ticket processing jobs in Toronto

About the Role:Working within a managed services (MSP) environment, you will own the day-to-day service relationship across multiple clients and properties. You will be accountable for the full service lifecycle, from tickets and escalations through to SLA performance and reporting, working closely with internal technical teams and external vendors to keep...

samdesk is seeking a passionate Product & Technical Support Lead to build the support function from the ground up. You will implement a ticket taxonomy, triage process, and a scalable help centre while staying close to product and alert quality.You’ll own monthly reporting tying support signals to product priorities and drive a global support program from...

Must assure product and process quality at all times. Responsible for compliance with environmental, health and safety requirements, and manufacturing procedures. Ability to perform all duties in qualified areas of a Sr. Chemical Operator when assigned. Responsible for following manufacturing instructions to perform production and shipping related duties to...

Desktop Support Specialist Toronto – Hybrid (Need local) 6+ months Contract Key Responsibilities: Image and deploy Windows laptops and desktops using Microsoft SCCM and Intune. Provide configuration, support, and maintenance of macOS devices across the organization. Execute and track Joiner, Mover, Leaver (JML) processes, including user account...

DescriptionHi! I'm Donna, the Support Lead at Modash.I'm looking for a Customer Support Specialist to join our team. Here's a little background, examples of the things that you'll work on, and things you probably want to know.Background & reason for hiringSupport at Modash isn’t just answering tickets. It’s how we deliver the best customer experience in...

Information Security Analyst Location: Toronto, ON Onsite Flexibility: Hybrid — 2 days in office, 3 days work from home (with potential to move to 4 days in office) Contract Details - Position Type: Contract - Contract Duration: 3 months (with potential for extension based on business needs and performance) - Pay Rate: C$45.00–C$52.00 / Hour...

About Beanfield We don’t just build networks, we build communities. From our roots in Liberty Village to our growing footprint across Toronto, Montreal, and Vancouver, Beanfield has spent 35+ years connecting people through a robust, independently owned fibre-optic network. With 500+ employees and an entrepreneurial mindset, we move fast, think...

Elevate your career as a Remote Senior Business Growth Partner with Greatness Within Consulting. Leverage your experience in sales and relationship-building for performance-based compensation while working flexibly. This role offers experienced professionals the chance to engage in a self-directed, high-ticket sales environment. You will connect with...

Job Title: Systems Analyst - Technical Support Career Level: Level 06 Reporting To: Manager, Technical Support Location: GTA, Ottawa or Vancouver Job Description Summary We are seeking a highly skilled and technically proficient System Analyst – Technical Support to join our Technical support team. This pivotal role acts as the first line of technical...

Who We Are Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives. Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals,...

9 Story Media / Brown Bag Films is a leading creator, producer and distributor of award-winning animated and live action content for audiences around the world. At Brown Bag Films, our motto is simple: “We Love Animation™.” And we mean it - we put our artists at the heart of everything we do. As one of the most creatively driven animation studios, we...

Customer Support Operations Manager Location: Scarborough, ON Job Type: Full-Time, Permanent Salary: $75,000–$90,000 per year, depending on experience Schedule: Monday–Friday Travel: No regular travel required; possible bi-annual trips to Las Vegas About the Role Are you aCall Centre Manager or Customer Support Manager who enjoys building strong...

GlobeStar Systems is a leader in integrated clinical communication. Our cornerstone product, Connexall®, is an award-winning Enterprise grade IoT (Internet of Things) platform, purpose built for the healthcare industry. Connexall® is a sophisticated and customizable end-to-end integration and communication platform that helps its customers improve clinical...

The Royal Conservatory is one of the largest and most respected music education institutions in the world, providing the definitive standard of excellence in curriculum design, assessment, performance training, teacher certification and arts-based social programs.Whether at our schools, at Koerner Hall or within our corporate administration, please see the...

Interim Head of Paid Marketing About the Company Well-regarded marriage coaching company Industry Professional Training & Coaching Type Privately Held Employees 51-200 About the Role The Company is seeking a Head of Paid Marketing to lead a significant marketing turnaround and take full ownership of paid client acquisition. The successful candidate...

We don’t just build networks, we build communities. From our roots in Liberty Village to our growing footprint across Toronto, Montreal, and Vancouver, Beanfield has spent 35+ years connecting people through a robust, independently owned fibre-optic network. With 500+ employees and an entrepreneurial mindset, we move fast, think creatively, and stay...

TekStaff's Client has a current vacancy for an IT Security Analyst Pay Rate Range: $43 -$53 Job Description This is a 8 month contract located in Scarborough, ON/ Hybrid (2 days in the office. Subject to change). Daily Activities You thrive in fast paced environments where time-sensitive risk evaluations are critical. You enjoy performing manual analysis...

This posting is not for an immediate vacancy. We are accepting applications for future opportunities. DESCRIPTION: All FOH positions are expected to report to work as indicated on the work schedule, be in correct uniform, practice positive personal hygiene and cleanliness habits during all work shifts. Each position will obtain their station assignment at...

About ISI Insurance Systems Inc. (ISI) is a Toronto-based insurance technology company delivering integrated software solutions purpose-built for property and casualty (P&C) insurers and MGAs across North America. Since 1997, ISI has helped insurance organizations better manage risk, unlock insights, and streamline operations through connected technology...

 This position is for an established and productive support staff in Customer Service, who works on routine tasks under moderate supervision. He or she provides basic support to clients by responding to customer inquiries and answering, documenting, and monitoring call center interaction. English only/Uni-Lingual Overview: The Toronto Contact Centre is...