Warranty Specialist
3 weeks ago
Position Summary:The Warranty Technician is responsible for ensuring homeowner satisfaction by managing post-construction service requests and warranty issues in multi-family residential developments. This role involves direct interaction with homeowners, trade partners, and internal teams to assess, coordinate, and resolve warranty-related concerns efficiently and professionally.Key Responsibilities:Homeowner Support & CommunicationReceive and respond to homeowner service requests via designated platforms.Schedule and conduct inspections to evaluate warranty claims.Clearly communicate warrantable vs. non-warrantable items based on warranty guidelines.Provide timely updates and maintain positive homeowner relations.Warranty Issue ResolutionPerform minor repairs and coordinate with trades for larger issues.Supervise and verify completion of trade partner repairs.Ensure all service requests are resolved within established timelines (e.g., 18 days).Track and follow up on outstanding deficiencies.Documentation & ReportingMaintain accurate logs of service requests, inspections, and completed work.Generate and manage work orders and purchase orders for non-warrantable repairs.Update warranty coordinators and managers on escalated issues and progress.Trade & Site CoordinationSchedule and oversee trade appointments, ensuring quality and timeliness.Reschedule and manage follow-ups for missed appointments.Ensure trades adhere to safety and quality standards.Construction Knowledge & SafetyInterpret blueprints and understand scopes of work.Identify construction deficiencies during walkthroughs and possession.Maintain safety standards during inspections and repairs.Qualifications:Minimum 1 years of experience in residential construction or customer service.Strong understanding of construction practices, materials, and building codes.Ability to read blueprints and interpret technical documents.Excellent communication and problem-solving skills.Proficiency with scheduling and documentation software.Valid driver’s license and ability to travel between sites.
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Warranty Specialist
3 weeks ago
Calgary, Canada Hays Full timePosition Summary: The Warranty Technician is responsible for ensuring homeowner satisfaction by managing post-construction service requests and warranty issues in multi-family residential developments. This role involves direct interaction with homeowners, trade partners, and internal teams to assess, coordinate, and resolve warranty-related concerns...
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Warranty Specialist
3 weeks ago
Calgary, Canada Hays Full timePosition Summary: The Warranty Technician is responsible for ensuring homeowner satisfaction by managing post-construction service requests and warranty issues in multi-family residential developments. This role involves direct interaction with homeowners, trade partners, and internal teams to assess, coordinate, and resolve warranty-related concerns...
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Warranty Specialist
3 weeks ago
Calgary, Canada Hays Full timePosition Summary: The Warranty Technician is responsible for ensuring homeowner satisfaction by managing post-construction service requests and warranty issues in multi-family residential developments. This role involves direct interaction with homeowners, trade partners, and internal teams to assess, coordinate, and resolve warranty-related concerns...
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Warranty Specialist
3 weeks ago
Calgary, Canada Hays Full timePosition Summary: The Warranty Technician is responsible for ensuring homeowner satisfaction by managing post-construction service requests and warranty issues in multi-family residential developments. This role involves direct interaction with homeowners, trade partners, and internal teams to assess, coordinate, and resolve warranty-related concerns...
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Warranty Specialist
1 week ago
Calgary, Canada Hays Full timePosition Summary: The Warranty Technician is responsible for ensuring homeowner satisfaction by managing post-construction service requests and warranty issues in multi-family residential developments. This role involves direct interaction with homeowners, trade partners, and internal teams to assess, coordinate, and resolve warranty-related concerns...
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Warranty Specialist
2 weeks ago
Calgary, Canada Hays Full timePosition Summary: The Warranty Technician is responsible for ensuring homeowner satisfaction by managing post-construction service requests and warranty issues in multi-family residential developments. This role involves direct interaction with homeowners, trade partners, and internal teams to assess, coordinate, and resolve warranty-related concerns...
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Warranty Specialist
2 weeks ago
Calgary, Canada Hays Full timePosition Summary:The Warranty Technician is responsible for ensuring homeowner satisfaction by managing post-construction service requests and warranty issues in multi-family residential developments. This role involves direct interaction with homeowners, trade partners, and internal teams to assess, coordinate, and resolve warranty-related concerns...
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Warranty Specialist
3 weeks ago
Calgary, Canada Hays Full timePosition Summary:The Warranty Technician is responsible for ensuring homeowner satisfaction by managing post-construction service requests and warranty issues in multi-family residential developments. This role involves direct interaction with homeowners, trade partners, and internal teams to assess, coordinate, and resolve warranty-related concerns...
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Warranty Specialist
2 weeks ago
Calgary, Canada ThunderSoft Full time**Key Responsibilities** - Conduct sales incentive and warranty audits to determine compliance with established rules, policies, and procedures. - Partner with dealerships to ensure accurate claims, reporting, and process adherence. - Collaborate with wholesale field teams and District Managers to address inconsistencies and implement corrective actions. -...
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Customer Care
2 days ago
Calgary, Canada Logel Homes Full timeAre you a handy person who is customer service focused? Logel Homes might just have the perfect opportunity for you. Reporting to the Customer Care & Warranty Manager, the Customer Care & Warranty Specialist will be responsible for ensuring that our customers' new homes function well during the warranty period, including inspections and repairs. This will...
