tier 1 - technical support representative

We don’t just build networks, we build communities. From our roots in Liberty Village to our growing footprint across Toronto, Montreal, and Vancouver, Beanfield has spent 35+ years connecting people through a robust, independently owned fibre‑optic network. With 500+ employees and an entrepreneurial mindset, we move fast, think creatively, and stay...

Support Teladoc Health patients and members through inbound calls, emails, and chats. Use empathy and clear telephonic communication in a call center environment.This Tier 1 Patient and Member Support Representative addresses inquiries, resolves issues, coordinates queues, and provides information about Teladoc Health services. The role requires strong...

Burnaby, BC, Canada | Posted on 10/26/2023Are you passionate about technology, self-motivated and energetic? Do you like to provide top-notch customer service? If the answer is YES, we have a job for you!We are a software-as-a-service provider and have over a thousand B2B customers in North America and worldwide. We are growing fast and looking for a new...

Burnaby, BC, Canada | Posted on 10/26/2023Are you passionate about technology, self-motivated and energetic? Do you like to provide top-notch customer service? If the answer is YES, we have a job for you!We are a software-as-a-service provider and have over a thousand B2B customers in North America and worldwide. We are growing fast and looking for a new...

Support Teladoc Health patients and members through inbound calls, emails, and chats. Use empathy and clear telephonic communication in a call center environment.This Tier 1 Patient and Member Support Representative addresses inquiries, resolves issues, coordinates queues, and provides information about Teladoc Health services. The role requires strong...

Who we areOSCAR Pro, a leading Electronic Medical Records (EMR) platform in Canada, is part of the WELL Health Technologies family. Initially developed by McMaster University’s Department of Family Medicine, OSCAR Pro was built on a foundation of collaboration to improve healthcare delivery and patient outcomes. We have integrated innovations from various...

Location: Full-Time Onsite | Denver, CO Headquarters Compensation: $70,000 - $85,000 / year Position Overview The Tier 3 Technical Support Specialist is our final escalation point before Engineering, owning the most complex customer issues and leading the team on diagnosis, queue management, and root cause.Why This Team Our support team is hard-working and...

Direct message the job poster from BrunelRecruitment Consultant, Pharmaceutical & Medical Device at BrunelIntroductionWe are currently supporting our client who is a leader in manufacturing commercial ovens used throughout North America. The role of the Technical Support Representative is to provide technical assistance to service providers through...

OverviewProgressive Technology is seeking a proactive and customer-focused Remote Weekend Tech Support Specialist (Tier 1) to provide first-line technical assistance for our Software-as-a-Service (SaaS) platforms. This role is ideal for individuals who enjoy solving technical problems, supporting customers, and working in a fast-paced digital environment.As...

Who we are OSCAR Pro, a leading Electronic Medical Records (EMR) platform in Canada, is part of the WELL Health Technologies family. Initially developed by McMaster University’s Department of Family Medicine, OSCAR Pro was built on a foundation of collaboration to improve healthcare delivery and patient outcomes. We have integrated innovations from various...

Burnaby, BC, Canada | Posted on 10/26/2023 Are you passionate about technology, self-motivated and energetic? Do you like to provide top-notch customer service? If the answer is YES, we have a job for you! We are a software-as-a-service provider and have over a thousand B2B customers in North America and worldwide. We are growing fast and looking for a new...

Burnaby, BC, Canada | Posted on 10/26/2023 Are you passionate about technology, self-motivated and energetic? Do you like to provide top-notch customer service? If the answer is YES, we have a job for you! We are a software-as-a-service provider and have over a thousand B2B customers in North America and worldwide. We are growing fast and looking for a new...

Get AI-powered advice on this job and more exclusive features.Direct message the job poster from AkkodisAkkodis is seeking a JAMF Admin (macOS Environment) for a contract position with a client in Scarborough, ON and is ideally looking for experience with Data at Rest Encryption Program and strong proficiency in Python Automation and MSSQL, as well as strong...

Support DES customers through Level 1 troubleshooting while applying electrical knowledge in a hybrid position based in Richmond or Langley, BC. Handle technical inquiries across energy storage applications.As a Junior Technical Support Representative, you will create and triage HubSpot tickets for customers, installers, distributors, and Authorized Service...

Support DES customers through Level 1 troubleshooting while applying electrical knowledge in a hybrid position based in Richmond or Langley, BC. Handle technical inquiries across energy storage applications.As a Junior Technical Support Representative, you will create and triage HubSpot tickets for customers, installers, distributors, and Authorized Service...

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and...

Monitor customer networks and respond to alerts as a Tier 1 NOC Analyst supporting infrastructure availability, performance, and reliability. Participate in a 24x7 shift rotation, including possible evening, weekend, and holiday coverage.Reporting to the NOC Manager, you provide first-point monitoring, incident response, and operational support. The work...

Monitor enterprise networks and troubleshoot incidents as a Tier 1 NOC Analyst in Winnipeg with Exchange Technology Services. Support customer infrastructure across Canada and the US.Reporting to the NOC Manager, this analyst provides first-line monitoring, incident response, and operational support. The work includes LogicMonitor, TCP/IP networking, routing...

Monitor enterprise networks and troubleshoot incidents as a Tier 1 NOC Analyst in Winnipeg with Exchange Technology Services. Support customer infrastructure across Canada and the US.Reporting to the NOC Manager, this analyst provides first-line monitoring, incident response, and operational support. The work includes LogicMonitor, TCP/IP networking, routing...

Who We AreAt Giant Tiger, our mission is simple: help Canadians save more every day. We’re a Canadian institution rooted in our communities and built on 60+ years of success. As part of our store support team, your work directly impacts stores across the country and drives the value that our customers see on the shelves. We’re looking for people who are...