Jobs: technical support agent

**Summary** The Technical Support Agent offers first and second level support for Prodco customers. He is responsible for the tracking of incidents and the follow-up of user requests. **Mission** The main responsibilities and routine tasks of the Technical Support Agent are to: - Own incidents and requests until resolution; - Identify, research,...

**Project Description** CBC/Radio-Canada is looking for a team of IT agents who will be responsible for the migration of mobile devices as part of the UEM - Unified Endpoint Management project. Under the direction of the Project Coordinator, you will be responsible for meeting with users and assisting them in the process of migrating their corporate iOS and...

Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated. Time Type: Regular Job Description: : The telco industry...

POSITION SUMMARY: The telco industry landscape in Canada is evolving and we are looking for people to deliver best-in-class technical support service to help oxio pursue its fast growth and continue to be one of the most loved ISPs in Canada. Someone able to connect with our customers and internal teams. Someone who is passionate and has the ability...

**Bilingual French/English - bilingue français/anglais** **Who we are looking for**: Cloudli’s team is currently looking for a Technical Support Agent. - Do you take pride in listening to customers and resolving their challenges, whether it's technical, training or operational in nature? - Are you the kind of person who has excellent troubleshooting and...

UEAT est une entreprise dynamique située dans la ville de Québec, au Québec, qui révolutionne l’industrie de la restauration au Canada grâce à des solutions de commande en ligne et libre-service. Sa mission est de simplifier la vie des restaurateurs à travers le Canada. Joignez-vous à cette aventure et participez à la transformation numérique de...

UEAT est une entreprise dynamique située dans la ville de Québec, au Québec, qui révolutionne l’industrie de la restauration au Canada grâce à des solutions de commande en ligne et libre-service. Sa mission est de simplifier la vie des restaurateurs à travers le Canada. Joignez-vous à cette aventure et participez à la transformation numérique de...

**About the role** As a Technical Support Leader, reporting to our Global Head of Customer Success, you will lead day-to-day technical support execution, manage direct reports and inform strategic direction as the function evolves. The role is initially play a _player & coach_ that is directly involved in operations, leading a small team of support...

The Insurance Council of British Columbia is the regulatory organization that licenses and regulates the activities of over 45,000 life and general insurance agents, general insurance salespersons, insurance adjusters, and restricted travel insurance agents in British Columbia. **Why Work for the Insurance Council?** Work with a great team of people in a...

Education: Bachelor's degreeExperience: 2 years to less than 3 years or equivalent experienceTasksConfer with clients to identify requirementsConduct business and technical studiesDesign, develop and implement information systems business solutionsAssess physical and technical security risks to data, software and hardwareDevelop policies, procedures and...

Education: Expérience: EducationBachelor's degree or equivalent experienceTasksConfer with clients to identify requirementsConduct business and technical studiesDesign, develop and implement information systems business solutionsAssess physical and technical security risks to data, software and hardwareDevelop policies, procedures and contingency plans to...

Work Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: No degree, certificate or diploma - Experience: 5 years or more **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents...

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 1 year to less than 2 yearsWork settingConsulting firmPrivate company, corporation or industryTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement...

**Job title**: IOC Support Agent **Reports to**: IOC Team Lead **Job Purpose** As an IOC Support Agent you are the first point of contact for all IT related questions and issues within the company. You understand that not all users are technical and strive to assist them in a customer friendly manner. You are well capable to communicate with multiple users...

Education: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsWork settingConsulting firmPrivate company, corporation or industryTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide...

As an Intermediate Help-desk Agent, you will be a vital part of our support team, assisting clients with technical issues related to Microsoft 365 and Dynamics 365 Business Central. This role requires an understanding of Business Central (with the opportunity to grow in knowledge via training) and the ability to provide top-notch customer service. Provide...

Durée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 40 hours per weekEducation: Expérience: EducationNo degree, certificate or diplomaTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response...

Work Term: PermanentWork Language: EnglishHours: 40 hours per weekEducation: No degree, certificate or diplomaExperience: 5 years or moreTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified...

**Agent en soutien informatique** Dans le cadre de ses ententes avec ses différents clients, Projuris est actuellement à la recherche d'un agent en soutien informatique pour une entreprise dans le domaine des médias Notre client est situé à Montréal. **Description des tâches et responsabilités - Agent en soutien informatique** Les responsabilités du...

On behalf of our client in **Burnaby,** **Ignite Technical Resources** is looking for a ** Technical Trainer Support** with our client for a **6-month contract **opportunity. **Role Description**: The resource is responsible for assisting with the generation of resource material for numerous projects within the organization. Projects include but are not...