technical customer support jobs in Ottawa

As a Level 2 Advocate, you won’t just support the product—you will be a primary architect of our self-serve ecosystem and a specialist in complex customer configurations Technical Problem Solving: You will manage and resolve complex inbound technical tickets via email and live chat. While most interactions are written, you will lead occasional video...

As a Level 2 Advocate, you won't just support the product—you will be a primary architect of our self-serve ecosystem and a specialist in complex customer configurations Technical Problem Solving: You will manage and resolve complex inbound technical tickets via email and live chat. While most interactions are written, you will lead occasional video...

Elevate customer satisfaction as a Technical Customer Support Agent with OPENLANE in a fully remote setting. Utilize your technical troubleshooting skills to ensure first-contact resolutions. In this remote role, OPENLANE seeks a Technical Customer Support Agent with over 3 years of experience in customer service or technical support. Your role will focus...

Fortinet is looking for Technical Support Engineer to join our growing team to provide exceptional customer service and technical help for our loyal customers. The ideal candidates are not only technical, but also energetic and passionate about working for Fortinet and supporting our products. This is a great opportunity to learn all aspects of the products...

At Tecsys, the software we deliver keeps hospitals, pharmacies and distributors supplied with what they need, when they need it. Every role here connects to that outcome.Why This Role MattersAs a Technical Support Analyst, you will join our Customer Care team, a team at the heart of keeping Tecsys customers’ supply chain operations running around the...

We are a fast-growing, innovative company seeking a highly skilledTechnical Support Specialistto join our technology team. This is anin-person rolebased in our Ottawa–Orléans office, offering the opportunity to work closely with our IT team and cross-functional departments.The successful candidate will play a critical role in supportingVOIP systems, SIP...

Government of Canada Ottawa and Gatineau offices, Canada | Posted on 07/17/2026 City Government of Canada Ottawa and Gatineau offices Country Canada Job Description Position Overview The Level 1 Bilingual Help Desk Analyst provides front-linetechnical support to end‑users in both English and French. This role isresponsible for responding to...

NetLyncis a global leader in eSIM and Entitlement solutions, providing a cloud-native platform that enables wireless carriers to deliver and manage essential services across all connected devices with a single integration and in just a few weeks. The Role This role is a fantastic opportunity for a dynamic individual who thrives on working in a fast-paced,...

Summary VIAVI (NASDAQ: VIAV) is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders, military, aerospace, and railway. VIAVI is also a leader in light management technologies for 3D sensing, anti-counterfeiting, consumer electronics, industrial, automotive, government and...

Fortinet is looking for a Technical Support Engineer to join our growing team to provide exceptional customer service and technical help for our loyal customers. The ideal candidates are not only technical, but also energetic and passionate about working for Fortinet and supporting our products. This is a great opportunity to learn all aspects of the...

Join General Dynamics Land Systems as a Technical Support Specialist in Ottawa, Ontario, focusing on Life Cycle Material Management. This long-term position emphasizes efficiency and effectiveness in sustainment operations. Become part of the DAVPM 2 Equipment Management Team supporting the Department of National Defence. As a Technician, you will oversee...

Job Title: Systems Analyst - Technical SupportCareer Level: Level 06 Reporting To: Manager, Technical Support Location: GTA, Ottawa or VancouverJob Description SummaryWe are seeking a highly skilled and technically proficient System Analyst – Technical Support to join our Technical support team. This pivotal role acts as the first line of technical...

Who We Are Verily Health is a data platform and technology company purpose-built to power AI-enabled precision health solutions that accelerate research and improve care for individuals and communities. Uniquely positioned at the intersection of technology, data science, and healthcare, Verily transforms multimodal health data into insights, models, and...

Make an impact at Verily Health as a Senior Technical Support Analyst, focusing on technological innovation in healthcare. Your expertise in troubleshooting will enhance client success in this role. This position requires collaboration with internal teams to address and resolve technical challenges. You will engage in deep analysis and operational...

We are looking for a talented Senior Manager, Technical Support to join our growing global team at Sectigo. The Senior Manager, Technical Support plays a pivotal leadership role in driving operational excellence and delivering superior customer support experiences across multiple channels including tickets, chat, and calls. This seasoned professional will...

As a Customer Support Specialist, you are the first point of contact for our customers and partners, with a primary focus on North America and additional coverage for other English- and French-speaking customers. You handle everything from routine questions to complex technical issues around our coolant automation solutions (hardware, software, etc.),...

Technical Customer Success Manager Technical - Civil Engineering Location: Remote within Canada (Occasional Travel Required) About us At Niricson, we're transforming the way aging infrastructure is inspected and managed - helping asset owners make smarter, safer, and more sustainable decisions. Our proprietary technologies combine robotics, AI, and data...

Position Customer Support Specialist Reports to Customer Support Team Lead Department Customer Support About Texada Texada powers the world of equipment. Our purpose-built platform is the growth engine for heavy equipment dealerships and rental businesses, connecting sales, service, and rental on a single cloud-native, API-first system. With Industrial CRM,...

As a Customer Support Specialist, you are the first point of contact for our customers and partners, with a primary focus on North America and additional coverage for other English- and French-speaking customers. You handle everything from routine questions to complex technical issues around our coolant automation solutions (hardware, software, etc.),...

About Welbi At Welbi, we're improving the quality of life of older adults like our parents and grandparents. We do this by transforming the way front-line workers in senior living communities provide care to them every day. To learn more about us — how we started, the problems we solve, and how we are helping seniors live more fulfilled lives — watch...