Change and Communications Lead

3 weeks ago

British Columbia, Canada New Value Solutions Full time

New Value Solutions, a national IT consulting company, is seeking a part-time Change and Communications Lead to help our client transition from their existing and separate Resident Assessment Instrument (RAI) solutions to a new single Integrated interRAI Reporting System solution. This position is a key member of the project team working to ensure the project is delivered on time, on budget, and meeting the required quality levels.


Responsibilities:


  • Apply a structured methodology and lead change management activities.
  • Leverage a change management methodology, process, and tools to create a strategy to support adoption of the changes required by the project.
  • Assess the change impact.
  • Conduct impact analyses, assess change readiness, and identify key stakeholders.
  • Work with Project Leadership and all relevant stakeholder teams to identify, analyze and prepare risk mitigation tactics.
  • Identify and manage anticipated and persistent resistance.
  • Develop an engagement strategy, plan and schedule to support application training and deployment activities.
  • Liaise with Communications, Business & Clinical Working Groups, governance and site sponsors to design, develop, delivery and manage key communications.
  • Support the communication efforts.
  • Provide input, document requirements, and support the design and delivery of training programs.
  • Support training efforts.
  • Support other Change Analyst(s) and testers.
  • Consult and coach project teams.
  • Draft reports, briefing notes, and other supporting documentation for senior management and governance working groups.
  • Lead, inform and develop use cases as well as design, develop and implement new processes, systems and enhancements.
  • Oversee and complete business/clinical/technical analysis and process re-engineering activities as well as identifying gaps, risks and opportunities.
  • Facilitate meetings (inclusive of agenda, minutes and other meeting materials).
  • Produce presentation and training materials, status reports, etc. and other related administrative tasks.


Requirements:


  • 4+ years of experience with large complex IT projects.
  • 1+ years of experience working in healthcare as a Change Lead.
  • Prosci Certified Change Practitioner (or higher).
  • Certified Scrum Master.
  • Experience as the lead change and communication person with a project/program team.
  • Working knowledge of clinical systems, care delivery processes, clinical roles, clinical policies, clinical standards within Canada.
  • Demonstrable experience with change management principles, methodologies, and tools.
  • Demonstrable experience leading and developing the change and communication strategy for a project/program.
  • Exceptional written and verbal communication skills with audiences at all levels.
  • Demonstrable experience developing and implementing clinical and business change management strategies and communications plans.
  • Exceptional active listening skills.
  • Exceptional ability to develop and deliver clear messages for complex topics to a variety of audiences at all levels.
  • Exceptional ability to develop and maintain strong and professional working relationships with a variety of stakeholders at all levels.
  • Ability to influence others and move towards a common vision or goal.
  • Exceptional analytical skills and the ability to develop well considered, logical, and justifiable options.
  • Proficient with Microsoft Office (Word, Excel, PowerPoint, Project, etc.)
  • Working knowledge of project management methodologies, tools, and real-world best practices.
  • Exceptional skills in handling sensitive and challenging situations.
  • Exceptional organizational and time management skills.
  • Valid (unexpired) Project Management Professional (PMP) or Certified Associate in Project Managed (CAPM) certification.


If you have this expertise, and are able to work in Canada, please submit your resume. While we thank all candidates in advance for their application, only those candidates who are shortlisted will be contacted.


ID#4422


The hourly rate range for this position is $70 - $100, with the final rate based on consultant experience and fit for the role.

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