Dynamics 365 (CE/CRM) Solutions Architect
3 weeks ago
About Cambay Solutions: Cambay is a Microsoft Partner IT firm delivering the Microsoft Three Cloud Strategy; Microsoft 365, Microsoft Dynamics 365, Microsoft Azure by providing Managed Delivery, Infrastructure, Engineering & Workforce global High-Performance services around the Microsoft stack to provide innovative transformative customer experience programs to achieve business outcomes, goals & objectivesRole OverviewThe Dynamics 365 Customer Engagement (CE/CRM) Functional Solutions Architect is responsible for leading the design and delivery of innovative business solutions leveraging Microsoft Dynamics 365 CE and Power Platform. The architect collaborates with business stakeholders, technical teams, and project managers to define solution strategies, translate business requirements into system functionality, and ensure the successful implementation of end-to-end Dynamics CE solutions.Key Responsibilities• Solution Design & Architecture• Lead the functional design of Dynamics 365 CE solutions, ensuring scalability, performance, and alignment with business objectives.• Translate complex business requirements into detailed functional and technical designs.• Define integration strategies with other Microsoft and third-party systems (e.g., ERP, Azure services, SharePoint, Power BI).• Consulting & Stakeholder Management• Engage with clients to understand business challenges, define roadmaps, and propose Dynamics CE-based solutions.• Conduct workshops, requirement-gathering sessions, and fit-gap analyses.• Serve as a trusted advisor on Dynamics 365 CE, Power Platform (Power Apps, Power Automate, Power Pages), and related Microsoft technologies.• Implementation & Governance• Oversee and guide implementation teams through configuration, customization, and data migration.• Define governance standards, solution documentation, and quality assurance processes.• Ensure compliance with Microsoft best practices and enterprise security policies.• Technical Leadership• Collaborate with technical architects and developers to ensure functional and technical alignment.• Review solution architecture for performance optimization, maintainability, and scalability.• Mentor consultants and functional analysts in Dynamics 365 CE capabilities and project methodologies.Required Skills & Experience• 10+ years of experience in CRM/CE implementation projects, with at least 5+ years in Dynamics 365 CE (Sales, Customer Service, Field Service, Marketing, etc.).• Proven experience in solution architecture, business process mapping, and requirement analysis.• Strong understanding of Microsoft Power Platform, Dataverse, and Azure integration patterns.• Experience in Fit-Gap analysis, Functional Design Documents (FDDs), and Solution Blueprinting.• Hands-on experience with Dynamics 365 customization and configuration, including forms, entities, workflows, and business rules.• Familiarity with DevOps practices, Agile/Scrum methodologies, and CI/CD pipelines for Dynamics projects.• Excellent communication, documentation, and stakeholder management skills.• Microsoft Certifications preferred:• MB-210: Microsoft Dynamics 365 Sales Functional Consultant• MB-220: Dynamics 365 Marketing Functional Consultant• MB-230: Dynamics 365 Customer Service Functional Consultant• MB-600: Microsoft Certified: Power Apps + Dynamics 365 Solution Architect Expert
-
Dynamics 365 (CE/CRM) Solutions Architect
3 weeks ago
, , Canada Cambay Solutions Full timeDynamics 365 (CE/CRM) Solutions Architect Direct message the job poster from Cambay Solutions About Cambay Solutions Cambay is a Microsoft Partner IT firm delivering the Microsoft Three Cloud Strategy; Microsoft 365, Microsoft Dynamics 365, Microsoft Azure by providing Managed Delivery, Infrastructure, Engineering & Workforce global High-Performance services...
-
Dynamics 365 (CE/CRM) Solutions Architect
3 weeks ago
Canada Cambay Solutions Full timeAbout Cambay Solutions: Cambay is a Microsoft Partner IT firm delivering the Microsoft Three Cloud Strategy; Microsoft 365, Microsoft Dynamics 365, Microsoft Azure by providing Managed Delivery, Infrastructure, Engineering & Workforce global High-Performance services around the Microsoft stack to provide innovative transformative customer experience programs...
-
Dynamics 365 (CE/CRM) Solutions Architect
3 weeks ago
Canada Cambay Solutions Full timeAbout Cambay Solutions: Cambay is a Microsoft Partner IT firm delivering the Microsoft Three Cloud Strategy; Microsoft 365, Microsoft Dynamics 365, Microsoft Azure by providing Managed Delivery, Infrastructure, Engineering & Workforce global High-Performance services around the Microsoft stack to provide innovative transformative customer experience programs...
-
Dynamics 365 (CE/CRM) Solutions Architect
3 weeks ago
Canada Cambay Solutions Full timeAbout Cambay Solutions: Cambay is a Microsoft Partner IT firm delivering the Microsoft Three Cloud Strategy; Microsoft 365, Microsoft Dynamics 365, Microsoft Azure by providing Managed Delivery, Infrastructure, Engineering & Workforce global High-Performance services around the Microsoft stack to provide innovative transformative customer experience programs...
-
Dynamics 365 (CE/CRM) Solutions Architect
3 weeks ago
Canada Cambay Solutions Full timeAbout Cambay Solutions: Cambay is a Microsoft Partner IT firm delivering the Microsoft Three Cloud Strategy; Microsoft 365, Microsoft Dynamics 365, Microsoft Azure by providing Managed Delivery, Infrastructure, Engineering & Workforce global High-Performance services around the Microsoft stack to provide innovative transformative customer experience programs...
-
Dynamics 365 (CE/CRM) Solutions Architect
2 weeks ago
Canada Cambay Solutions Full timeAbout Cambay Solutions: Cambay is a Microsoft Partner IT firm delivering the Microsoft Three Cloud Strategy; Microsoft 365, Microsoft Dynamics 365, Microsoft Azure by providing Managed Delivery, Infrastructure, Engineering & Workforce global High-Performance services around the Microsoft stack to provide innovative transformative customer experience programs...
-
Dynamics 365 (CE/CRM) Solutions Architect
3 weeks ago
New Canada, NS Cambay Solutions Full timeAbout Cambay Solutions: Cambay is a Microsoft Partner IT firm delivering the Microsoft Three Cloud Strategy; Microsoft 365, Microsoft Dynamics 365, Microsoft Azure by providing Managed Delivery, Infrastructure, Engineering & Workforce global High-Performance services around the Microsoft stack to provide innovative transformative customer experience programs...
-
Dynamics 365 CE/CRM Solutions Architect
3 weeks ago
, , Canada Cambay Solutions Full timeA leading IT service provider in Canada is seeking a Dynamics 365 Solutions Architect. The position requires extensive experience in CRM/CE with a focus on Dynamics 365 CE. Responsibilities include leading design and implementation of solutions while mentoring teams and collaborating with stakeholders. This full-time position is for mid-senior level...
-
Solution Architect
2 weeks ago
Canada Hays Full timeJOB TITLE: 365 CRM (Sales & Service) Solution Architect Contract Duration : 3 Months Location : Remote (Canada) Summary (brief description of the role) As a Dynamics 365 CRM (Sales & Service) Solution Architect, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution Role Deliverables (list the...
-
Solution Architect
2 weeks ago
Canada Hays Full timeJOB TITLE: 365 CRM (Sales & Service) Solution Architect Contract Duration : 3 Months Location : Remote (Canada) Summary (brief description of the role) As a Dynamics 365 CRM (Sales & Service) Solution Architect, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution Role Deliverables...
