technical support engineer

ShipTime Inc. is a fast-growing SaaS company delivering eCommerce, payments, and shipping solutions across North America. The role focuses on customer-facing technical support, troubleshooting of the ShipTime platform and integrations, and internal IT support.You will work with the Heroic Support team to resolve escalated issues, own tickets through...

Become a pivotal part of the global Customer Support Level 3 team as a Senior Technical Support Engineer specializing in IEC 61850 communications. Provide top-notch technical assistance and enhance customer experience in grid automation solutions. In this influential role, you will offer L3 support for advanced products like GridBeats™ APS,...

Your role Candidates must hold a valid work visa for the country/region where the position is located. You will: - 1. Prepare after-sales service before new product launches, working closely with development and quality teams to review from a user perspective and produce after-sales service documentation. - 2. Build familiarity with product features and...

Become a pivotal part of ZenduIT's Customer Engineering team in Mississauga, Ontario, working hybrid four days a week. This role emphasizes problem-solving through evidence-based troubleshooting to enhance fleet management solutions. As a Technical Support Engineer, you'll dive deep into issues impacting vehicles, IoT devices, and APIs. Your focus will be...

Join Acculogic in Markham, Ontario, as a Technical and Support Engineer, enhancing precision-engineered testing solutions for various markets. Leverage your expertise in automated test equipment while supporting both pre-sales and post-sales functions. This essential role at Acculogic serves as a technical liaison for customers utilizing advanced test...

L3 Technical Support Engineer, Enterprise Networking and AV SolutionsLocation: Remote, Canada (British Columbia preferred)Department: Customer Support and Services (CSS)Reports To: Manager, L3 Technical SupportAbout the RoleNETGEAR is looking for a highly skilled, customer-focused L3 Technical Support Engineer to join our growing Enterprise Networking and AV...

L3 Technical Support Engineer, Enterprise Networking and AV SolutionsLocation: Remote, Canada (British Columbia preferred)Department: Customer Support and Services (CSS)Reports To: Manager, L3 Technical SupportAbout the RoleNETGEAR is looking for a highly skilled, customer-focused L3 Technical Support Engineer to join our growing Enterprise Networking and AV...

Tornatech INC in Laval, Quebec, is seeking a Technical Customer Service specialist to diagnose issues, advise on solutions, and support installation and operation of Tornatech fire pump controllers.You will collaborate with Engineering, Production and Sales to support a predominantly North American customer base, applying hands-on electrical knowledge to...

An established industry player is seeking a Technical Support Specialist to ensure customer satisfaction with automated machinery. This role involves monitoring equipment performance, troubleshooting issues, and collaborating with customers and service teams. The ideal candidate will have a strong background in mechanical and electrical systems, excellent...

Job Description SummaryNetworks and Communications Engineers in the Customer Support Level 3 (global) team are Engineers specialized in communication protocols and Networks and Communications Engineers in the Customer Support Level 3 (global) team are Engineers specialized in communication protocols and Ethernet-based networks in the Grid Automation (GA)...

L3 Technical Support Engineer, Enterprise Networking and AV SolutionsLocation: Remote, Canada (British Columbia preferred)Department: Customer Support and Services (CSS)Reports To: Manager, L3 Technical SupportAbout the RoleNETGEAR is looking for a highly skilled, customer-focused L3 Technical Support Engineer to join our growing Enterprise Networking and AV...

Elevate technical support practices as a Lead Technical Support Engineer at Sentry. Collaborate closely with elite developers to provide in-depth solutions in a fast-paced, AI-powered environment.Sentry is seeking an experienced engineer to refine technical support strategies, engaging with senior engineers to resolve complex architectural challenges. Your...

Become a Customer Engagement Technical Support Engineer focused on enhancing user experiences through proactive after-sales service. Collaborate with product teams to deliver impactful training and solutions. This role is perfect for a class of 2027 candidate holding a bachelor's degree in electronic information technology or mechatronics engineering. A...

Incognito Software Systems is seeking a Customer Support Engineer for a fully remote role based from Ontario, Canada. You will diagnose and resolve complex issues, support broadband service providers, and contribute to product development with cross-functional teams. The role requires a post-secondary degree with at least 2 years of relevant experience,...

L3 Technical Support Engineer, Enterprise Networking and AV Solutions Location: Remote, Canada (British Columbia preferred)Department: Customer Support and Services (CSS)Reports To: Manager, L3 Technical SupportAbout the Role NETGEAR is looking for a highly skilled, customer-focused L3 Technical Support Engineer to join our growing Enterprise Networking and...

L3 Technical Support Engineer, Enterprise Networking and AV SolutionsLocation: Remote, Canada (British Columbia preferred)Department: Customer Support and Services (CSS)Reports To: Manager, L3 Technical SupportAbout the RoleNETGEAR is looking for a highly skilled, customer-focused L3 Technical Support Engineer to join our growing Enterprise Networking and AV...

L3 Technical Support Engineer, Enterprise Networking and AV Solutions Location: Remote, Canada (British Columbia preferred)Department: Customer Support and Services (CSS)Reports To: Manager, L3 Technical SupportAbout the Role NETGEAR is looking for a highly skilled, customer-focused L3 Technical Support Engineer to join our growing Enterprise Networking and...

Incognito Software Systems is seeking a Customer Support Engineer for a fully remote role based from Ontario, Canada. You will diagnose and resolve complex issues, support broadband service providers, and contribute to product development with cross-functional teams. The role requires a post-secondary degree with at least 2 years of relevant experience,...

Become a Technical Support Engineer at our Toronto office, focusing on Tosa and Isograd Learning platforms. Your expertise will ensure seamless client integrations and effective resolution of technical issues. This customer-facing role requires bridging support with product and development teams. You'll provide high-quality, responsive technical support...

ShipTime Inc. is a fast-growing SaaS company delivering eCommerce, payments, and shipping solutions across North America. The role focuses on customer-facing technical support, troubleshooting of the ShipTime platform and integrations, and internal IT support.You will work with the Heroic Support team to resolve escalated issues, own tickets through...