Dispatcher

3 weeks ago


SaintLaurent, Canada Transport Loyal Express Full time

Intermodal Dispatcher
The Intermodal Dispatcher will be responsible for working directly with drivers to assign loads, dispatch, and track / trace cargo.

Job Type: Full-time (Overnight shift)

Responsibilities:

  • Dispatch drivers and monitor equipment status to ensure pickup and delivery standards and other customer requirements are met.
  • Communicate to driver (pick-up and delivery standards), shipper and consignee locations and any special customer requests.
  • Monitor driver location status and provide help and assistance as necessary to protect pick-up and delivery standards.
  • Prioritize the assignment of equipment to customers.
  • Manage the productivity and profitability of the Intermodal fleet by monitoring equipment availability and managing costs.
  • Ensure solid understanding of Transport Canada and Compliance matters, providing help and information as necessary to ensure the driver stays qualified and available for dispatch.
  • Address and resolve problems with shipments in transit in a timely manner.

Experience:

  • Ability to Dispatch 25+ Drivers in Fast Paced Environment
  • Knowledge of pick-ups & deliveries out of QC/ON.
  • Knowledge of pick-ups & deliveries from QC Rail Yards
  • Strong Computer Skills to Check Availability; Return of Empties; Communicate with clients.
  • Strong Organizational Skills to adapt as to what the day brings and maintain control jobs at hand.
  • Strong communicator with drivers and team player with coworkers
  • Knowledge of Drayage Regulations.
  • 5 years of previous dispatching experience (Required).
  • Bilingual in French and English to facilitate communication with drivers (giving directions, etc.) and our clients.

  • Knowledge of MS Office Suite (Intermediate Excel and Word skills)
  • Strong communication skills in French and English, both spoken and written
  • Good organizational and time management skills
  • Team player
  • Autonomous and dynamic
  • Excellent problem-solving skills

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