technical customer support jobs in Ottawa

As a Level 2 Advocate, you won’t just support the product—you will be a primary architect of our self-serve ecosystem and a specialist in complex customer configurations Technical Problem Solving: You will manage and resolve complex inbound technical tickets via email and live chat. While most interactions are written, you will lead occasional video...

As a Level 2 Advocate, you won't just support the product—you will be a primary architect of our self-serve ecosystem and a specialist in complex customer configurations Technical Problem Solving: You will manage and resolve complex inbound technical tickets via email and live chat. While most interactions are written, you will lead occasional video...

Elevate customer satisfaction as a Technical Customer Support Agent with OPENLANE in a fully remote setting. Utilize your technical troubleshooting skills to ensure first-contact resolutions. In this remote role, OPENLANE seeks a Technical Customer Support Agent with over 3 years of experience in customer service or technical support. Your role will focus...

Why You'll Love Working at Ross Video: At Ross Video, you'll be part of a team energized by innovation, building the cutting-edge technology that powers the world’s most watched live productions and events. Our products are designed to be intuitive, reliable, and to deliver exceptional results - because our customers' success is everything to us. If...

Service Delivery and Technical SupportKanata,Ontario At Ross Video, you’ll be part of a team energized by innovation, building the cutting-edge technology that powers the world’s most watched live productions and events. Our products are designed to be intuitive, reliable, and to deliver exceptional results—because our customers’ success is...

Fortinet is looking for Technical Support Engineer to join our growing team to provide exceptional customer service and technical help for our loyal customers. The ideal candidates are not only technical, but also energetic and passionate about working for Fortinet and supporting our products. This is a great opportunity to learn all aspects of the products...

At Tecsys, the software we deliver keeps hospitals, pharmacies and distributors supplied with what they need, when they need it. Every role here connects to that outcome.Why This Role MattersAs a Technical Support Analyst, you will join our Customer Care team, a team at the heart of keeping Tecsys customers’ supply chain operations running around the...

We are a fast-growing, innovative company seeking a highly skilledTechnical Support Specialistto join our technology team. This is anin-person rolebased in our Ottawa–Orléans office, offering the opportunity to work closely with our IT team and cross-functional departments.The successful candidate will play a critical role in supportingVOIP systems, SIP...

Cisco is seeking a Customer Experience Consultant – Campus to lead end‑to‑end delivery of Cisco technology solutions. You will design, implement, and optimize deployments while mentoring peers and aligning with customer goals.In addition to strong technical skills in routing, automation, and SD-Access, you’ll collaborate with sales, engineering, and...

Job Title: Systems Analyst - Technical SupportCareer Level: Level 06 Reporting To: Manager, Technical Support Location: GTA, Ottawa or VancouverJob Description SummaryWe are seeking a highly skilled and technically proficient System Analyst – Technical Support to join our Technical support team. This pivotal role acts as the first line of technical...

Technical support and troubleshooting define this Kanata opportunity with Ross Video. Provide phone-based assistance and occasional onsite support for live-production technology. As a Technical Support Specialist, you will resolve customer technical and service problems for Ross Video products. The work combines customer service, escalation procedures,...

Lead enterprise customer support with AWS services and technical team management at AWS Applied AI Solutions. Travel up to 25% as needed. AWS Support seeks an Enterprise Support Manager who enjoys solving customer problems. You will work with enterprise software companies and customers, including senior executives. The position suits leaders experienced...

Make an impact at Verily Health as a Senior Technical Support Analyst, focusing on technological innovation in healthcare. Your expertise in troubleshooting will enhance client success in this role. This position requires collaboration with internal teams to address and resolve technical challenges. You will engage in deep analysis and operational...

Who We Are Verily Health is a data platform and technology company purpose-built to power AI-enabled precision health solutions that accelerate research and improve care for individuals and communities. Uniquely positioned at the intersection of technology, data science, and healthcare, Verily transforms multimodal health data into insights, models, and...

Cisco is seeking a Customer Experience Consultant – Campus to lead end‑to‑end delivery of Cisco technology solutions. You will design, implement, and optimize deployments while mentoring peers and aligning with customer goals. In addition to strong technical skills in routing, automation, and SD-Access, you’ll collaborate with sales, engineering,...

NetLyncis a global leader in eSIM and Entitlement solutions, providing a cloud-native platform that enables wireless carriers to deliver and manage essential services across all connected devices with a single integration and in just a few weeks. The Role This role is a fantastic opportunity for a dynamic individual who thrives on working in a fast-paced,...

Join General Dynamics Land Systems as a Technical Support Specialist in Ottawa, Ontario, focusing on Life Cycle Material Management. This long-term position emphasizes efficiency and effectiveness in sustainment operations. Become part of the DAVPM 2 Equipment Management Team supporting the Department of National Defence. As a Technician, you will oversee...

We are looking for a talented Senior Manager, Technical Support to join our growing global team at Sectigo. The Senior Manager, Technical Support plays a pivotal leadership role in driving operational excellence and delivering superior customer support experiences across multiple channels including tickets, chat, and calls. This seasoned professional will...

The Technical Support Specialist, Helpdesk, provides information technology (IT) support to all staff for laptops, desktops, printers, operating software, application software, networks, switches, e-mail, servers and mobile devices. The incumbent also carries out software deployment and patching, procures hardware, and maintains standards for all computing...

About Welbi At Welbi, we're improving the quality of life of older adults like our parents and grandparents. We do this by transforming the way front-line workers in senior living communities provide care to them every day. To learn more about us — how we started, the problems we solve, and how we are helping seniors live more fulfilled lives — watch the...