Patient Care Coordinator

2 weeks ago

Calgary, Canada ACCESS ORTHOpaedics Full time

Are you passionate about making a positive impact in people’s lives? Do you thrive in a dynamic, fast-paced environment where exceptional patient care is the top priority? Our leading physiotherapy clinic is looking for a Patient Care Coordinator to become an integral part of our team, ensuring every patient’s journey is seamless and memorable.


At Access Orthopaedics, we help our patients achieve their health and wellness goals through personalized care and a commitment to excellence. If you are a compassionate, detail-oriented professional who loves building meaningful relationships, we want you on our team


Note: This is a full-time, permanent, in-office role based in Calgary.


As a Patient Care Coordinator, you’ll be the cornerstone of our patients’ experiences. Your primary responsibilities include:


Patient Support:

  • Serve as the first point of contact for patients, providing a warm and professional welcome.
  • Answer inquiries with clarity and empathy, ensuring patients feel confident and cared for.
  • Guide patients through the intake process, scheduling appointments, and coordinating follow-ups.

Scheduling & Coordination:

  • Manage and optimize the clinic’s appointment schedule to ensure timely care for patients.
  • Handle cancellations, rescheduling, and waitlists, ensuring efficient use of clinic resources.
  • Act as a liaison between patients and practitioners, facilitating smooth communication.

Records & Billing:

  • Maintain accurate, up-to-date patient records in compliance with clinic policies and privacy regulations.
  • Support patients with billing inquiries and assist with insurance claims, ensuring a seamless process.

Operational Support:

  • Assist with day-to-day clinic operations, ensuring spaces are patient-ready and well-organized.
  • Contribute to patient retention initiatives such as surveys, referrals, and loyalty programs.


If you think you are qualified, we are looking for the following on your resume:

  • High school diploma (required); post-secondary education in healthcare administration or a related field (preferred).
  • At least 2 years of experience in a similar role, ideally within a healthcare setting.
  • Proficiency in healthcare management software and general office applications.
  • Strong organizational, communication, and interpersonal skills.


During the interview, we will be looking for examples and behaviours that reflect the following:

  • A customer-first mindset with a genuine passion for helping others.
  • Exceptional attention to detail and the ability to manage multiple tasks in a fast-paced environment.
  • A proactive problem-solver who thrives under pressure.
  • A collaborative team player with a positive, professional attitude.


AO Perks:

  • Competitive Salary and Performance-Based Bonuses
  • Comprehensive Health and Wellness Benefits
  • Professional Development Opportunities
  • Work-Life Balance
  • Collaborative and Supportive Team Environment
  • State of the Art Facility
  • Meaningful Impact


Who are we?

At Access Orthopaedics, we are Calgary’s trusted destination for specialized musculoskeletal care, dedicated to improving the quality of life for our patients by providing pathways to accessible, comprehensive treatment options. Our clinic combines a multidisciplinary approach with state-of-the-art technology, offering a full spectrum of orthopaedic and rehabilitation services designed to address every stage of the patient’s journey. From initial assessment to advanced rehabilitation, our skilled team of physiotherapists, orthopaedic specialists, and support staff work together to create a seamless circle of care, ensuring each patient receives personalized, compassionate care tailored to their unique needs. At Access Orthopaedics, we’re not just treating patients - we’re empowering individuals to live healthier, more active lives.


Think you could add to our team?

Submit your resume and cover letter online, preferably, in one document. While we appreciate all candidates who apply, only those deemed qualified by the hiring manager will be contacted.

  • Patient Care Coordinator/reception

    1 month ago

    Calgary, Canada Advanced Respiratory Care Network Full time

    Advanced Respiratory Care Network requires a Receptionist/Patient Care Coordinator for our Calgary South clinic to start as soon as possible. We are seeking a friendly, reliable individual with strong organizational and prioritizing skills for multi-task work in our busy respiratory clinic. Full time, (Monday - Friday) no evenings or weekends...

