promptly.
  • Manage recruitment for the Housekeeping department.
  • Participate in the training of new team members.
  • Coach, develop & manage the performance of the Housekeeping team members.
  • Manage the budget of the Housekeeping department.
  • Adhere to the Health & Safety policy and ensure safe work practices are followed at all times.
  • Monitor and revise departmental health & safety tools including WCB and WHMIS training programs, policies and practices, as needed.
  • Ensure that the administration of the Housekeeping team meets all workplace standards.

Requirements:

  • Proven ability to lead and motivate a team of employees.
  • Effective verbal, written and computer-oriented skills.
  • Strong interpersonal and people skills.
  • Driven by challenge and an ability to work under pressure.
  • Strong organizational and time management skills.
  • Ability to be flexible with schedules, assignments and additional duties.
  • Degree or Diploma in Hospitality Management preferred.
  • Minimum 1-2 years' experience at a Supervisory or Manager level within a housekeeping division.

GDI Integrated Facility Services is committed to accommodating applicants with disabilities up to the point of undue hardship during the recruitment, assessment and selection process. Please notify GDI Integrated Facility Services if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation GDI Integrated Facility Services will work with you to determine how to meet your needs.