Part-Time Sales Associate

2 weeks ago

Canada The Learning Shop Full time

Job Description:
Position Description
Working as part of a team and assisting Boutique management to meet or exceed the performance and sales targets set by the Company. Providing customers with an exceptional shopping experience in our Boutiques and assist in coaching new and existing Associates
Major Responsibilities
Always provide the highest level of service to ensure all customers have an exceptional shopping experience by following the L’Occi way.
Consistently meet/exceed your personal Key Performance Indicators (KPI’s) set by the Boutique Manager and motivate other Associates to achieve their own KPI’s to contribute to the success of the Company.
Maintain excellent personal product knowledge to effectively advise and recommend products, campaigns and offers. Assist in the ongoing coaching of the teams product knowledge & understanding
Support in-Boutique and external customer events
Adhere to Company policies and procedures at all times and act an advisor on process/policy when required. Ensure retail bulletin and other Boutique communications are read and followed in a timely manner.
Support Boutique management in all aspects of administration and reporting
Assist in maintaining the visual merchandising standards throughout the Boutique and participate in window campaign changes as required
Assist in upholding excellent housekeeping standards throughout the Boutique, back office and staff area
Support the Boutique Management with security and general Health & Safety management & monitoring
Performing any other tasks required by Boutique Management to support the needs of the business
Effectively use the Point of Sale (POS) system to process all transactions without error
Uphold the L’Occitane values ensuring PROSPERITY is at the core of everything we do
Offer & provide demonstrations (including hand massage) to all customers
. Offer & serve refreshments, including wine on weekends and at special event.
Assist in unpacking and checking off of new stock deliveries as well as participating in stock takes when required
About The Applicant:
Confident and effective communication and listening skills
Able to demonstrate pro-active selling ability
Highly motivated to achieve personal KPI’s and contribute towards Boutique objectives
Ability to make decisions independently as well as work effectively within a team
Reliable, honest and flexible
Positive and friendly attitude. Consistent ability to operate at your best
What we need from you:
Previous experience in a retail sales role (preferred but not essential)
~ E xperience opening & closing a retail store highly desirable

Good knowledge of the beauty industry – previous experience an advantage
Able to give examples of previously achieving targets and KPI’s
PC literate – intermediate or above
Strong numerical and literacy skills
Further Information:
Shifts will include Sunday and one weekday.
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