queue jobs in Montreal

Application Deadline: Tuesday, November 17thLocation: Remote Schedule: Tuesday - Saturday, 3am - 11am EST Schedule Flexibility: Flexibility to adjust working hours occasionally to cover planned absences or operational gaps is required .About the RoleWe are seeking a dedicated and proactive Shift Lead to support our Travel Support Consultants (TSCs) and daily...

Coordinate regional field work remotely from Ontario using scheduling, customer communication, and work-tracking skills. Support daily assignments across QSP Geographics Inc.QSP seeks a full-time Work Management Clerk to schedule and plan regional jobs. You will manage permits, locates, work queues, technician assignments, and customer appointments. The...

Lead EDC’s bilingual Customer Care Team using workforce management and data to improve service delivery. This permanent role follows a hybrid model.As Manager, Customer Care Team, you will oversee day-to-day inbound support while advancing EDC’s digital-first, human-enabled service model. You will balance customer experience, employee experience, and...

Build production contact center configurations with Google CCAIP, focusing on IVR design, multilingual prompts, and precise call navigation. Miratech serves global enterprise clients.This senior engineering position delivers approved business and technical specifications on Google Contact Center AI Platform. You will create menu hierarchies, configure prompt...

Join FlightHub Group as a Customer Success Specialist in Montreal, Quebec, where your background in customer service and problem resolution will shine. Support both flight and hotel operations innovatively. This position requires 1–2 years of experience in customer service, focusing on managing requests related to pricing, ticketing, and PNR servicing....

WHO WE ARE: As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specializing in Banking, Finance, and Financial Services. Guided by our core values of closeness, teamwork, diversity, and excellence, our team of 1,000 expert consultants, representing 35 different nationalities, collaborates across 10 international offices: Paris, Lyon,...

Build Google Cloud Contact Center AI solutions through call-flow configuration, CRM integrations, structured testing, and clear technical documentation.Miratech is seeking a Senior Google CCAIP Engineer with production cloud contact center experience. This role translates approved specifications into DTMF menus, queue routing, callbacks, transfers, and...

Truss is a regulated fintech for the construction industry: real bank accounts, real money movement, cards, payables, receivables. Compliance is not a side quest. Every business we onboard and every case we clear has to be accurate, documented, and defensible to our bank partners. We're hiring a Compliance Analyst to work our compliance case queue: reviewing...

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Software Engineer (Infrastructure) based in Canada. Join a fast-growing, AI-native technology company developing an innovative platform that helps businesses automate complex marketing workflows through intelligent AI...

Fidelity Canada is seeking an Application Support Developer to join the technology team on a 100% remote schedule. You will support FCC applications, handle incident queues, and assist with deployments and releases for internal and external clients.Ideal candidates have 3-5 years in development and application support, experience with Appian, Unix/Linux, and...

ConnexCare (Connex) is seeking a skilled Bilingual Amazon Connect Engineer to design, build, and support cloud-based contact centre solutions using Amazon Connect and AWS. The role requires hands-on experience with Connect environments, integrating AWS services, and resolving complex technical issues, with strong English and French communication.You will...

Miratech is seeking a Senior Google CCAIP Engineer to build, configure, and test customer contact center solutions on Google’s CCAI Platform. The role focuses on implementing approved business and technical specifications, including DTMF IVR menus, call flows, queue configurations, and routing logic.The ideal candidate has hands-on experience configuring...

Who We Are:SOCi is the leader in AI-powered marketing solutions for multi-location businesses. With its proprietary Genius AI™ and suite of Genius Agents™, SOCi provides a first-of-its-kind, AI-powered digital workforce capable of handling the workload of 1,000 local marketers™, empowering brands to achieve unmatched digital visibility, strengthen...

Duplicate Contact Review AssistantOffice Administration | Duplicate Contact Review | Remote | Full-time | 64,480-67,600 per yearTwo records may describe one person—or two different peopleThis remote office role helps identify possible duplicates in an online customer database. You will compare the information already available, record what appears to...

Miratech seeks a Senior Google CCAIP Engineer to build, configure, and test customer contact center solutions on Google’s CCAIP platform, implementing DTMF IVR menus, call flows, queue configurations, and routing logic for multilingual prompts in production environments.You will verify configurations, write technical documentation, support UAT, and...

Truss, a regulated fintech for the construction industry, is hiring a Compliance Analyst to review its compliance case queue, run KYC/KYB checks, and research customers. This fully remote role is based in Canada and seeks candidates with at least 1 year of detail-heavy compliance or fraud ops experience.You will document decisions, follow policy from the...

Miratech is seeking a Senior Routing Engine Developer to design and build the next generation interaction routing platform powering enterprise-scale contact centers. You will develop core routing engines for real-time distribution across agents, queues, skills, channels, and business units with low latency and high availability.You will work with Java,...

Senior Software Developer Build microservices, APIs, and applications around PHP and Symfony. Work with caches, messaging queues, databases, and diverse in-house and third‑party systems. Foster a learning environment and guide peers through code reviews. Responsibilities Architect, develop, and maintain microservices, APIs, and applications built around...

This role is Hybrid OttawaIn fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible. Software...

Location: Ottawa, CanadaIn fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.**This role is...