  • Patient Care Coordinator

    6 months ago

    Calgary, Canada Peak Dental Group Full time

    **Job Details**: - The Patient Care Coordinator is responsible for facilitating patients and have excellent customer service experience. - The responsibilities require scheduling patients, greeting patients, answering phones, and managing patient records. - You will also be respoiblse for billing through to patients insurance, as well as estimates from...

  • Patient Care Coordinator

    2 months ago

    Calgary, Canada Zulu Medical Cosmetics Full time

    **The role**: An integral member of Zulu Medical Cosmetics team, the Patient Care Coordinator is the first point of contact and therefore plays an active role in ensuring patients receive the utmost care. The Patient Care Coordinator works with all members of the Zulu team in a coordinated and collaborative effort to engage, encourage and support patient...

  • Patient Care Coordinator

    3 weeks ago

    Calgary, Canada Elevated HR Solutions Full time

    Are you passionate about making a positive impact in people’s lives? Do you thrive in a dynamic, fast-paced environment where exceptional patient care is the top priority? Our leading physiotherapy clinic is looking for a Patient Care Coordinator to become an integral part of our team, ensuring every patient’s journey is seamless and memorable.At Access...

  • Patient Care Coordinator

    2 months ago

    Calgary, Alberta, Canada beBee Professionals Full time $55,000 - $75,000

    We are seeking a Registered Practical Nurse (RPN) to provide quality nursing care to patients in various settings. The successful candidate will have a valid RPN license in Canada and completion of a recognized Practical Nursing program.Key Responsibilities:Assess patients' needs and develop individualized care plans.Administer medications and treatments as...

  • Patient Care Coordinator

    6 months ago

    Calgary, Canada Radiant Physiotherapy Full time

    We are expanding and currently looking to hire an amazing Patient Care Coordinators for our busy, out patient physical therapy practice in NW Calgary. Looking for a passionate person who is willing to work Full Time (mixed shift with some evenings ) At Radiant we put patient care first and are looking for someone who has a strong interest in helping others...

  • Patient Care Coordinator

    6 months ago

    Calgary, Canada Radiant Physiotherapy Full time

    We are currently looking to hire an amazing Patient Care Coordinators for our busy, out patient physical therapy practice in NW Calgary. Looking for a passionate person who is willing to work Part Time (including one Saturday a month 9am-3pm (on rotation) Mon 8am-2pm, Tues 2pm-8pm, Thurs 2pm-8pm, Friday 8am-2pm, with potential of Full time hours in the...

  • Patient Care Coordinator

    2 weeks ago

    Calgary, AB, Canada ACCESS ORTHOpaedics Full time

    Are you passionate about making a positive impact in people’s lives? Do you thrive in a dynamic, fast-paced environment where exceptional patient care is the top priority? Our leading physiotherapy clinic is looking for a Patient Care Coordinator to become an integral part of our team, ensuring every patient’s journey is seamless and memorable. At...

  • Patient Care Coordinator

    2 weeks ago

    Calgary, AB, Canada ACCESS ORTHOpaedics Full time

    Are you passionate about making a positive impact in people’s lives? Do you thrive in a dynamic, fast-paced environment where exceptional patient care is the top priority? Our leading physiotherapy clinic is looking for a Patient Care Coordinator to become an integral part of our team, ensuring every patient’s journey is seamless and memorable. At...

  • Patient Care Coordinator

    2 weeks ago

    Calgary, Alberta, Calgary region, Canada ACCESS ORTHOpaedics Full time

    Are you passionate about making a positive impact in people’s lives? Do you thrive in a dynamic, fast-paced environment where exceptional patient care is the top priority? Our leading physiotherapy clinic is looking for a Patient Care Coordinator to become an integral part of our team, ensuring every patient’s journey is seamless and memorable.At Access...

  • Patient Care Coordinator

    3 months ago

    Calgary, Canada MOVE TO MOVE Full time

    Move To Move is looking for a Patient Care Coordinator to join our team. As patient care coordinator, you will be primarily responsible for greeting and checking out patients along with providing administrative support to our multidisciplinary team. We are looking for someone who has strong interpersonal and communication skills, computer skills, someone...

