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Executive Housekeeping Manager

2 months ago

Ottawa, Ontario, Canada GDI Integrated Facility Services Full time
Job Summary

We are seeking a highly skilled and experienced Executive Housekeeping Manager to join our team at GDI Integrated Facility Services. As a key member of our hotel services team, you will be responsible for leading and motivating a team of housekeeping staff to deliver exceptional customer experiences.

Key Responsibilities
  • Team Leadership: Cultivate a culture that promotes inclusion, innovation, productivity, and collaboration among team members.
  • Communication: Build strong relationships with colleagues and stakeholders, listen intently, and utilize clear and transparent communication to ensure seamless operations.
  • Operations Management: Plan, schedule, and direct housekeeping team members to carry out their duties, ensuring the highest level of cleanliness and maintenance at all times.
  • Performance Management: Develop and implement standard operating procedures and policies to ensure the highest level of cleanliness and maintenance at all times.
  • Guest Services: Work with other hotel departments to coordinate guest services and resolve any issues promptly.
  • Recruitment and Training: Manage recruitment for the Housekeeping department and participate in the training of new team members.
  • Performance Evaluation: Coach, develop, and manage the performance of Housekeeping team members.
  • Financial Management: Manage the budget of the Housekeeping department.
  • Health and Safety: Adhere to the Health and Safety policy and ensure safe work practices are followed at all times.
Requirements
  • Leadership Experience: Proven ability to lead and motivate a team of employees.
  • Communication Skills: Effective verbal, written, and computer-oriented skills.
  • Interpersonal Skills: Strong interpersonal and people skills.
  • Problem-Solving: Driven by challenge and an ability to work under pressure.
  • Organizational Skills: Strong organizational and time management skills.
  • Flexibility: Ability to be flexible with schedules, assignments, and additional duties.
  • Education: Degree or Diploma in Hospitality Management preferred.
  • Experience: Minimum 1-2 years' experience at a Supervisory or Manager level within a housekeeping division.