Jobs for itil itsm at Toronto

Softchoice is seeking an ITSM governance specialist to drive incident management, request fulfillment, and SLA oversight across our Managed Services operations in Canada. You will own KPI visibility, dashboards, and continual service improvement initiatives, partnering with customer success to ensure service quality and governance alignment.Ideal candidates...

Softchoice is seeking an ITSM governance specialist to drive incident management, request fulfillment, and SLA oversight across our Managed Services operations in Canada. You will own KPI visibility, dashboards, and continual service improvement initiatives, partnering with customer success to ensure service quality and governance alignment. Ideal...

Select how often (in days) to receive an alert:Company: SoftchoiceWhyyou’lllove SoftchoiceAt Softchoice, a World Wide Technology (WWT) company, we work together to make a new world happen. As an IT solutions provider serving U.S. commercial and SMB organizations, as well as the entire Canadian market, we help organizations turn ambition into real‑world...

At CAAT, we’re passionate about what we do. And it shows! Here, you’ll find a cultural spark in everything we do – from the way we partner with members and employers, to the way we work, collaborate, and grow. It doesn’t just feel different at CAAT. It is different. We’re one of the fastest-growing pensions in the country for a reason. We challenge...

At CAAT, we're passionate about what we do. And it shows! Here, you'll find a cultural spark in everything we do - from the way we partner with members and employers, to the way we work, collaborate, and grow. It doesn't just feel different at CAAT. It is different. We're one of the fastest-growing pensions in the country for a reason. We challenge the...

Contract (6 months to start, with high possibility of extension) Hybrid: 3 Days onsite / 2 days remote From October 20, 2025, the candidate is required to work onsite 4 days a week and 1 day from home From January 5, 2026, the candidate is required to work onsite 5 days a week fully Provide execute and coordinate ITSM process activities and establish...

Elevate your IT career with CAAT as an ITSM Analyst, specializing in Change Management and continuous improvement. This dynamic role is essential for effective governance of IT service processes. The ITSM Analyst will be a crucial member of the Enterprise Operations Centre, focusing on coordinating technology changes while assessing operational impacts and...

Join Scotiabank as a Senior Analyst for ITSM Governance, based in Toronto, Ontario. This role focuses on process management, compliance, and stakeholder collaboration in a supportive environment. As a Senior Analyst, you will oversee key ITSM Governance processes while ensuring compliance with internal standards and regulations. Your responsibilities will...

At CAAT, we're passionate about what we do. And it shows! Here, you'll find a cultural spark in everything we do - from the way we partner with members and employers, to the way we work, collaborate, and grow. It doesn't just feel different at CAAT. It is different. We're one of the fastest-growing pensions in the country for a reason. We challenge the...

Elevate IT governance and process management as a Senior Analyst with Scotiabank in Toronto, Ontario. Foster an inclusive work environment while focusing on governance and operational excellence. In this critical role at Scotiabank, you will design and maintain ITSM governance models, engage with various teams to prioritize strategic initiatives, and ensure...

Requisition ID: 262822 Join a purpose driven winning team, committed to results, in an inclusive and high‑performing culture. Responsibilities Design and build and update ITSM Governance Model Create and maintain governance documentation Process and governance analysis Work with business stakeholders, platform team and representatives from CIO areas to...

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.This role oversees one or more ITSM Governance (Depending on the area of focus) to ensure that ITSM processes are governed and executed in a controlled and authorized manner, in compliance with governing regulations, Scotiabank's standards, policies,...

Elevate IT Service Management practices as a Senior Analyst in Governance with Scotiabank. Drive compliance, process optimization, and stakeholder collaboration in a role based in Toronto, Ontario. In this key position, you will oversee ITSM Governance processes, ensuring they align with Scotiabank's standards and regulatory requirements. Your expertise...

Elevate your IT career with CAAT as an ITSM Analyst, specializing in Change Management and continuous improvement. This dynamic role is essential for effective governance of IT service processes. The ITSM Analyst will be a crucial member of the Enterprise Operations Centre, focusing on coordinating technology changes while assessing operational impacts and...

Amica Senior Lifestyles seeks an IT Service Management Lead/Analyst for the Amica Support Office in Downtown Toronto. This 12-month contract offers hybrid work: 3 days in the office per week.You will administer and support ServiceNow, lead ITSM governance, and drive continuous service improvement to enhance customer satisfaction. The ideal candidate has a...

**What You’ll Do:**The Sr. ITSM Service Integration Specialist plays a critical role in ensuring the integrity, reliability, and strategic value of CTC’s IT Service Management ecosystem. This role is accountable for leading the design, governance, accuracy, and continuous improvement of CTC’s enterprise Service Portfolio.Working within the ITSM Service...

**What You’ll Do:**The Sr. ITSM Service Integration Specialist plays a critical role in ensuring the integrity, reliability, and strategic value of CTC’s IT Service Management ecosystem. This role is accountable for leading the design, governance, accuracy, and continuous improvement of CTC’s enterprise Service Portfolio.Working within the ITSM Service...

About the job RQ08545 - ITSM Specialist - Senior Description Responsibilities Support one or more Project Managers or Portfolio Leads in the management of activities on various projects. Perform day-to-day project coordination and administration activities such as tracking, reporting, and facilitating resolution of issues and risks, following up on action...

About the job RQ08545 - ITSM Specialist - Senior Description Responsibilities Support one or more Project Managers or Portfolio Leads in the management of activities on various projects. Perform day-to-day project coordination and administration activities such as tracking, reporting, and facilitating resolution of issues and risks, following up on...

**What You’ll Do:**The Sr. ITSM Service Integration Specialist plays a critical role in ensuring the integrity, reliability, and strategic value of CTC’s IT Service Management ecosystem. This role is accountable for leading the design, governance, accuracy, and continuous improvement of CTC’s enterprise Service Portfolio.Working within the ITSM Service...