Logistics Administrator

Nature Fresh Farms is a Leamington-based greenhouse company with facilities in Leamington, ON and Delta, OH as well as Laredo, TX. Our company and its innovative, dynamic team are expanding every day, growing new plant varieties, and introducing cutting-edge ideas and practices to the fresh produce industry. However, at Nature Fresh, we don’t just grow plants – we also grow people. Our team is passionate about bringing the highest quality products to consumers, but it is also committed to creating an inspiring, diverse, and team-oriented workplace environment that everyone can enjoy. Nature Fresh Farms is a recognized leader within the greenhouse farming industry – join our team and help us continue to grow

We are currently looking to fill a permanent full-time position for a Logistics Administrator for our Logistics Department at our Leamington, ON location.

As a member of the Logistics Team, the Logistics Administrator is a highly motivated individual who facilitates front-line communications with customers, carriers, brokers, Sales, and Shipping departments. Their job is to ensure all supply chain operations processes run smoothly so that Nature Fresh products make it to their destinations quickly and efficiently. The Logistics Administrator maintains excellent customer service and facilitates accurate data entry, but they must have the ability to quickly problem solve and drive improvement processes when necessary.

We are looking for someone for afternoons, Monday to Friday 4:00pm to 12:00am and will be located at our Distribution Center in Leamington, ON.

Job Specific Duties

• Request and schedule all delivery appointments for customer deliveries.
• Manage, track and trace freight updates in the company TMS system.
• Communicate in a prompt and professional manner with carriers/brokers and internal team members.
• Investigate and resolve shipment/delivery issues that may occur.
• Ensure rate documentation is verified and processed promptly in the appropriate systems.
• Meet legal compliance requirements for all documentation and ensure it is completed according to company requirements in an accurate and timely manner.
• Assist with customs preparations and submissions for cross border shipments.
• Willing to help in a collaborative team atmosphere when other team members are away or in need of assistance.
• Perform administrative tasks such as copying, filing, faxing, and scanning documents.
• Other duties as assigned.

Qualifications

• 1+ years of previous experience in a Logistics environment is preferred, but not required.
• 1+ years working experience/knowledge of Canadian and US customs regulations.
• Possessing a general knowledge of warehouse operational processes is an asset.
• Experience with NAV based ERP, TMS (Truck Management System) and Willson and/or Farrow (Broker System) are preferred.
• Proficiency in working with computers and software programs, specifically ERP, KPI Portals and Microsoft Office more specifically Excel and Nav.
• Very high degree of confidentiality and integrity required regarding all aspects of the business.
• Good interpersonal skills: ability to work collaboratively on cross-functional teams and external parties.
• Exceptional communication abilities, active listening skills and written communication skills.
• Valid driver’s license and use of personal vehicle are required as needed.
• Excellent attention to detail and accuracy.
• Strong time management skills and ability to meet deadlines within in a fast-paced environment.
• Must be available to work flexible hours including weekends and extended hours if needed.
• Displays strong initiative and able to work independently with little direction, within a fast-paced environment.
• Excellent organizational and multitasking skills.
• Team player with a high level of dedication.
• Must be strong with follow through as many tasks require constant follow-up.

Working Conditions

• This position works in an office setting in a collaborative team environment located in fast paced warehouse environment where temperatures vary from cooler to temperature-controlled areas.
• Working with minimal supervision, but also communicating with different individuals and teams across our facilities and from external organizations.
• Full time hours on afternoon shift, 4:00pm to 12:00am Monday to Friday with occasional Saturdays and Holidays as needed.

Nature Fresh Farms is committed to providing an inclusive and barrier-free work environment, beginning with the hiring process. We are an Equal Opportunity Employer and welcome applications from candidates, in accordance with all relevant legislation. Nature Fresh Farms provides an accessible environment in which all individuals have access in a way that respects the dignity and independence of people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.