Operations Coordinator

2 days ago


montréal saint laurent, Canada Thomson Tremblay inc. Full time

Our well-established client is looking for a candidate to fill an Operations Coordinator position. This is a full-time temporary contract for an undetermined duration starting as soon as possible.

If you are a professional passionate about coordinating operations, optimizing business processes, and maintaining strong internal controls, we encourage you to apply for the position of Operations Coordinator. Join their team and play a vital role in maintaining financial integrity within their organization's inventory management processes.


Hours
: Monday to Friday – Hybrid position - Flexible work schedule to do virtual meetings with different regions of the world.

Salary: 22$ to 26,5$ per hour, according to experience

Localization: Saint-Laurent, QC – Parking on site

Duties and Responsibilities:

  • Assist with Inventory Control help desk issues to resolve identified inventory issues and discrepancies.
  • Process all orders to send to the distribution facility
  • Verify inventory availabilities
  • Deal with logistics: routing orders via EDI or Retailer portals
  • Pro-actively open-order files by account indicating current routing issues & actions/EDC dates
  • Weekly review of results with Sales teams
  • Actively work to achieve on-time delivery metrics (OTIF)
  • Escalate issues and identify solutions
  • Research compliance related deductions/errors and participate in cross-functional efforts to implement corrective actions
  • Assist in the review and research of all disputes rejected claims to determine next steps


Attributes and Skills:

  • Detail oriented, analytical, and highly organized with proven ability to work quickly and deliver accurate and actionable information.
  • Strong attention to detail and accuracy
  • Ability to work autonomously
  • Excel skills - intermediate level
  • Strong problem solving and analytical skills
  • Ability to work well under pressure in a fast-paced environment
  • Well organized and able to multi-task
  • Strong communication skills
  • Ability to work well within a team environment
  • Focused on the outcome for the team and company

Education and Experience:

  • Bachelor’s degree, preferably in Commerce or a related field (or equivalent experience)
  • Fluently bilingual English and French
  • 2+ years of experience in a customer service or account management role
  • 2+ Years of experience with Retail Majors in a B2B capacity
  • As this position requires frequent interactions with international partners, the English language will be used daily at an advanced level.


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