Jobs for kaseya at Edmonton

Role PurposeThe Service Desk Analyst is the first point of contact for end-user support and the front line of the Service Operations team. This role exists to provide responsive, accurate, and empathetic support while reinforcing Framewerx standards for documentation, communication, and resolution. Analysts handle triage, resolution, and escalation with...

Role PurposeProfessional Services Technicians I & II deliver scoped project tasks, infrastructure changes, user onboarding and offboarding, and other scheduled service activities. This role is responsible for executing technical work within defined standards, contributing to stable deployments, and maintaining clean documentation.Technician I roles are...