TSYS Business Analyst

3 weeks ago

Brampton, Canada Tata Consultancy Services Full time

TCS is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity and is reflected in our people stories across our workforce implemented through equitable workplace policies and processes.


About TCS


TCS operates on a global scale, with a diverse talent base of more than 600,000 associates representing 153 nationalities across 55 countries. TCS has been recognized as a Global Top Employer by the Top Employers Institute - one of only eight companies worldwide to have achieved this status. Our organizational structure is domain-led and designed to offer businesses a single window into industry-specific solutions. Our agile industry units have embedded capabilities to enable rapid responses that provide a competitive edge to our customers. This, coupled with a unique Global Network Delivery Model™ (GNDM™), is recognized as the current benchmark of excellence in technology deployment. We have made significant investments in digital technology, horizontal, and vertical platforms, allowing us to successfully serve our clients for over 50 years.


Required Skills:

• Hands-on years of experience as a BSA in TSYS, Cloud infrastructure, Cloud architecture, and Cloud services including AWS and Azure Cloud platforms RHEL/Unix Sys Admin Level 3 with cloud knowledge

• Strong understanding of cloud technologies, including cloud infrastructure, cloud architecture, and cloud services

• Experience with AWS or Azure cloud platforms.

• Strong analytical and problem-solving skills, with the ability to synthesize complex information into actionable insights.

• Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and external stakeholders.

• Proven ability to manage multiple projects simultaneously and prioritize effectively.

• Experience with Agile and Scrum methodologies.

• Strong attention to detail and a commitment to delivering high-quality work.

Roles and Responsibilities:

• BSAs in the digital portfolio partner with business and technology teams to identify, document and help bring to life new journeys to drive customer acquisition and growth

• BSAs in this portfolio will gain a deep understanding of the Rogers Bank Marketing Technology and Acquisition applications, their interdependencies and downstream impacts.

• These portfolios are heavily reliant on cloud technology and the role entails knowledge of how to best work within a cloud environment: including cloud infrastructure, cloud architecture, and cloud services.

• BSAs on these portfolio also can be expected to work closely with the data platforms that underpin our journeys - including helping create and manage data feeds and integrations between systems to ensure delivery on business requirements.

• BSAs will work with business primes to understand the requirements that are provided as part of Martech / Acquisition products, projects and programs.

• This includes: asking the business questions to elicit more information, providing recommendations where possible, and partnering with others to fill in any gaps that are caught during the requirement assessment phase.

• Review, analyze and document those requirements for the technology implementation teams and partners. This includes...

• Defining and documenting use cases, user procedures and workflows

• Creation of QA plans and supporting QA as applicable

• Creating in depth documentation to support the analysis, including data mapping, process flows, project charters, requirement documents, high level design artifacts

• Partner with project managers to create project plans, project updates, timeline estimates and other analysis

• Work with the production support and operations teams to ensure business continuity is in place

• Understand and follow the security policies both in processes and technology implementations

• Partner effectively with others on the technology team and within the organization as a whole to solve problems and deliver.


Thank you for your interest in TCS. Candidates that meet the qualification for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.


Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodations during the recruitment and selection process, please inform Human Resource.

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