Sales Operation Associate

2 weeks ago


Canada PAMT | Premier ServiceNow Partner Full time

Company Description:

PAMT Consulting is a ServiceNow partner that offers practical solutions and dependable client partnerships in the Enterprise Service Management ecosystem. Our team of technical specialists are here to help our clients unlock productivity and boost customer success with optimized workflows. We provide enterprise service management, IT operations management, security operations, and more for our clients. Our team, based in Kitchener, ON, works collaboratively to make digital transformation easy.


Job Overview:

As a Sales Operations Associate, you will play a critical role in supporting the sales team by streamlining processes, providing data-driven insights, and ensuring smooth operations. This role requires strong analytical skills, attention to detail, and a proactive approach to problem-solving while creating customer-facing proposals and quotations. The ideal candidate will have a passion for operations and be eager to contribute to the success of our team. 


Key Responsibilities:

  • Sales Support: Assist the sales team with daily tasks such as sales proposals, quoting, and contract management. 
  • Data Management: Maintain accurate and up-to-date sales data in CRM systems, ensuring data integrity and consistency. 
  • Reporting and Analysis: Generate sales reports and dashboards to track team performance and identify areas for improvement. 
  • Process Improvement: Identify inefficiencies in sales processes and recommend solutions to enhance productivity and streamline operations. 
  • Training and Onboarding: Provide training and support to new Sale’s Team members on systems, tools, and processes. 
  • Collaboration: Work closely with other departments (e.g., marketing, finance, customer support) to ensure alignment and smooth execution of sales initiatives. 
  • Forecasting and Planning: Assist in sales forecasting and planning to support strategic decision-making and resource allocation. 
  • Documentation: Create and maintain sales operations documentation, such as process guides and best practices, and Proposals and Templates. 


Qualifications:

  • Bachelor’s Degree or Diploma in Business Administration, Marketing, or a related field. 
  • 0-3 years of experience in sales operations, sales support, or a related role. 
  • Exposure in CRM software offering, MS Office Suite of products, with a focus on PowerPoint and Excel. 
  • Strong analytical and problem-solving skills. 
  • Excellent attention to detail and organizational abilities. 
  • Effective communication and interpersonal skills. 
  • Ability to work independently and as part of a team. 
  • Familiarity with ServiceNow is an asset. 


Benefits of Working with PAMT Consulting Inc:

  • Competitive salary and vacation. 
  • Yearly Technology Allowance. 
  • Comprehensive health and wellness benefits. 
  • Deferred RRSP Matching Program. 
  • Opportunities for professional development and growth. 
  • Collaborative and supportive work environment. 
  • Location: Remote 




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