Doorman Position at Humaniti Montreal

2 weeks ago

Montreal, Canada COGIR Immobilier Full time

We are looking for a customer service-oriented doorman to be the ambassador and main point of contact for our property in downtown Montreal. We are looking to fill a full-time position Monday to Friday.


POSITION DESCRIPTION:

Are you bilingual and would you like to have an hourly salary of $18.67?
The ideal candidate will be friendly, courteous, warm, caring and comfortable with people of all age groups.

- ensure policies and procedures for first class service are followed
- welcome residents, guests and those directed to the complex
- interact with all tenants and guests in a pleasant and professional manner
- answer the phone and handle calls
- Receive maintenance complaints from tenants and note them in the appropriate register
- receive and process incoming deliveries, shipments, mail and packages
ensure that the main entrance and workstation are always clean and tidy
- report any problem to the administration
- Intervene in the event of an incident (noise, safety, accident, etc.)
- carry out other tasks assigned to you


ROLE AND GENERAL RESPONSIBILITIES:
  • Analyze client needs
  • Ensure adequate communication between staff on different shifts
  • Greet visitors
  • Interact with your colleagues in response to client requests
  • Manage customer inquiries
  • Note and following up on all residents' requests
  • Provide a high level of customer service
EXPERIENCE AND QUALIFICATIONS:
  • A good working knowledge of French and English, both oral and written
  • 1 year of relevant experience will be considered an important asset
BENEFITS:
  • Nightly Premium applicable at $1/hour
  • Uniform provided
  • Vacation
  • Consistent schedule
  • Indoor parking
JOB STATUS: Permanent: Full Time JOB SCHEDULE: Multiple schedules available

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