remote customer jobs in Ottawa

Join Our Mission: Help the Helpers with JaneLet’s kick things off with a quick intro. Jane is a team that’s all about fostering growth, spreading delight, and serving our healthcare community. We’re looking for people who are ready to jump in and join us as we simplify the lives of healthcare practitioners and patients every day.At Jane, success means...

Help Deliver the Future of Usage-Based BillingLogiSense is looking for a Customer Solutions Specialist who’s passionate about solving complex customer challenges, curious about technology, and excited to work on a platform that powers monetization for the Internet of Things (IoT), Communications, and XaaS industries.As a member of our Implementation team,...

DescriptionWe’re Optix — helping flex and coworking space operators build smarter, more automated spaces and better-connected communities. Our platform powers the digital backbone of coworking and flex spaces around the world, uniting automation, CRM, and community engagement tools into one seamless experience. We help our customers create beautiful,...

About Lillio (formerly HiMama) and Our Mission: At Lillio (formerly HiMama), we are a mission driven business with the goal of empowering early childhood educators through innovative, affordable tools that enable them to improve child outcomes, engage family members, and support continued professional growth for their staff. We are committed to serving the...

Ready to accelerate your career?Cardata is where driven people make an outsized impact. We’re a small but mighty team transforming how businesses manage vehicle reimbursement — replacing outdated programs with smart, automated solutions.Our vision is bold: to provide the most comprehensive, intelligent, and automated software and services for creating...

Role Summary: The Strategic PartnerWe believe in transparency, diversity, merit and fostering a culture of empowerment, personal impact and career growth. The Customer Account Manager is responsible for ensuring smooth, efficient, and scalable delivery of services to our clients, beginning with a multi-billion CPG titan. This role oversees client onboarding,...

About LaivlySeeking curious and creative types! We are an ambitious company of innovators building and shaping the future of customer service technology. Our solutions help the world’s biggest brands leverage artificial intelligence, machine learning, and digital automation in their contact centers to deliver better customer experiences. Led by a team of...

BusPlanner is hiring a Customer Success Manager to manage and grow relationships with school districts across Canada. This is a hybrid role that combines account growth and customer support, ideal for someone who is proactive, highly energetic, relationship-focused, and excited to drive impact in the education space.You’ll serve as the primary contact for...

Company DescriptionCan people hear you smiling over the phone? Do you know how to turn someone’s day around, no matter how down or frustrated they are? Are you the go-to person, among your friends and family, for help with mobile devices and streaming technology?Join Us.We’re Sutherland and we're hiring Customer Service Representatives to provide...

Toromont is looking for a Customer Experience Lead to join our team. The Customer Experience Lead is responsible for reporting on and sharing customer experience best practices with our regional operational leaders. This includes capturing VOC, identifying critical customer requirements, measuring our effectiveness at meeting those needs and leading change...

We are seeking a Customer Impact Lead to join the BenchSci team. Reporting to the Vice President, Customer Insights & Value, you will spearhead strategic, customer-focused projects to drive enterprise-wide value at top global pharmaceutical companies. Your focus will be on accelerating discovery and pre-clinical research by identifying how BenchSci's ASCEND...

Overview of the role: We’re on a mission to modernize insurance, making it simpler, more accessible, and customer-first. The insurance industry is a $1T market that has remained largely untouched by the digital revolution, and PolicyMe is here to change that. As a remote-first, Toronto-based startup with big ambitions, we’re looking for a Customer...

About CertnAt Certn, we're changing how trust works with The World's Easiest Background Check. We've raised $127M+, earned Deloitte Fast 50 recognition three years in a row, and we're still only scratching the surface.Our goal is straightforward: help people move faster - into jobs, homes, and opportunities - by simplifying the path to trust. We're not a...

Yo, Merlin: Want to sprinkle a little magic into our customer success center? Do you believe that people come first, and that great service is the key to success? If you’re nodding your head, then we should talk. We’ve got a cracking opportunity for you to join our team as a Customer Service Team Lead.Here’s the deal. We’re not your typical “call...

Dot Compliance is a leading provider of cloud Quality and Compliance management solutions for the life science industry. Dot’s SaaS solutions are based on the world’s most innovative cloud technology provider, Salesforce.com. We are a young and innovative software company looking to dramatically change how pharma, biotech, and medical device companies...

About Fullscript  We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care.  That simple idea grew into a platform that powers every part of care. Today, more than 125,000...

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter,...

Who We AreAt BrightOrder, we power the fleets that keep the world moving.Our EMDECS platform and connected hardware solutions help operators run smarter, safer, and more profitably. As we scale, retention and customer growth are mission-critical.This role is not about maintaining accounts.It’s about protecting revenue, strengthening relationships, and...

Arsenault is seeking a Customer Support Representative (Account Manager) to be the first point of contact for assigned clients. You will liaise between clients and internal teams to deliver tailored solutions, manage critical issues, and ensure a high-quality, timely client experience.Responsibilities include coordinating calls, providing updates,...

Company DescriptionSwiftly is on a mission to help cities move more efficiently. We are the leading transit data platform for agencies to share real-time passenger information, manage day-to-day operations, and improve service performance. Today, over 200 transit agencies in 12 countries – including LA Metro, MARTA, SEPTA, and MBTA – rely on Swiftly to...