intouchcx

Step into an influential leadership role as Director of Operations at IntouchCX. Shape the future of our contact center operations through strategic planning and team empowerment. As the Operations Director, you'll manage all dimensions of contact center performance. You will be a transformational leader with a strong track record in driving results while...

Step into an influential leadership role as Director of Operations at IntouchCX. Shape the future of our contact center operations through strategic planning and team empowerment. As the Operations Director, you'll manage all dimensions of contact center performance. You will be a transformational leader with a strong track record in driving results while...

Step into an influential leadership role as Director of Operations at IntouchCX. Shape the future of our contact center operations through strategic planning and team empowerment. As the Operations Director, you'll manage all dimensions of contact center performance. You will be a transformational leader with a strong track record in driving results while...

Transform the training landscape at IntouchCX as a Lead Training Facilitator. This role empowers you to craft and lead dynamic training sessions focused on customer service excellence and operational success. In this position, you will be responsible for creating and delivering curriculum tailored for new hires and existing employees. Engaging with various...

Step into the role of Agent Recruitment Coordinator at IntouchCX, enhancing the hiring process for agent-level positions. Your engagement and organizational skills will shape new hire experiences. As a Recruiter at IntouchCX, you’ll be pivotal in selecting ideal candidates for agent roles, managing the recruitment lifecycle from interviews to onboarding....

Join IntouchCX as a Quality Assurance Analyst focused on enhancing customer service excellence. Analyze performance metrics of Customer Service Representatives across various platforms. IntouchCX is renowned for its commitment to customer experience management. As a Quality Assurance Analyst, you will be responsible for coaching teams, reporting insights,...

Join IntouchCX as a Quality Assurance Analyst focused on enhancing customer service excellence. Analyze performance metrics of Customer Service Representatives across various platforms. IntouchCX is renowned for its commitment to customer experience management. As a Quality Assurance Analyst, you will be responsible for coaching teams, reporting insights,...

Embark on your sales career journey with IntouchCX’s Accelerated Sales Leadership Program in Winnipeg, Canada. Empower your growth through intensive training and mentorship while navigating the enterprise sales landscape. The Sales Leadership Development Program aims to cultivate future sales leaders by offering a dynamic rotation through Business...

Become a Team Lead at IntouchCX and help shape the future of customer care. Inspire your team while ensuring exceptional service delivery across interactions. As Team Lead (Supervisor), you will manage a group of Customer Service Representatives (CSRs) at IntouchCX, focusing on both performance metrics and team development. Your role will involve providing...

Embark on your sales career journey with IntouchCX’s Accelerated Sales Leadership Program in Winnipeg, Canada. Empower your growth through intensive training and mentorship while navigating the enterprise sales landscape. The Sales Leadership Development Program aims to cultivate future sales leaders by offering a dynamic rotation through Business...

Embark on your sales career journey with IntouchCX’s Accelerated Sales Leadership Program in Winnipeg, Canada. Empower your growth through intensive training and mentorship while navigating the enterprise sales landscape. The Sales Leadership Development Program aims to cultivate future sales leaders by offering a dynamic rotation through Business...

Become a Team Lead at IntouchCX and help shape the future of customer care. Inspire your team while ensuring exceptional service delivery across interactions. As Team Lead (Supervisor), you will manage a group of Customer Service Representatives (CSRs) at IntouchCX, focusing on both performance metrics and team development. Your role will involve providing...

Join IntouchCX as a Quality Assurance Analyst focused on enhancing customer service excellence. Analyze performance metrics of Customer Service Representatives across various platforms. IntouchCX is renowned for its commitment to customer experience management. As a Quality Assurance Analyst, you will be responsible for coaching teams, reporting insights,...

Transform the training landscape at IntouchCX as a Lead Training Facilitator. This role empowers you to craft and lead dynamic training sessions focused on customer service excellence and operational success. In this position, you will be responsible for creating and delivering curriculum tailored for new hires and existing employees. Engaging with various...

Transform the training landscape at IntouchCX as a Lead Training Facilitator. This role empowers you to craft and lead dynamic training sessions focused on customer service excellence and operational success. In this position, you will be responsible for creating and delivering curriculum tailored for new hires and existing employees. Engaging with various...

Step into the role of Agent Recruitment Coordinator at IntouchCX, enhancing the hiring process for agent-level positions. Your engagement and organizational skills will shape new hire experiences. As a Recruiter at IntouchCX, you’ll be pivotal in selecting ideal candidates for agent roles, managing the recruitment lifecycle from interviews to onboarding....

Step into the role of Agent Recruitment Coordinator at IntouchCX, enhancing the hiring process for agent-level positions. Your engagement and organizational skills will shape new hire experiences. As a Recruiter at IntouchCX, you’ll be pivotal in selecting ideal candidates for agent roles, managing the recruitment lifecycle from interviews to onboarding....

Become a Team Lead at IntouchCX and help shape the future of customer care. Inspire your team while ensuring exceptional service delivery across interactions. As Team Lead (Supervisor), you will manage a group of Customer Service Representatives (CSRs) at IntouchCX, focusing on both performance metrics and team development. Your role will involve providing...

About IntouchCX IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change. About IntouchCX IntouchCX is a global leader in digital customer...

About IntouchCX IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change. About IntouchCX IntouchCX is a global leader in digital customer...