Lead Salesforce Administrator

2 weeks ago


Toronto, Canada Pyramid Consulting, Inc Full time

Immediate need for a talented Lead Salesforce Administrator. This is a 06 - 12+ Months contract opportunity with long-term potential and is located in Toronto, ON (Remote). Please review the job description below and contact me ASAP if you are interested. ​

Job ID: 24-21337​

Pay Range: CAD$55 - CAD$60/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

  • ​Configure, customize, and maintain our Salesforce instance to align with evolving business needs.
  • Collaborate with stakeholders to gather requirements, design solutions, and implement changes on the Salesforce platform.
  • Demonstrate expertise in Sales force Service Cloud and Health Cloud, implementing and
  • integrating SF platforms' out-of-the-box utilities/applications.
  • Customize and configure Salesforce platforms to suit unique workflows, processes, and data

models, integrating with external applications as needed.

  • Design and implement automation such as flows, approval processes, and triggers to streamline operations and boost efficiency.
  • Develop custom reports, dashboards, and visualizations to provide valuable insights for data [1] driven decision-making.
  • Manage user profiles, roles, permissions, and security settings to ensure data integrity and

compliance with company policies.

  • Create and maintain custom objects, fields, formulas, workflows, validation rules, and process builder flows to automate business processes.
  • Provide user support, training, and documentation to enhance user productivity on the Salesforce platform.
  • Monitor system performance, troubleshoot issues, and implement solutions to optimize

performance and scalability.

  • Stay updated with Salesforce platform updates, releases, and best practices, making

recommendations for enhancements and improvements.

  • Collaborate with cross-functional teams, including sales, marketing


Key Requirements and Technology Experience:

  • ​A minimum of 10 years of hands-on experience as a Salesforce Administrator, with a deep
  • understanding of Salesforce platform capabilities, especially SF Service Cloud and Health Cloud.
  • Possession of Salesforce Administrator certification (e.g., Salesforce Certified Administrator) is

mandatory.

  • Proficiency in Salesforce configuration and customization, including the creation of custom objects, fields, workflows, and reports.
  • Strong analytical skills to comprehend complex business requirements and translate them into

efficient Salesforce solutions.

  • Excellent communication and interpersonal skills, essential for interacting with users across all organizational levels.

Our client is a leading IT organization and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. ​

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.​



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