retention jobs in Toronto

At Neilson, we’re dedicated to helping families secure financial protection for their loved ones with a range of life insurance options. Neilson is a leading provider of innovative, simple and great-value direct life insurance products. You may have come across some of our brands such as Cover Direct and Seniors Choice. We have evolved from our origins in...

All applications are reviewed by our hiring team. We do not use AI in the screening or selection process. We advise all applicants with work permits that obtaining employment with Polycultural will not guarantee the approval of any application for Permanent Resident status and emphasize that Polycultural’s positions do not currently qualify under the...

Employment Type: Full-Time, Contract Position Status: New Position Work Hours: 35 hours per week Salary: $52,443 annually (Level 4), plus comprehensive benefits Contract Duration: November 2, 2026 to October 29, 2027 Location: 3090 Kingston Rd, Suite 300, Toronto, Ontario M1M 1P2 Internal Application Deadline: Monday, October 19, 2026 External Application...

The short version You'll be second in command of a client pod, sitting directly beside a senior Retention Strategist and learning to do their job while you’re still doing yours. Most agency roles at this level hand you a brief and expect you to build it. This one expects you to read the brief, understand why it exists, and tell us when it’s wrong. Why...

Support customer loyalty as a Retention Advisor at Neilson, a leader in life insurance. Engage with clients to renew services and enhance satisfaction in this vital role. Neilson is seeking talented Retention Advisors to connect with existing policyholders. Your focus will be on renewing and retaining customer services while ensuring all client needs are...

Employment Type: Full-Time, Contract Position Status: New Position Work Hours: 35 hours per week Salary: $52,443 annually (Level 4), plus comprehensive benefits Contract Duration: November 2, 2026 to October 29, 2027 Location: 3090 Kingston Rd, Suite 300, Toronto, Ontario M1M 1P2 Internal Application Deadline: Monday, October 19, 2026 External Application...

About The Career Foundation: The Career Foundation is a dynamic non-profit organization and registered charity that offers a wide range of employment, training, and workforce development services to job seekers and employers. Since its inception in 1988, The Career Foundation has steadily expanded its services. Operating out of seven locations in the...

About The Career Foundation: The Career Foundation is a dynamic non-profit organization and registered charity that offers a wide range of employment, training, and workforce development services to job seekers and employers. Since its inception in 1988, The Career Foundation has steadily expanded its services. Operating out of seven locations in the Greater...

RequirementsA track record of thriving in high-volume, customer-facing environments where you consistently deliver strong results while maintaining a high-quality customer experienceA genuine curiosity about what's driving customer challenges. You ask great questions, listen closely, and understand the problem before proposing a solutionThe ability to...

Elevate your career as a Junior Retention Strategist in a fully remote role. Partner with experienced strategists to execute effective email and SMS retention campaigns with Klaviyo. In this pivotal role, you will support a senior Retention Strategist while managing client accounts. With 2+ years of Klaviyo experience, you'll build comprehensive campaigns,...

A leading HR consultancy located in Toronto, Canada, is seeking a Customer Solutions Account Manager. This full-time office-based role focuses on strengthening client relationships and ensuring satisfaction through effective communication and problem-solving. The ideal candidate has over 2 years of client retention experience, particularly in...

About Puppy Sphere:Welcome to Puppy Sphere! We’re a high-growth startup redefining the wellness category through the gentle power of puppy therapy.As North America’s most loved puppy yoga company, we’re on a mission to bring people together through experiences that help them slow down, boost their mood, and make wellness a ritual worth coming back...

Lead customer retention and experience at Puppy Sphere, using analytics and loyalty strategies to grow memberships, repeat bookings, and revenue across North America.As Head of Customer Retention and Experience, you will own satisfaction, loyalty, memberships, and repeat revenue. You will lead the Customer Retention and Experience team while building...

About No Days Wasted No Days Wasted makes recovery and hydration products for people who go out, have fun and still show up the next morning. We are a profitable, fast-growing Canadian CPG brand sold across North America on Amazon, in major retailers including Loblaws, Costco and Walmart, and direct on our own website. Our mission is simple: give people...

We are hiring for a Growth and Retention Delivery Lead in Toronto. This person will own the delivery and the commercial performance of the Customer Success Growth and Retention (G&R) programs for Canada’s QuickBooks platform, and you will set the standard for how G&R work is done across every international market we operate in. Responsibilities Own The...

Overview We are hiring for a Growth and Retention Delivery Lead in Toronto. This person will own the delivery and the commercial performance of the Customer Success Growth and Retention (G&R) programs for Canada’s QuickBooks platform, and you will set the standard for how G&R work is done across every international market we operate in. Overview We are...

Lead customer retention and experience at Puppy Sphere, using analytics and loyalty strategies to grow memberships, repeat bookings, and revenue across North America. As Head of Customer Retention and Experience, you will own satisfaction, loyalty, memberships, and repeat revenue. You will lead the Customer Retention and Experience team while building...

Overview We are hiring for a Growth and Retention Delivery Lead in Toronto. This person will own the delivery and the commercial performance of the Customer Success Growth and Retention (G&R) programs for Canada’s QuickBooks platform, and you will set the standard for how G&R work is done across every international market we operate in. Overview We are...

Enhance customer loyalty as a Customer Retention Advocate at Jobber. Focus on solving issues for customers at risk of cancellation through personalized solutions.This role involves understanding customer challenges and engaging them through targeted conversations. You will leverage your strong communication skills to build rapport and propose tailored...

DescriptionPosition at LASIK MDSee if you are our next:PATIENT ENGAGEMENT & RETENTION SPECIALIST | Hybrid position (in-office/remote) - Downtown TorontoWorking in aLASIK MDclinic (a partner of Vision Group) is to help improve people's eyesight. It is having the feeling of a mission accomplished and a job well done. It is seeing happiness in the eyes of...