it support lead jobs in Toronto

Why Berkley? Berkley Canada is a boutique Specialty and Accident, Health & Travel Insurer that delivers exceptional expertise and service to our broker partners and insureds. Our mission is to be the best for our employees, customers and shareholders. By being the best, we mean generating better experiences and better outcomes for these three stakeholders....

OnX is seeking an experienced sales support professional to partner with the Account Executive and territory teams. You will handle quote creation, order processing, and pricing alignment while staying current on IT solutions and partner programs. You will cultivate client relationships with vendors and distributors, coordinate with cross‑functional...

Lead the technical support team at CSA Group in Toronto as a Technical Support Lead. Take charge of end-user services, ensuring optimal setup and support for devices and technology. You will act as the final escalation point for IT support, addressing complex challenges and enhancing user satisfaction. In this hands-on role, you will also mentor junior...

A leading technology firm in Toronto is seeking a Senior Application Support Administrator to manage Wealth Management systems. Responsibilities include optimizing platforms, collaboration with IT and vendors, and ensuring system stability. The ideal candidate has over 5 years of experience in financial services application support, along with knowledge of...

Working with one of the top financial clients, this role calls for a Channel Support Lead - Content/Asset/Investment who will be responsible for the assessment, planning, and implementation/delivery of the sales initiatives to promote consistent and exceptional advisor/client relationships. The successful candidate must be an entrepreneurial self-starter...

Must Haves Minimum of 10+ years of software development experience Minimum 5 yrs exp as a support associate 2+ years of support lead experience, including: Incident triaging Major incident management and communication Incident Management and problem management Change Management and housekeeping Expert knowledge of Client - Server architecture,...

Job Title: RPA L1 Support LeadJob Type: Full TimeLocation: Toronto, ON | OnsiteJob DescriptionSeeking an experienced RPA L1 Support Lead to manage Level 1 production support for enterprise automation platforms. The role focuses on bot monitoring, incident management, SLA compliance, operational governance, stakeholder communication, and coordination with...

About the TeamOpenAI’s User Operations team shepherds our customer’s adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our...

Support Delivery Lead - Toronto Careers Support Delivery - Ontario - Remote About the Team OpenAI’s User Operations team shepherds our customer’s adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance,...

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our...

INKAS® Group is seeking a highly skilled Technical Support Specialist to operate at the core of our production support function. This role owns complex incidents and drives resolution across application, data, and infrastructure, acting as escalation point for critical issues in a high-availability SaaS environment. You will work across distributed...

A technology solutions provider in Toronto is seeking a seasoned candidate with over 10 years of software development experience and at least 5 years in a support associate role. The successful candidate should have expertise in Java/.NET support, exceptional SQL proficiency, and experience with Dynatrace and ELK. Ideal for candidates with strong incident...

The Supervisor, Support Services at Humber River Health in Toronto leads housekeeping, scheduling, portering or laundry operations, ensuring safety, cleanliness and service delivery across the hospital. You will manage staffing, master schedules, and performance, coach scheduling staff, support quality initiatives, and collaborate with clinical teams to...

Baker McKenzie is seeking a Supervisor, IT Site Support to ensure reliable operation of end-user technology and collaboration tools for attorneys and staff in Toronto. You will lead the local IT support team, deliver hands-on help, and collaborate with regional teams to improve service delivery. The role requires 7+ years in IT, 3–5 years of supervisory...

A leading technology support service provider in Toronto is looking for an IT Support Specialist to provide customer-facing end-user support. Responsibilities include installing and configuring hardware and software, managing the ticket queue, and offering technical assistance. The ideal candidate will ensure a positive user experience, adhere to quality...

Dot Compliance is a leading provider of cloud Quality and Compliance management solutions for the life science industry. Dot’s SaaS solutions are based on the world’s most innovative cloud technology provider, Salesforce.com. We are a young and innovative software company looking to dramatically change how pharma, biotech, and medical device companies...

Become the Global Application Support Delivery Lead, ensuring top-tier service management for enterprise solutions. Your leadership will enhance application support quality and operational processes. In this role, you will manage Application Managed Services, focus on incident resolution, and uphold SLA commitments. With over 15 years of proven experience...

Smile.io is the world’s largest loyalty platform, providing easy-to-use reward programs that help scaling ecommerce brands transform one-time sales into repeat purchases from loyal customers. Over 100,000 brands use Smile to turn transactional purchases into passionate repeat shoppers. We currently power over 100,000 rewards programs, reaching more than...

Responsibilities Provide customer facing end-user support that includes: Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. Perform onsite updates, Configuration changes, or Software installations Provide onsite technical assistance to End Users. Identifies potential issues that could adversely impact...

Smile.io is the world’s largest loyalty platform, providing easy-to-use reward programs that help scaling ecommerce brands transform one-time sales into repeat purchases from loyal customers. Over 100,000 brands use Smile to turn transactional purchases into passionate repeat shoppers. We currently power over 100,000 rewards programs, reaching more than...