Bilingual Volunteer Coordinator #12766

4 weeks ago

Toronto, Canada Options Consulting Solutions Full time

BILINGUAL VOLUNTEER COORDINATOR

FULL-TIME

DOWNTOWN TORONTO


Are you skilled in project management and coordination?

Do you enjoy working with people and ensuring stakeholders have a positive experience?

Are you eager to play an integral role in a busy environment that offers growth experiences?



The Company

Our client is a national association that provides their members with opportunities to enhance their expertise within their field through training and professional development. With a variety of events throughout the year, they’re looking for someone who has a passion for event coordination to join the team. If you are engaging, highly organized, and dynamic, this is a great opportunity to further your career


Company Perks and Rewards

  • Competitive compensation
  • Great health and benefits package
  • Hybrid work model (3 days in office)
  • Career development and learning opportunities
  • Smart, collaborative, and innovative team
  • And more


The Job

Reporting to the Director of Corporate Development and Events Management, you are instrumental to the successful volunteer experience and ensuring they are equipped to excel. You will:


  • Act as the main contact for all volunteers.
  • Manage volunteer records including documents and information.
  • Review and update volunteer policies and procedures and the Volunteer Handbook.
  • Identify and mitigate risks through effective strategies using available resources.
  • Prepare statistical reports on volunteer resources.
  • Ensure manager evaluation of volunteers is completed.
  • Participate in volunteer recruitment, coordinate positions, and track placements.
  • Manage and review position descriptions and templates.
  • Schedule and track volunteer onboarding and training.
  • Support the Volunteer Equity, Diversity, and Inclusion committee meetings with notetaking, agendas, etc.
  • Provide general administrative support including phone and email communications.
  • Monitor volunteer performance, identifying success and areas for improvement.
  • Ensure volunteers receive feedback on performance and corrective actions initiated and completed.
  • Recognize volunteer accomplishments, developing and implementing processes for appreciation.
  • Other duties as assigned.




What you bring to the job

You are engaging, collaborative, and dedicated to creating positive experiences. You thrive in a dynamic environment and enjoy opportunities for further learning and development. You also have:


  • Fluency at a native or bilingual level in English AND French.
  • A diploma or degree, ideally in administration, project management, or another relevant program.
  • Certification in Volunteer Administration (CVA) would be an asset.
  • At least 2 years of experience in a similar role (volunteer/stakeholder coordination or administration).
  • Experience in a non-profit setting in a similar role is preferred.
  • Strong knowledge of volunteer/stakeholder management processes and procedures.
  • Sound knowledge and experience with MS Office/MS365 as well as CRM systems.
  • High degree of professionalism and diplomacy.
  • Effective time management and organization skills.
  • Great interpersonal and communication skills.


Qualified job seekers are asked to apply with attention to Rhiannon Bodman. Reference #12766


I really look forward to hearing from you, but please understand that I will only be contacting those that are applicable for the role


Options Consulting Solutions is an equal opportunity employer and welcomes applications from all individuals. Applicants selected for an in-person interview will be asked whether specific accommodations are needed to support a personal disability.


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