Doorman Position at Humaniti Montreal
2 weeks ago
We are looking for a customer service-oriented doorman to be the ambassador and main point of contact for our property in downtown Montreal. We are looking to fill a full-time position for night shifts, from 11 p.m. to 7 a.m.
POSITION DESCRIPTION:
Are you bilingual and would you like to have an hourly salary of $19.67?
The ideal candidate will be friendly, courteous, warm, caring and comfortable with people of all age groups.
- Ensure policies and procedures for first class service are followed
- Welcome residents, guests and those directed to the complex
- Interact with all tenants and guests in a pleasant and professional manner
- Answer the phone and handle calls
- Receive maintenance complaints from tenants and note them in the appropriate register
- Receive and process incoming deliveries, shipments, mail and packages
- Ensure that the main entrance and workstation are always clean and tidy
- Report any problem to the administration
- Intervene in the event of an incident (noise, safety, accident, etc.)
- Perform other tasks as assigned to you
ROLE AND GENERAL RESPONSIBILITIES:
- Analyze client needs
- Ensure adequate communication between staff on different shifts
- Greet visitors
- Interact with your colleagues in response to client requests
- Manage customer inquiries
- Note and following up on all residents' requests
- Provide a high level of customer service
- A good working knowledge of French and English, both oral and written
- 1 year of relevant experience will be considered an important asset
- Vacation
- Consistent schedule
- Indoor parking
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