Jobs for queue at Vancouver

Job Description Key Responsibilities Technical Team Lead Manage the ticket queue and client escalation pipeline daily across the client portfolio, ensuring requests are correctly prioritized and resolved within each client’s SLA. Manage Tier 1/Tier 2 technicians; monitor and analyze team performance metrics and work with the SM to implement corrective...

Scribd, Inc. is on a mission to advance human understanding. Our four products — Scribd®, Slideshare®, Everand™, and Fable — help billions of people across the globe move beyond access and into insight, application, and expertise. Culture at Scribd, Inc. We support a culture where our employees can be real and be bold; where we debate and commit as...

We are seeking a Product Support Specialist to own the day-to-day support experience for our clients. As the first line of support, you are an expert at understanding merchant needs, investigating issues, and educating merchants on the product. Our ticket volume is moderate but technically deep — success in this role looks less like high-volume queue...

At Fresh Tracks Canada, we craft tailor‑made Canadian vacations for people from all over the world. Since 1996, our team of Canadian Insiders have helped our customers plan their vacations and enjoy life‑changing travel experiences. ABOUT THE ROLE The Lifecycle Marketing Operations Manager owns and drives the Marketo platform infrastructure and lifecycle...

We are seeking a Product Support Specialist to own the day-to-day support experience for our clients. As the first line of support, you are an expert at understanding merchant needs, investigating issues, and educating merchants on the product. Our ticket volume is moderate but technically deep — success in this role looks less like high-volume queue...

- Deliver exceptional customer service and proactively identify opportunities to enhance customer engagement and satisfaction. - Contribute to the success of the print and customer service areas of the store by utilizing our selling model within the store and learning all our products and services to offer informed recommendations. - Collaborate with store...

This position is located at 766 Main Street, West Vancouver, British Columbia, V7T0A5 Canada Role Summary The Back of House Specialist enhances the customer experience by managing back of house operations and omni service processes. They prioritize product flow and replenishment based on merchant impact, adhere to processing and tagging standards, and...

Molecular You is a health tech company that turns complex biomarker science into actionable insight for everyday people. We're looking for a senior backend engineer to own platform quality — consistency across services, thoughtful tech adoption, security and compliance, and shipping things through to done. Compensation is $120,000–$140,000 CAD depending...

Our client is a premier, independent game development team known for crafting critically acclaimed, immersive gaming experiences. Operating with creative freedom alongside a global parent publisher, their mission centers on building high-impact, pioneering titles. Their studio environment is driven by mutual trust, open communication, team accountability,...

Algorithm Engineer, AI Who We Are Comm100 is an award-winning digital customer engagement platform, enabling organizations to better engage, convert and support their customers online. Established in 2009, Comm100 serves over 10,000 clients globally including HP, Rackspace, Government of Canada, Google, Stanford University, and many more. We believe that...

Key Responsibilities - Manage the ticket queue and client escalation pipeline daily across the client portfolio, ensuring requests are correctly prioritized and resolved within each client's SLA. - Manage Tier 1/Tier 2 technicians. - Monitor and analyze team performance metrics and work with the SM to implement corrective actions. - Mentor and coach Tier...

MacDonald Search Group is proud to partner with a leading printing company in their search for a Vancouver-area based Director of Customer Experience & Support. Our client serves businesses, creative professionals, agencies, and global brands across North America and internationally. The company offers an extensive range of custom print products, including...

Software Development Engineer, AWS Simple Notification Service (SNS) Amazon Web Services (AWS) is the world leader in providing a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers tens of thousands of businesses worldwide! The Messaging team owns and operates Simple Notification Service (SNS) and Simple Queue Service(SQS),...

Your role at GEI. The Senior Desktop Engineer will provide Tier 1, front-line technical support, to local and remote employees. This includes assisting with desktops, laptops, mobile devices, peripherals, and basic networking. You’ll help ensure users stay productive by delivering high-quality, timely technical assistance.User Support: Assist end users...

Digital Days is seeking an Information Technology Support Specialist to manage ticket queues and interface with end-users to resolve IT issues across desktops, notebooks, and mobile devices on LAN/WAN/Internet and cloud environments. The role offers 100% remote work within the Montreal area.Responsibilities include direct end-user support, monitoring...

Backend Java Engineer – Kafka / Distributed Systems Location: Vancouver, BC - Hybrid (3 Days WFO) Key Responsibilities Design, implement, and optimize backend services handling high-volume data flows with strict performance and reliability requirements. Develop Java-based components using modern frameworks (Spring/Spring Boot or equivalent). Build and...

The Agentic Platform is the foundation layer of Copperleaf R&D. Everything the other two pillars ship, core product capability and AI-powered applications, runs on infrastructure, data, and services this team owns. As Director you will lead the pillar: five cells spanning cloud infrastructure, data platform, AI platform, extensions and integrations, and...

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to...

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? Summary To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to...

Senior Support & Integrations Engineer (L3) VoPay International Inc. - Vancouver, BC Full-Time On-Site About VoPay VoPay’s Fintech-as-a-Service platform enables any business to embed financial services and payment capabilities into their existing applications, products, or services through a single, scalable API. Our integrated technology gives product...