remote technical support manager jobs in Toronto

As our Technical Support Manager, you will own the support function for our PLG user base end-to-end. You are stepping into a functioning operation, Fin AI is already live and handling the majority of chat volume, core automations are in place, and the billing ops workflow is established. Your job is to own it, raise the bar, and extend it.You will have full...

Lead global technical support for Qualitrol in Projects & Services. Oversee factory and field operations, ensuring seamless project execution and improved customer experiences. As the Global Technical Support Manager, you will integrate field support with factory expertise across various locations, including Toronto, Fairport, and Belfast. This leadership...

About Us & Position  OverviewATX Networks is a leading provider of media distribution technology and services. As a Technical Support Specialist on our Program Delivery & Customer Support team, you will be the connective tissue between our customers and our delivery operations — ensuring clients receive timely, expert support and that programs run...

About the Role Ingram Micro, a leading technology company, is hiring a Senior Manager of AWS Technical Support. The role is based in Mississauga, ON and operates on a hybrid schedule: three days onsite and two days remote. Responsibilities Leadership & Team Management: Lead, mentor, and develop a team of technical support managers and engineers supporting...

About Fullscript We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care. That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners...

Job Title: Systems Analyst - Technical SupportCareer Level: Level 06Reporting To: Manager, Technical SupportLocation: GTA, Ottawa or VancouverJob Description Summary:We are seeking a highly skilled and technically proficient System Analyst – Technical Supportto join our Technical support team. This pivotal role acts as the first line of technical...

Manager, Technical Support – Projects & Services (Global)Job SummaryLeads the global technical support function across all Qualitrol product lines supporting Projects & Services, including Generation (Toronto), CBM (Fairport), and Grid & GIS (Belfast).Integrates factory-based expertise with regional field support and standardized global systems to enable...

Dot Compliance is a leading provider of cloud Quality and Compliance management solutions for the life science industry. Dot’s SaaS solutions are based on the world’s most innovative cloud technology provider, Salesforce.com. We are a young and innovative software company looking to dramatically change how pharma, biotech, and medical device companies...

Technical Account Support SpecialistLevel: P2Location: Remote | CanadaReports To: William Shirk, Manager, SupportType: Permanent | Full-TimeAbout SolinkAt Solink, our mission is to safeguard what matters most. We provide businesses with the tools to know sooner and act faster by transforming video security into real-time operational insights.Our cloud-based...

Job descriptionPetal is a leading Canadian healthcare orchestration and billing company that revolutionizes healthcare systems to make them agile, efficient, and resilient by enabling the forecasting and shaping of world-class healthcare through Healthcare BI, advanced analytics, and informed insights.  Our commitment to fostering an exceptional workplace...

Technical Support Analyst – Wealth Systems (Toronto, ON) We are seeking a Senior Technical Support Analyst to provide expert support for wealth management platforms. This role involves troubleshooting applications, servers, and databases, analyzing data with SQL, and ensuring smooth platform operations. Key Responsibilities: - Provide technical support...

DescriptionWould you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes including Automotive, Financial Services, Energy, Big Data, and more gain the best value and service from AWS? At AWS Enterprise Support we’re looking for a Technical Account Manager (TAM) to support our...

About LaivlySeeking curious and creative types! We are an ambitious company of innovators building and shaping the future of customer service technology. Our solutions help the world’s biggest brands leverage artificial intelligence, machine learning, and digital automation in their contact centers to deliver better customer experiences. Led by a team of...

Support Windows Server infrastructure as a Technical Support Analyst. Focus on end-user technical support and server management in a collaborative environment. This role is perfect for an experienced professional with 5+ years in system administration. You will administrate critical infrastructure including Active Directory and ensure Windows applications...

The construction industry is facing a severe labor shortage. The industry is at an inflection point where they must reimagine talent and modernize their people strategy. Bridgit is the category leader for workforce planning and working with the largest and most sophisticated US general contractors. Although we have continued to gain traction since launching...

Lead complex technology projects as a Remote Technical Delivery Manager with a focus on driving results. This role emphasizes risk management, stakeholder communication, and strategic planning to ensure successful delivery. The Technical Delivery Manager will oversee end-to-end project execution while translating business needs into actionable delivery...

A leading eCommerce automation platform in Toronto seeks a Technical Account Manager to oversee technical engagements with enterprise clients. This role requires over 3 years of experience and involves managing customer accounts, providing technical support, and ensuring successful integrations. The company offers a flexible, inclusive culture with...

Airbyte is the data and action layer for AI agents. We give agents fast, accurate, authenticated access to business data across hundreds of sources, so they can discover the entities that matter, reason over real-time context, and take action in the systems they read from, not just observe them.We started as the open-source standard for data movement and...

Senior Cloud Technical Account Manager , Enterprise Support AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box,...

Join Xanadu’s mission to revolutionize quantum computing as a Senior Technical Program Manager. Ensure timely delivery of advanced quantum hardware while managing essential program responsibilities. In this role, you will guide the DARPA QBI program, focusing on budget management and schedule adherence. As a key player in the project lifecycle, you’ll...