Dynamics 365 (CE/CRM) Solutions Architect
4 weeks ago
Dynamics 365 (CE/CRM) Solutions Architect Direct message the job poster from Cambay Solutions About Cambay Solutions Cambay is a Microsoft Partner IT firm delivering the Microsoft Three Cloud Strategy; Microsoft 365, Microsoft Dynamics 365, Microsoft Azure by providing Managed Delivery, Infrastructure, Engineering & Workforce global High-Performance services around the Microsoft stack to provide innovative transformative customer experience programs to achieve business outcomes, goals & objectives Role Overview The Dynamics 365 Customer Engagement (CE/CRM) Functional Solutions Architect is responsible for leading the design and delivery of innovative business solutions leveraging Microsoft Dynamics 365 CE and Power Platform. The architect collaborates with business stakeholders, technical teams, and project managers to define solution strategies, translate business requirements into system functionality, and ensure the successful implementation of end-to-end Dynamics CE solutions. Key Responsibilities Lead the functional design of Dynamics 365 CE solutions, ensuring scalability, performance, and alignment with business objectives. Translate complex business requirements into detailed functional and technical designs. Define integration strategies with other Microsoft and third-party systems (e.g., ERP, Azure services, SharePoint, Power BI). Engage with clients to understand business challenges, define roadmaps, and propose Dynamics CE-based solutions. Conduct workshops, requirement-gathering sessions, and fit-gap analyses. Serve as a trusted advisor on Dynamics 365 CE, Power Platform (Power Apps, Power Automate, Power Pages), and related Microsoft technologies. Oversee and guide implementation teams through configuration, customization, and data migration. Define governance standards, solution documentation, and quality assurance processes. Ensure compliance with Microsoft best practices and enterprise security policies. Collaborate with technical architects and developers to ensure functional and technical alignment. Review solution architecture for performance optimization, maintainability, and scalability. Mentor consultants and functional analysts in Dynamics 365 CE capabilities and project methodologies. Required Skills & Experience 10+ years of experience in CRM/CE implementation projects, with at least 5+ years in Dynamics 365 CE (Sales, Customer Service, Field Service, Marketing, etc.). Proven experience in solution architecture, business process mapping, and requirement analysis. Strong understanding of Microsoft Power Platform, Dataverse, and Azure integration patterns. Experience in Fit-Gap analysis, Functional Design Documents (FDDs), and Solution Blueprinting. Hands‑on experience with Dynamics 365 customization and configuration, including forms, entities, workflows, and business rules. Familiarity with DevOps practices, Agile/Scrum methodologies, and CI/CD pipelines for Dynamics projects. Excellent communication, documentation, and stakeholder management skills. MB-230: Dynamics 365 Customer Service Functional Consultant. Seniority level Mid‑Senior level Employment type Full‑time Job function Information Technology and Consulting Industries: IT Services and IT Consulting Referrals increase your chances of interviewing at Cambay Solutions by 2x #J-18808-Ljbffr
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Dynamics 365 CE/CRM Solutions Architect
4 weeks ago
, , Canada Cambay Solutions Full timeA leading IT service provider in Canada is seeking a Dynamics 365 Solutions Architect. The position requires extensive experience in CRM/CE with a focus on Dynamics 365 CE. Responsibilities include leading design and implementation of solutions while mentoring teams and collaborating with stakeholders. This full-time position is for mid-senior level...
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Microsoft Dynamics 365 CRM
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, , Canada VeriPark Full timeMicrosoft Dynamics 365 CRM / CE Technical Join to apply for the Microsoft Dynamics 365 CRM / CE Technical role at VeriPark Get AI-powered advice on this job and more exclusive features. We enable financial institutions to become digital leaders. As a professional team of global scale, we work with best clients for great and exciting projects, in an...
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, , Canada Jobgether Full timeA leading recruitment partner is seeking a Solution Architect in Canada to design and implement effective technical solutions. Candidates should have at least 8 years of experience with Dynamics 365 CRM and Azure, along with a relevant degree and certifications. This role offers flexible working hours, professional development opportunities, and a...
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, BC, Canada NTT DATA, Inc. Full timeA leading technology services provider is seeking an experienced MS Dynamics CRM Senior Technical Consultant to work remotely in British Columbia, Canada. The ideal candidate will design and implement customizations and integrations within Microsoft Dynamics 365 Customer Engagement and Azure-based services, collaborating closely with architects and business...
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Canada Creek Partners In Performance International Pty Ltd Full timeA global consultancy firm seeks a Solution Architect to design impactful technical solutions that align with client needs. The role involves gathering technical requirements, developing solution designs, and guiding the development teams in effective implementation. A minimum of 8 years' experience with Dynamics 365 CRM and Azure, as well as relevant...
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Canada Creek Partners In Performance International Pty Ltd Full timeA global consultancy firm seeks a Solution Architect to design impactful technical solutions that align with client needs. The role involves gathering technical requirements, developing solution designs, and guiding the development teams in effective implementation. A minimum of 8 years' experience with Dynamics 365 CRM and Azure, as well as relevant...
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Canada Creek Partners In Performance International Pty Ltd Full timeA global consultancy firm seeks a Solution Architect to design impactful technical solutions that align with client needs. The role involves gathering technical requirements, developing solution designs, and guiding the development teams in effective implementation. A minimum of 8 years' experience with Dynamics 365 CRM and Azure, as well as relevant...
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Dynamics 365 Customer Service
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, , Canada New Value Solutions Full timeDynamics 365 Customer Service - Solution Architect (ID#5235) The Solution Architect is accountable for the end-to-end architecture and functional design of the Microsoft Dynamics 365 Customer Service and Omnichannel (Contact Center) solution. This role ensures alignment between business requirements, contact center best practices, Microsoft platform...
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, , Canada New Value Solutions Full timeA technology consulting firm in Canada is seeking a Dynamics 365 Customer Service Solution Architect. This contract role involves owning the architecture and functional design for Microsoft Dynamics 365 solutions, ensuring alignment with business needs and best practices. Candidates should have over 7 years of experience with Dynamics 365, especially in...
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2 weeks ago
, NS, Canada Mariner Innovations Inc. Full timeWHO WE ARE Mariner innovates always and everywhere, turning novel ideas into practical solutions. From products and services to venture creation, we build better futures powered by people. Our purpose has always been to be a great, everlasting technology company for those who make an impact - elevating people, data, and technology in the best way to solve...
