itsm process analyst

10,000 itsm process analyst job listings in Canada. Find daily updated positions from leading job boards.

  • Senior ITSM

    2 hours ago


    St. John's, Newfoundland and Labrador, Canada Affinity Full-time

    Affinity Group is seeking a Senior Business Analyst to lead the business analysis and requirements elicitation for replacing the ITSM solution. The role collaborates with business and technical stakeholders to document current-state processes, define future-state needs, and support evaluation and selection of a new platform.You will craft BRDs, functional...

  • Senior ITSM

    3 days ago


    , Canada Affinity Full-time

    Affinity Group is seeking a Senior Business Analyst to lead the business analysis and requirements elicitation for replacing the ITSM solution. The role collaborates with business and technical stakeholders to document current-state processes, define future-state needs, and support evaluation and selection of a new platform. You will craft BRDs, functional...

  • Senior ITSM

    3 days ago


    St John's, NL, Conception Bay-St Johns Census Division, NL; Newfoundland & Labrador, Canada Affinity Full-time

    Affinity Group is seeking a Senior Business Analyst to lead the business analysis and requirements elicitation for replacing the ITSM solution. The role collaborates with business and technical stakeholders to document current-state processes, define future-state needs, and support evaluation and selection of a new platform. You will craft BRDs, functional...

  • Senior ITSM

    4 days ago


    San Juan de Terranova, Terranova y Labrador, Canada Affinity Full-time $90,000 - $120,000 Contract

    Affinity Group is seeking a Senior Business Analyst to lead the business analysis and requirements elicitation for replacing the ITSM solution. The role collaborates with business and technical stakeholders to document current-state processes, define future-state needs, and support evaluation and selection of a new platform.You will craft BRDs, functional...

  • Senior ITSM

    6 days ago


    Winnipeg, Manitoba, Canada Affinity Full-time

    Affinity Group is seeking a Senior Business Analyst to lead the business analysis and requirements elicitation for replacing the ITSM solution. The role collaborates with business and technical stakeholders to document current-state processes, define future-state needs, and support evaluation and selection of a new platform. You will craft BRDs, functional...


  • Toronto, ON, Toronto Census Division, ON; Ontario, Canada Scotiabank Full-time

    Elevate IT governance and process management as a Senior Analyst with Scotiabank in Toronto, Ontario. Foster an inclusive work environment while focusing on governance and operational excellence. In this critical role at Scotiabank, you will design and maintain ITSM governance models, engage with various teams to prioritize strategic initiatives, and ensure...


  • Toronto, Ontario, Canada Scotiabank Full-time

    Elevate IT governance and process management as a Senior Analyst with Scotiabank in Toronto, Ontario. Foster an inclusive work environment while focusing on governance and operational excellence. In this critical role at Scotiabank, you will design and maintain ITSM governance models, engage with various teams to prioritize strategic initiatives, and ensure...


  • , Canada Scotiabank Full-time

    Elevate IT governance and process management as a Senior Analyst with Scotiabank in Toronto, Ontario. Foster an inclusive work environment while focusing on governance and operational excellence. In this critical role at Scotiabank, you will design and maintain ITSM governance models, engage with various teams to prioritize strategic initiatives, and ensure...

  • ITSM Process Manager

    24 hours ago


    Calgary, AB, Canada Heritage Computer Services Full-time €90,000 - €130,000 Contract

    Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change. Make an impact with our Business Technology Services team as an ITSM Process Manager. This diverse team of tech-savvy problem solvers embraces digital transformation, and...

  • ITSM Process Manager

    24 hours ago


    Calgary, AB, Canada MNP Full-time $100,000 - $150,000 Contract

    Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change.Make an impact with our Business Technology Services team as an ITSM Process Manager. This diverse team of tech-savvy problem solvers embraces digital transformation, and the...

  • ITSM Process Manager Premium

    1 day ago


    Calgary, Alberta, Canada Experienced Career Full-time

    Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change. Make an impact with our Business Technology Services team as an ITSM Process Manager. This diverse team of tech-savvy problem solvers embraces digital transformation, and the...


  • Calgary, AB, Canada Mnp Llp Full-time €90,000 - €130,000 Contract

    Calgary - Exec Suite 2000, 330 5th Ave SW Calgary, AB T2P0L4, CAN Calgary - Exec Suite 2000, 330 5th Ave SW Calgary, AB T2P0L4, CAN Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change. Make an impact with our Business...


  • , Canada MNP Full-time

    Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change. Make an impact with our Business Technology Services team as an ITSM Process Manager. This diverse team of tech-savvy problem solvers embraces digital transformation, and...


  • Calgary, AB, Calgary Census Division, AB; Alberta, Canada MNP Full-time

    Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change. Make an impact with our Business Technology Services team as an ITSM Process Manager. This diverse team of tech-savvy problem solvers embraces digital transformation, and...

  • Analyste ITSM

    24 hours ago


    Montreal (administrative region), QC, Canada Kinessor Full-time $60,000 - $80,000 Contract

    L’analyste de la gestion des services informatiques (ITSM) chapeaute et fait évoluer les processus de gestion d’incidents, de requêtes, de changements et de problèmes aux fins d’amélioration continue, de gestion des communications et de gestion des connaissances. La personne à ce poste doit avoir de l’expérience dans chacune de ces fonctions et...

  • ITSM Analyst Premium

    2 days ago


    Toronto, Ontario, Canada CAAT Pension Plan Full-time $84,100 - $98,900 Contract

    At CAAT, we’re passionate about what we do. And it shows! Here, you’ll find a cultural spark in everything we do – from the way we partner with members and employers, to the way we work, collaborate, and grow. It doesn’t just feel different at CAAT. It is different. We’re one of the fastest-growing pensions in the country for a reason. We...

  • ITSM Analyst

    4 days ago


    Edmonton, AB, Edmonton Census Division, AB; Alberta, Canada AGLC Full-time

    Join to apply for the ITSM Analyst role at AGLC Alberta Gaming, Liquor & Cannabis (AGLC) is a dynamic organization leading Alberta’s gaming, liquor and cannabis industries. Our team of high performers is driven to provide our customers with outstanding service and Albertans with choices they can trust. About Information Technologies IT proudly...


  • Calgary, AB, Canada Mnp Llp Full-time $90,000 - $130,000 Contract

    Shape IT service management effectiveness with MNP as an ITSM Process Manager in Calgary. Focus on process alignment, governance, and leveraging technology for improved services. As a part of MNP's Business Technology Services, the ITSM Process Manager role involves ensuring alignment with business objectives and maintaining ITSM process standards. You will...


  • Winnipeg, Manitoba, Canada tmx Full-time

    Elevate your career with the TMX Group as an IT Service Management Analyst in a hybrid role based in Toronto, ON. Focus on service performance, SLA tracking, and data analytics in a dynamic environment.In this hybrid position, you will support the ITSM practice, emphasizing Service Level Management and enhancing overall service quality. You will report...


  • Toronto, ON, Toronto Census Division, ON; Ontario, Canada Scotiabank Full-time

    Requisition ID: 262822 Join a purpose driven winning team, committed to results, in an inclusive and high‑performing culture. Responsibilities Design and build and update ITSM Governance Model Create and maintain governance documentation Process and governance analysis Work with business stakeholders, platform team and representatives from CIO areas...