Information Technology Support Specialist

7 days ago


Greater Quebec City Metropolitan Area, Canada Insight Global Full time

Day to Day

Insight Global is seeking a talented and dedicated data center technician to work for one of our largest technology clients in Quebec City. This is an exciting role for those looking to gain fundamental experience within the IT world. We are seeking candidates with a background in logistics, warehousing, IT Support, Cabling, and/or heavy machinery. Candidates must have knowledge of Microsoft office suite and a team first mentality.


Responsibilities:

Supporting deployment of on-site datacenter physical infrastructure Installing, replacing and troubleshooting Cables and Hardware

Handling data bearing devices (ex. Hard drives, solid state drives, etc.)

Working within a ticket-based environment

Performs assigned Logistics/Warehouse Support tasks and escalates issues during high-volume work activity or escalation-based situations

Performs data entry to document inbound and outbound packages

Ensures accurate documentation of incoming and outgoing deliveries as well as records

Performs cycle audits and data corrections to ensure all inventory controls are met


Must-haves

  • 1 year of IT experience (data center, IT support, Cabling, logistics etc)
  • CompTIA
  • MS Office
  • HS Diploma at a minimum
  • Bilingual – English & French
  • Great communication skills and eager to learn


Plusses

Applicable certifications: ASICS/Inventory Control, CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC), Data Center Foundation Certification (DCFC), Microsoft Certified Professional (MCP), Vendor-Specific Network Certifications.



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