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Student Services Officer

3 months ago

Hamilton, Canada Columbia International College Full time
Founded in 1979, Columbia International College (CIC) is the largest boarding high school in Canada. During our 44 years of history, parents from over 120 countries have placed their children in CIC’ care.

CIC offers the Total Care Education System to support students to achieve their goal of getting into a post-secondary institution of their choice. Our Total Care Education provides services that can support international students to meet their Academic, Social, Emotional and Physical needs.

The Student Services Officer reports directly to the Student Services Manager and is responsible for representing Columbia International College with students, parents and agents.

Responsibilities include, but are not limited to:

Act as a point of contact for students, parents, agents and school

Co-ordinate communications between students, parents, agents and school

Provide assistance and advice to students on learning and culture adaptation

Assist with event planning and implantation for various events throughout the year (placement tests, orientation, open house, delegation visits, graduation ceremony etc.)

Conduct in-person or virtual campus tours

Assist with marketing activities

Assist in the planning, promotion, coordination, and implementation of the Summer Camp or Short-Term programs

Liaise with third party vendors when necessary

Other duties to be assigned by the Student Services Manager

Qualifications:

Bachelor's degree

Experience in Canadian education system

Excellent Mandarin/Cantonese communication skills (required)

Excellent English communication skills (oral and written)

Proficiency in MS applications (Word, Excel, PowerPoint, etc.)

Proficiency in a second language is an asset

Hours of Work:

· Regular business hours

· Occasional weekends and evenings

· Required flexibility with scheduling

Columbia International College is committed to workplace diversity and provides accommodations, whenever possible, to applicants and employees with disabilities throughout our hiring and employment process. If you require an accommodation, please contact the Human Resources Department.