E-Commerce Sales Coordinator
6 days ago
Job summary
Reporting to the National Sales Director, the E-Commerce Sales Coordinator is responsible for developing, communicating and maintaining the information of the Online website of Canadian retailers.
Primary responsibilities
- Manage interface with Retailer by uploading templates and helping with website requirement.
- Develop, implement and measure the success of Marketplace strategies as they pertain to the overall goals and objectives of the business.
- Publish products across various online Canadian retailer websites and e-commerce websites.
- Maintain websites information – ensure product submissions and product page listings are accurate, up to date and meet ongoing specifications
- Maintain data accuracy and quality control
- Identify, track and resolve technical tasks on the project
- Execute data validation scripts
- Maintain task documentation
- Serve as the subject matter expert for tools utilized by our clients’ marketplaces.
- Manage relationships to achieve pre-determined Marketplace goals.
- Build up retention, community and maximizing customer value.
- Build and optimize high-performing product listings through enhanced/A+ content, company promotions, on site advertising and other effective vehicles.
- Monitor, analyze and form conclusions based on key performance indicators and take appropriate action when course correction is required.
- Review and approve account financials including the identification and resolution of discrepancies.
- Develop and implement processes and procedures that effectively manage Marketplace operations.
- Work closely with customer service to mitigate any customer issues that may arise in the fulfillment of Marketplace demand.
- Manage and scale continually growing monthly budgets.
- Track and optimize performance, with a focus on scale and testing across the audience, channel, and messaging variables.
- Have a strong POV on Paid search opportunities and make data-driven recommendations on new approaches, ad campaigns, or technical enhancements.
- Partner with creative to ideate and launch new ads that stay within our brand guidelines but will drive engagement and purchases.
- Develop strategies on copy and landing pages to increase conversion.
- Partner closely with cross-functional teams to execute full-funnel campaigns in support of awareness, consideration, conversion, and pipeline.
- Recommend and execute strategies for keyword opportunities, campaign structuring and targeting.
The Ideal Candidate:
- Entrepreneurial by nature
- Self-motivated and able to work independently as well as part of a team in a fast-paced environment with changing priorities.
- Strong analytical skills to guide business strategy decisions.
- 1-3 years of E-commerce experience
- Demonstrated understanding of web technologies, browsers, analytics, reporting, content management systems and processes
- Strong project management skills
- Bachelor’s degree or equivalent experience
- Bilingual (French & Advanced English since you’ll be working with customer located outside of Quebec)
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