  • Patient Care Coordinator

    6 months ago

    Calgary, Canada Precision Sexual Health Clinic for Men Full time

    **About us** Precision Sexual Health Clinic for Men is a Medical Centre in Calgary, AB. Our mission is to to uphold the highest international standards of medical care while treating our patients with compassion, dignity, and respect. Our work environment includes: - Modern office setting - Growth opportunities, we promote from within - Positive work...

  • Patient Care Specialist

    4 weeks ago

    Calgary, Alberta, Canada Ephraim Stat Care Full time

    Job SummaryEphraim Stat Care is seeking a Patient Care Associate to join our team. As a Patient Care Associate, you will play a vital role in providing exceptional patient care and support.About the RoleThis is a temporary position with a variable schedule, requiring 35 to 40 hours of work per week. The ideal candidate will have a secondary (high) school...

  • Patient Care Associate

    2 months ago

    Calgary, Canada Ephraim Stat Care Full time

    Durée de l'emploi: Temporaire - Langue de travail: Anglais - Heures de travail: 35 to 40 hours per week - Education: - Expérience: **Education**: - Secondary (high) school graduation certificate **Work setting**: - Urban area **Tasks**: - Accompany patients on outdoor recreational activities - Assist with cleaning, sterilizing, setting up and...

  • Patient Care Associate

    3 months ago

    Calgary, Canada Ephraim Stat Care Full time

    Work Term: Temporary - Work Language: English - Hours: 35 to 40 hours per week - Education: Secondary (high) school graduation certificate - Experience: Experience an asset **Work setting**: - Urban area - Various locations - Work in employer's/client's home - Optional accommodation available at no charge on a live-in basis. Note: This is NOT a condition of...

  • patient care associate

    3 months ago

    Calgary, Canada Ephraim Stat Care Full time

    Durée de l'emploi: TemporaireLangue de travail: AnglaisHeures de travail: 35 to 40 hours per weekEducation: Expérience: EducationSecondary (high) school graduation certificateWork settingUrban areaTasksAccompany patients on outdoor recreational activitiesAssist with cleaning, sterilizing, setting up and assembling of medical equipmentAssist with...

  • patient care associate

    2 months ago

    Calgary, Canada Ephraim Stat Care Full time

    Work Term: TemporaryWork Language: EnglishHours: 35 to 40 hours per weekEducation: Secondary (high) school graduation certificateExperience: Experience an assetWork settingUrban areaTasksAccompany patients on outdoor recreational activitiesAssist with cleaning, sterilizing, setting up and assembling of medical equipmentAssist with maintenance and repair of...

  • Patient Care Coordinator, Family Medicine

    3 months ago

    Calgary, Canada The University of Calgary Full time

    **Description** The Patient Care Coordinator reports to the Research Manager and works in partnership with Department of Family Medicine, South Health Campus Family Teaching Clinic leadership dyad, the Clinic Manager and Medical Lead. The South Health Campus Family Medicine Teaching Clinic consists of a team of multidisciplinary care providers who provide...

  • Patient Care Coordinator

    2 weeks ago

    Calgary, AB, Canada ACCESS ORTHOpaedics Full time

    Do you thrive in a dynamic, fast-paced environment where exceptional patient care is the top priority? Our leading physiotherapy clinic is looking for a Patient Care Coordinator to become an integral part of our team, ensuring every patient’s journey is seamless and memorable. At Access Orthopaedics, we help our patients achieve their health and...

  • Patient Care Associate

    4 weeks ago

    Calgary, Alberta, Canada Ephraim Stat Care Full time

    About the JobWe are seeking a skilled Patient Care Associate to join our team at Ephraim Stat Care. As a key member of our healthcare team, you will play a vital role in ensuring the comfort and well-being of our patients.Key ResponsibilitiesAmbulate patients with assistance and support as needed.Perform various tasks related to patient care, including...